Sundeep Mohana

Energetic and collaborative startup enthusiast bringing 13 years of experience in travel industry as a business owner managing multiple roles to maximize business success. Seeking to use the skills and experience in Travel Planning, Operations, Customer service, Consultative Sales, Account Management, Onboarding, Inventory Management, Marketing to drive revenue by helping tour operators grow using travel-fin-tech stack of Wetravel.

• Persuasive sales specialist having booked over 5000 orders using consultative sales techniques with a conversion rate of 15% above the industry average generating a revenue of over $1Mn
• Skilled Lead Generation Strategist generating over 35000 leads driving business development objectives through paid ads, classified postings and partnerships with lead generating platforms
• An energizing, culture-focused coach and mentor. _Made key hires._Focused on maximizing employee performance, productivity and customer service by conducting over 20 training programs each year.
• Customer happiness enthusiast successful at satisfying all types of customers with creative and knowledgeable solutions. Lead team of customer service-focused professionals to improve business process, customer ratings, reduce complaints and increase business
• Represented organization in business forums, events and networking groups resulting in new business opportunities. Chaired on leadership roles as Membership committee advisor, Vice-president and Secretary Treasurer with BNI Bay Barons chapter helping 60 plus business owners maximize the value of membership