Sunita Singh

Sunita Singh Mobile No:- Email Id:- Career objective Be a professional in the field of Human Resource Management and contribute my best to the organization in grooming up the highly productive human assets. Experience Summary A competent professional with 9+ years of experience concentrating on the core areas of Human Resource Management. During the course of my professional career, I was associated with leading MNC’s and Telecom organizations by virtue of which I have accrued knowledge of business process flows and concerned in Human Resource Management. I bring in extensive experience spans all the different functions of HR, covering staffing, compensation and benefits, employee relations and organizational development. Proven leadership strengths in HR department for team building and recruitment support. Competent in managing workforces, maintaining peaceful & amicable work environment in the organization and in initiating measures for the benefit of people in the organization Adept at designing, implementing remuneration, reward strategies, systems and setting consistent payroll process across all vertical An effective communicator with strong planning ability, interpersonal and people management skills Core Competencies Well versed with Data Formatting in MS Office, Excel, PPT. Collating & preparing reports for appraisal system as per performance review and development plan / based on KRA / other modules of appraisals Drafting the confirmation / revision / increment / promotion letters according to the rating of assessment system by respective departmental heads Designing & implementing remuneration & other reward systems through unilateral & bilateral processes to maximize performance and preparing consolidated wages register, salary details and ensuring timely payment of incentives / leave encashment Managing the payment of bonus, employees full / final settlement, employees provident fund transfers / claims and medical insurance claims processing and administering all the returns related to provident fund account opening & transfer form filling as per specified schedule Designing manpower planning, performance appraisal, training & development strategies / modules together with legal and disciplinary matters Job profile & Company Profile Organization:BaffleSol Technologies Pvt. Ltd. Duration:Sep 2016 to Sep 2017 Position:Manager - HR BaffleSol brings decades of IT expertise to clients around the globe. We support SME segment through offshore, onshore consulting services. Roles & Responsibilities: Maintains and enhances the organizations human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, recruitment and practices. Organization:Fiserv India Pvt. Ltd. (Open Solutions Division) Duration:Jan 2009 to July 2014 Position:Assistant Manager - HR Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider serving the financial services industry. Global Services is the offshore IT/ITeS arm of Fiserv, set up with a goal to become the preferred offshoring partner for the BFSI sector. Based in Brookfield, WI, USA, Global Services at Fiserv operates through multiple offshore delivery centers in India, and offers near shore services from Costa Rica, South America. Roles & Responsibilities: HR Operations Manage entire Employee Life Cycle from On-boarding to Separation. Preparing & integrating payroll reports (payout & stop salary advice) provided from various sources in standard format and examining the same before sending it for final processing. Creating Policy Approach notes for various departments as per the business requirements. Act as a business partner and provide dashboards/analytics to business heads/department heads to help them have a pulse of their team Monthly HR reports and Dashboard reports. Handling Social Security of employees like Mediclaim, Insurances claims and statutory requirements. Handling Internal and External HR Audits. Ensure compliance with all statutory labor requirements. Update HR policies in line with the business and organization requirement. Keeping and updated Employee Handbook with all relevant details and information. EMPLOYEE ENGAGEMENT Promote work-life balance. Executing “Employee Engagement” initiatives to keep people together and make the workplace exciting, rewarding and engaging. Effectively establishing network with people in order to pick up the pulse of the organisation and design/ implement effective OD initiatives that address business issues and cascade/ embed a strong Organisation culture in line with Fiserv Guiding Principles. PMS KRAs and Goal setting at various levels Employee awareness about the PMS Learning & Development Identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies & ensuring measurability & effectiveness across the organization. Conducting customized training programs based on the training need analysis to enhance the manpower skills & efficiency. Identified, evaluated, selected & coordinated with training partners (vendors) to conducted training in the case of more volume /demand Conducted training programs in associated external / internal trainers and consultants Highlights: Acknowledged with Achievers Certification & Cash Award for: Outstanding contribution to the streamlining of HR processes Automated Leave Management System Organization:Spanco Limited Duration:Jan 2006 to Jan 2009 Position:Senior Executive Spanco Limited. is one of the leading telecom systems integration and IT services company in India, from providing telecom integration services to multinationals, Public Sector Units and India's vast defense sector, Spanco has evolved to extend its expertise into the dynamic space of Business Process Outsourcing and RFID. Roles & Responsibilities: Managing and conducting End to End Recruitment & Selection activities for meeting estimated annual Manpower requirement needs which includes spearheading Manpower Planning, Budgeting, Analysis, Recruitment Strategy, Sourcing, Screening, Scheduling, Interviewing, Negotiation, Fitment, Offer Mgt, On-Board activities, Vendor Mgt. Resource Mgt. Lateral hiring and performing end-to-end recruitment. - Sourcing profile relevant to project skill parameter. Key role and accountable in Niche skill resource sourcing & deployment within delivery deadline. Accountable for resource cost within budget bracket, earlier joining date and closing position maintaining 0 drop out ratio. Pool management, project deployment, replacements - all aspects of full life cycle of recruiting process Manpower requirement analysis for Post Sales Vendor Liaison Developing, implementing, maintaining and reviewing various HR policies and procedures in line with ISO guide lines, Competency Mapping/Profiling. Conducting Annual Training Need Analysis and reviews. Recruitments handled for: IT Sector: Microsoft technologies Testing (Manual and Automated), Win runner, Load runner, (QA Consultant). Networking: Data (Nortel Passport, MSS) and Voice (Nortel Meridian, CS1000, Symposium, MPS) equipment’s, IVR, CTI, Voice logger, CRM, SDH, STM, Videoconferencing, Switches, Routers, security products etc. Middle - Senior Level Positions (Others): Business Analyst, Solutions Architect, Technical Consultant, Presales. Non- IT Sector: HR, Admin, Purchase & Logistics, Accounts. Metrics followed: Recruitment Analysis (Includes:- Sources & Department wise) Tenure Wise Data Analysis for Existing and Resigned employees. Recruitment Budget Training Need Analysis Salary Benchmarking- Internal & External in terms of skill and level Highlights: Salary Benchmarking- Internal & External in terms of skill and level Independently handling all HR activities for a team size of 300 employees. Independently closed more than 400+ positions in a year time in Spanco. Got an appreciation letter for one of the best performer in a team in Nov 06. Organization:Core Corporate Solutions Pvt. Ltd. Duration:June 2004 to Jan 2006 Position:Senior Technical Recruiter Core Corporate Solutions Pvt. Ltd. is a professional Resourcing and Outsourcing solutions Company. Established in 1998 we have been instrumental in Resourcing and Outsourcing solutions to our esteemed corporate clientele and also right opportunities to many a professionals. Role: Senior Technical Recruiter As Recruitment Executive Consultant I was responsible for full life cycle of recruitment and Resourcing of junior and senior professionals. Expertise in client interaction, requisitions research and analysis, interview feedback and analysis. Holding discussions, understanding the client requirements in retrospect of the candidate’s profile, job description, and salary payable for different skill sets till the final joining. Mobilizing human resources through various means such as advertising, references and existing databank, employee-referrals, internet sourcing and all web portals i.e. Naukri.com, jobs ahead, monster, times job with skill-point cv’s. Worked on skill sets ranging from Java, .net, C/C++, Oracle, testing, Quality, Networking, DBA, security, other telecom requirement etc. Briefing the candidates with regard to Co. profile, its clientele, employment terms & conditions, benefits etc., also addressing to their queries (if any) negotiation followed by making final offer. Worked with the following clients on different technical and non-technical skill sets : SIEMENS, SPANCO, AIRCOM, TECHSPAN, L & t INFOTECH, TCS, POLARIS, RAMCO EDUCATION AND PERSONAL DETAILS Educational & Professional Qualification: Post-Graduation Diploma in Business Management (PGDBM) April2004 International Management Centre, New Delhi. Post Graduate Diploma in Computer Applications May 2002 from APIIT, New Delhi Bachelor in Science June 2001 from M.D.S. University Ajmer, Rajasthan. Date of Birth:01 January 1980 Marital Status:Married Permanent Address:Gurgaon (Sunita Singh)