Sunil Rathod

Hello team,

Sunil Rathod here, completed my Higher Secondary education from the Maharashtra board, and I am currently working in an Australian-based product company as a Client Support Executive.

I am a dedicated and empathetic Chat Support Specialist with a strong focus on delivering excellent customer service through clear, fast, and solution-oriented communication. With experience in handling a high volume of customer inquiries across live chat platforms, I specialize in troubleshooting issues, guiding users, and turning challenging situations into positive experiences.

My strengths include active listening, problem-solving, and maintaining a calm and professional tone in all interactions. I am highly adaptable, tech-savvy, and committed to continuous learning to improve both product knowledge and customer satisfaction. Whether working independently or as part of a team, I take pride in representing the brand with integrity and care.

Also, experienced with Zoho apps and websites, calendra for bookings, meetings, and CRM.