Sunny Ahuja

SUNNY AHUJA B-24, UGF, Street No.9, Sewak Park, New Delhi-59 Mob:-- EXPERIENCE SUMMARY ● Professional with 12 years of rich experience in Project Management, Infrastructure, Hardware, Networking and System Administration and Team Management. ● Proficient in planning and driving strategic organizational initiatives; steered transformation of organizational practices with focus on leveraging IT as a strategic tool for business. ● Out Of Box Thinker with innovative ideas of enhancing key account’s satisfaction though stupendous service delivery ● Good communication & analytical skills with the ability to coordinate with all management levels. ● Possess excellent negotiation, organizational, relationship management, problem solving and interpersonal skills with cross-cultural adaptation & creative abilities. EDUCATION ● ● ● ● (MCA) Masters in Computer Application from Sikkim Manipal University. (B.A) Bachelor of Arts from Maharishi Dayanand University. Senior Secondary School Examination HBSE (Haryana Board of School Education) Higher Secondary from HBSE(Haryana Board of School Education) Responsibilities -Managing IT infrastructure for entire India encompassing of 4 Locations, Servers, Printers and Peripherals. -Managing the region in the area of system support, data centre operations, networking, telecommunications and project management for IT related infrastructure. -Managing & implementing small & medium business required projects (Infrastructure as well as Application). -Ensuring all IT infrastructures is as per group policies to avoid any audit issues. -Accountable for mail, firewall and proxy server administration, virus prevention & cure. -Preparing various IT reports for the management, maintaining of day to day administrative functions. Experience 2012- April 2018 IT- Manager Strategic Learning Solutions Pvt. Ltd, Gurgaon. ● ● ● ● ● ● ● ● ● ● ● ● ● Handling pan India offices from a centralized location. Managing 250+ Employees with Remote Assistance. Coordination of priorities between the IT department and other departments. Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance. Making sure there is a smooth change over from the old system to the new one. Keeping management and clients updated on progress. Evaluation of each project stage and once completed. Delivered optimal solutions for client´s business and personal needs Complete configuration of PC hardware, software, and peripherals Installation and replacement of PC hardware and software. Troubleshooting through Remote Assistance. Removal of virus and spyware. Directed and prioritized work flow for my team. ● ● ● Installation and Configuration of Iron Port for the prevention of spam mails. Installation and Configuration of Web Sense Enterprise Edition for url filtering. Installation and Configuration of TrendMicro Office Scan client server Suite. ● Installation and Configuration of Symantec Antivirus Corporate Edition. 2008 – 2012 Network Engineer Rps Training & Consulting Co. Pvt. Ltd, Gurgaon ● ● ● ● ● ● ● ● ● Assisted financial and office personnel with hardware and software problems, provided troubleshooting, and owned desktop and network issues to resolution Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions Set up new inventory system for hardware / software to track accountability, repairs and value of equipment Administered primary domain controllers, file servers, print servers, proxy server, and e-mail server. Served a number of functions, including LAN/WAN Windows server support (Active Directory, DNS, DHCP, WSUS, Symantec Anti-Virus/ MacAfee/Quick Heal Console). Handled network troubleshooting, and provided IIS web server management. Selected and negotiated directly with vendors, managed budget, purchased computer hardware, software, and associated technical products. Supervised network architectural changes, upgrades, and overall network operations. 2006 – 2008 Network Administrator Microwave Communication’s Pvt. Ltd, New Delhi Configured, installed,& administered LAN/WAN systems to prepare a remote base for contingencies ● Resolved PC/LAN Hardware/Software problems in a hostile environment of 700+ PCs ● Analysed/solved problems dealing with systems. ● Configured and diagnosed server problems. ● 2004 – 2006 Lead Service Technician Icici Bank Rohtak Performed hardware and software support and installation. Participated in field installations, engineering and customer support. Diagnosed hardware problems with modems, printers, cables, or telephones. Performed in-home repair of computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems. ● Performed troubleshooting of computer systems and related equipment. ● Performed software and mechanical upgrades. ● Replaced and upgraded motherboards, CD-ROMs, and hard drives. ● ● ● ● References Can provide if required.