Sundra Paatan

SUNDRA PAATAN Address: Phone: Email: Baguio City, Philippines -- SUMMARY Dynamic and dedicated Virtual Assistant with over 2 years of experience in providing top-notch support to clients across various industries. Adept at managing multiple tasks efficiently, with a strong focus on delivering high-quality results. Skilled in handling scheduling, email management, data entry, administrative tasks, lead generation, and social media marketing. Proven track record of increasing client satisfaction through excellent communication, organizational skills, and a proactive approach. Seeking to leverage my expertise to assist more clients in streamlining their operations and achieving their business goals. WORK EXPERIENCE General Virtual Assistant January 2022-May 2024 Managed day-to-day administrative tasks, including scheduling meetings, organizing calendars, and handling correspondence. Efficiently managed client email inboxes, sorting and prioritizing emails, and drafting responses. Accurately entered, updated, and maintained data in various databases and spreadsheets. Prepared, edited, and formatted documents, presentations, and reports. Assisted in managing and tracking project progress, ensuring timely completion of tasks. Executive Assistant December 2022-December 2023 Organized and coordinated corporate/business events, meetings, and conferences, ensuring all logistics were handled smoothly. Handled incoming and outgoing communications, including emails, phone calls, and mail Provided comprehensive support to executives, managing their schedules, meetings, and travel arrangements. Social Media Manager/ Marketing Assistant March 2023-January 2024 Created and implemented social media strategies to increase brand awareness and engagement. Managed social media accounts across various platforms such as Facebook, Tiktok, Instagram, LinkedIn, and others. Stayed up-to-date with social media trends and best practices to keep the brand relevant and competitive. Assisted in planning, executing, and monitoring marketing campaigns across various channels. Assisted in creating and sending email marketing campaigns, tracking open rates, click-through rates, and conversions. Lead Generation and Engagement Specialist November 2022- Present Developed and executed lead generation strategies to identify and attract potential clients. Utilized CRM software to track and manage leads, ensuring accurate and up-to-date information. Implemented lead nurturing campaigns to maintain and strengthen relationships with prospect. Worked closely with the sales and marketing teams to align lead generation efforts with overall business goals. ADDITIONAL INFORMATION Technical Skills: Knowledgeable in customer relationship management software such as Kajabi, HubSpot, or Zoho CRM. I am also proficient in using project management tools like Asana, Trello, Monday.com, or Click Up. Skilled in using Google Docs, Sheets, Slides, and Calendar.Experienced with social media management tools like Hootsuite, Buffer, and Sprout Social for scheduling and monitoring posts.