Sunil Sharma

 SUNIL SHARMA S/125, Industrial Area, Jalandhar City, 144004 Mobile: - Email- PROFESSIONAL SNAPSHOT A competent professional and a result-oriented leader with 30 years Plus experience in Project Management, Operations, Sales & Distribution, Channel Development and Distribution in varied industry sectors. Proficient in managing business operations encompassing channel management, market/ competition analysis, people management. Possess excellent interpersonal, communication and organizational skills with proven abilities in training, customer relationship management and planning. PROFICIENCY FORTE Project Management Prepare Project Plans End to end rollout of E Governance Projects Identify new G2C & B2C Services Identify new avenues of revenue generation Prepare & Implement new SOPs & processes Identify training requirements of the team Operations Management Manage day to day Operations Meet Revenue Targets Meet Transaction Targets Meet P& L Targets Managing training requirements Incident Management MIS Reporting Attend Reviews & Meetings CAREER HIGHLIGHTS July 2018 to Jan 2021 with BLS International Services Limited as Zonal Head. BLS International Services Limited are managing Operations & Management of Punjab Sewa Kendras setup by Government of Punjab for providing G2C & B2C to the citizens of Punjab. Managed Operations of Zone 1 of Punjab Sewa Kendra Project. Zone 1 consists of Seven Districts of Punjab - Amritsar, Jalandhar, Kapurthala, Hoshiarpur, Gurdaspur, SBS Nagar & Pathankot. 200 Sewa Kendras have been setup in these seven districts providing 270+ G2C & B2C services. Managed a team consisting of District Managers, Assistant District Managers, Master Trainers, IT Engineers, Operators etc. Responsible for achieving Revenue & Transactions targets Responsible for meeting P&L targets Responsible for meeting SLAs, timelines, customer satisfaction Responsible for operationalizing new G2C & B2C Services Responsible for handling escalations, addressing citizen grievances Responsible for attending review meetings of DCs, ADCs & other Government Officials Responsible for addressing training needs of the team PREVIOUS ASSIGNMENTS DEC’15 to June’18 with Videocon SMART PHONES as Branch Head, Videocon is a Leading Company in Mobile Phones. Handled the Team of 8 ASMs Responsible for Distribution Expansion, New Distributor Appointment & Retail (WOD) Responsible for Collections & Primary sales & Secondary sales Targets for this Area NOV’09 to DEC’15 with Videocon Teleservices Limited as Branch Head. Videocon is leading Telecom Company in Punjab with Customer base of 20.lac Plus (GROSS) Handled Prepaid Mobile Services Sales & Channel Distribution FEB’08 to OCT’09 with HFCL Infotel Ltd (CONNECT) as Zonal Sales Head HFCL(CONNECT) is a leading Wire & Wireless Broadband Telecom Company in Punjab. Handled Entire Wireline, Wireless, PCO & Mobility Business Three Vertical Dy. Managers were Reporting Managed the Sales Team of 100 Plus People (Direct Team, Channel Team & Mobility Team) Responsible for managing the Channel (Distributors, Franchisee, DMAs & LSAs) Sep’03 to Feb ’08 with Spice Communications Ltd as Manager- Sales. Spice was a leading Telecom Company in Punjab with Customer base of 20.lac Responsible for Managing & Appointing the Prepaid & Postpaid Channel (Distributors, Franchisees and DMA’s) Jun’01 to Aug’03 with Himalayan Drug Company. One of the oldest and reputed companies in Ayurvedic Medicines & Ayurvedic & HERBAL Cosmetics. Managed sales & Distribution functions in Punjab, H.P and J&K. Also involved in recruitment and training of SR’s and achieving desired targets. Jun’98 to MAY’01 with SARA LEE BAKERY India Pvt. Ltd. A wholly owned subsidiary of US $ 5+ billion multinational food Company Managed sales & commercial functions in Punjab, J&K & established the company’s distributions. May’96 to Jun’98 with Benckiser India Pvt. Ltd. Fully owned subsidy of 11 billion+ Us Multinational Cosmetic Company with the leading brands like Jovan Musk, Coty Vitacare & Adidas. Managed Sales & Commercial function and streamlined infrastructure. Apr’93 to May’96 with Lakme Lever Limited. Lakme lever is a subsidiary of UK based Unilever group. It is the largest soaps, detergents and cosmetic company in India Managed Sales, Distribuion and Commercial Function. EDUCATION & OTHER INFO Graduation in Arts from Guru Nanak Dev University, Amritsar in 1989 Computer Proficiency -: MS Office – Word, Excel, Power Point, Internet & E-mail operations.