Suneetha Kumari Ayyappan

Suneetha Kumari Ayyappan Employment History Company Position Title Duration : eXfuze Malaysia Sdn Bhd : Director of Operations : March 2009 – December 2016 Plan and monitor day-to-day operations and activities of company. Manage, supervise and coordinate Member Support Team daily Evaluate regularly the efficiencies of Member Support Team Delegation of work between Member Support Team Manage the shift rotation between Member Support Team Oversee Member Support Team and organize them to enhance customer satisfaction for Malaysia and Singapore Plan and monitor day-to-day duties with Admin Executive Monitor all duties and tasks are executed timely with Admin Executive etc. filling, inventories, deliveries, warehousing, shipping logs, etc. for Malaysia and Singapore Liaising with Ministries on legalities related to company license renewal, product registration, regulations, information, etc. for Malaysia and Singapore Liaise with Banks in Malaysia and Singapore on banking matters and e-Commerce Liaise with Company Secretary and local directors in Malaysia and Singapore Liaise with Company Lawyer on legal matters Manage and supervise Multimedia Designer Approve and suggest on designs and ideas Manage and supervise Accounts Department Daily review of financial information, control and operational budget planning Execute carefully on payment to vendors Monitor on weekly commission payment for Malaysia and Singapore Liaise with audit firm on monthly accounts and GST submission for Malaysia Liaise with CFO on SGP matters pertaining to financial statements, audit, tax and GST submission Payroll management monthly Manage and supervise Warehouse Executive. Control and monitor stock level in warehouse. Control and monitor boxes and packing materials, etc. Alert HQ to ship products on timely basis Liaise and negotiate with hotels for upcoming national convention. View hotels to suit budget given and requirement for National Convention Liaise and negotiate with Event Coordinators for upcoming conventions Ensure office buildings, PJHQ & KB, and any matters in the office are looked into and settled daily. Manage, coordinate the IT issues in office Liaise with HQ on matters pertaining to approvals, product registrations in Malaysia and Singapore, tax and audit submissions for Malaysia and Singapore, etc. Liaise with IT Team on matters pertaining to commissions, backoffice, CDTs, etc. Attend to complaints from members and leaders Attend to all complaints and urgent matters, weekdays and weekends and anytime needed. 1 Silane & Silicone Specialties (Malaysia) Sdn Bhd Position Title : Administrative Director Duration : January 2008 – January 2009 Monthly Salary : RM6500 Reason For Leaving: Company closed down Job Description Provide professional administrative support for MD Responsible for efficient management of MD’s diary Handling and organise daily routine for MD Assist and handle personal matters for MD Assist and handle personal banking matters for MD Provide detailed itineraries and meetings for MD Coordinate travel arrangements locally and overseas for MD Handling immigration matters for expatriates e.g. work permits, driving licence, etc. Liaising with MIDA on expatriate matters Coordinate accommodation and transport facilities for expatriates Coordinate travel and accommodation arrangements locally and overseas for expatriates Assist in making hotel bookings locally and overseas Coordinate meetings and appointments locally and overseas Attending meetings with MD locally Replying emails on behalf of MD Dealing proactively with queries and issues on behalf of MD when absent from office Provide assistance to clients when MD absent from office Receive, monitor, organize and track documents to ensure proper handling with regards to signatures, distributions and responses, etc. Organise and manage special events on behalf of MD, including organising of client meetings, conferences, etc. Providing efficient administrative support, including screening and attending telephone communication, correspondence, general meeting scheduling, travel, filing and other office-related tasks Provide administrative support in staff related matter Prepare confidential and official correspondences, memorandum, agenda and minutes of meeting Organize and support the management department Prepare and maintain presentation materials/documents for various meetings e.g. Board Meetings and Management Meetings To undertake other special assignment, ad hoc functions and related duties as and when required 2 KTA Tenaga Sdn Bhd Position Title : Personal Assistant to Associate Director Industry : Consulting Engineers Duration : November 1994 - January 2008 Monthly Salary : RM4000 Work Description: Perform secretarial and administrative duties for the Associate Director and 20 members of the project team Prepare data entry of correspondence, reports, proposals, specifications, tender documents, manuscripts, etc., from notes, and/or handwritten drafts proficiently Screening of telephone calls and attend to visitors skillfully Receive and handle incoming mails efficiently Originate routine correspondence and handle inquiries and route non-routine inquiries and correspondence to proper persons Establish and maintain files and records for incoming and outgoing mails according to ISO requirements Coordinate appointments and meetings Handle personal and confidential matters for Associate Director Perform administrative duties and other duties as directed, such as collecting and compiling general reference materials and information pertaining to company, practices and procedures Update project progress reports, document control, schedules, etc. Project coordination between site office and HQ and contractors Keep records of submission of timesheets and annual leaves of staff under the supervision of the Associate Directors Provide secretarial assistance to CEO & Deputy CEO whenever needed. Provide secretarial assistance to Mechanical Department whenever needed. Provide secretarial assistance to Human Resource Department whenever needed 3 Arthur Andersen HRM (Tax Services) Sdn Bhd Position Title : Secretary Specialization : Secretary for Senior Managers in Tax Dept Industry : Chartered Accountants Duration : March 1986 – July 1994 Monthly Salary : RM2500 Location : Pusat Bandar Damansara, Damasara Work Description: Efficiently and effectively dealing with inquiries from clients Handle correspondences from clients Assist Senior Managers in replying correspondences Handling of Firm Taxes locally and overseas Handling Partners’ Taxes with full confidentiality Liaising with Partners in HQ, Chicago, USA Fixing appointments and organising seminars locally and abroad Booking of flights and hotels within Malaysia and abroad Screening phone calls Typing of letters, proposals, tax computations, memorandum, invoices Typing of tax computations and submissions of individual taxes and company taxes Keeping track of tax submission deadlines Handling of payroll for client Shell Refinery Co. (FOM) Berhad, Port Dickson Position Title : Typist cum Secretary / Computer Operator Specialization : Materials Dept Industry : Oil & Gas Company Duration : 1986 – 1988 Location : Port Dickson, Negeri Sembilan Reason Resigned Shell Refinery Co. (FOM), Port Dickson: Temporary Job Work Description: Data entry of information into program Typing correspondences for materials department Provide secretarial assistance to foreign HOD and other expatriates Screening calls and fixing appointments 4 Personal Particulars Age : 53 years Date of Birth : 23 Feb 1966 Nationality : Malaysia Gender : Female Marital Status : Single Parent Permanent Residence : Malaysia Educational Background Professional Certificate Field of Study Institute/University Grade Graduation Date : Secretarial : Stamford College, PJ, Malaysia : Diploma : 1991 Field of Study Institute/University Graduation Date : Programming : Institute Pam, Seremban, Negeri Sembilan, Malaysia : 1985 Field of Study Institute/University Graduation Date : Typewriting : Institute Pam, Seremban, Negeri Sembilan, Malaysia : 1985 Trainings Attended Field Of Training Testimonial Date : Kursus Pendidikan Majikan Swasta : Sijil Penghargaan : 24 May 1990 Field Of Training Testimonial Date : Aldus Pagemaker Version 3.01 on IBM PC and Compatible : Certificate of Attendance : 15 &18 October 1990 Field of Training Testimonial Date : MS ISO 9001 : 2000 : Certificate Of Attendance : 8 February 2002 5 Top Skills Skills Secretarial/Personal Assistant/Document Control Typing, Taking Minutes, Travel Arrangements, etc. Secretarial Years Proficiency >5 Advanced >5 Advanced >5 Advanced Languages Language Bahasa Malaysia English Tamil Spoken Good Fluent Fair Written Good Good - Additional Info Availability : Immediately Miscellaneous Expected Monthly Salary Willing to Travel Willing to Relocate Possess Own Transport : Negotiable : Yes : Will Consider : Yes Personal Strength I am very dedicated committed to work and always look forward to learn to increase knowledge and experience. References Rhys Jones Contact No.: - Nobuhiro Kaneko Contact No.: - 6