Sunchine Hernandez

EXPERIENCES Executive Assistant / Support Manager StrategyMix Australia | Mar 2014 - present Test system or website , create error report, liaise to developer Sunchine Hernandez Executive Assistant Project Coordinator Support Manager Investigate error, do initial troubleshooting, escalate if confirm system error Update / maintain support portal / Help Manual Edit / update website using CMS, basic HTML edit / landing page Update client information in CRM Over 10 years of experience dealing with clients in the US and Australia. Manage projects using Trello and Asana for task assignments Review documentation, agreement and SOW. Coordinates, track and monitor the website / system / Experienced in assisting executives digital marketing projects to team members and managing projects from start to Review website features and functionality to make sure finish. the requirements are done based on the SOW. Communicate with clients with the progress Calendar and Email Management for executives CONTACT --Las Pinas City Scheduling meetings / organise task / maintain documentation Virtual Assistant / Website Project Coordinator Xindersigns - Raif Avant | Jan 2011 - Jan 2014 Coordinate with managing the projects, prepare SOW, communicating with clients, and team members. Update CMS based website Track and monitor the progress SKILLS Project Management Risk Management Content Management Scheduling Management Team Management CRM Management Marketing Campaign Management EDUCATION University of Muntinlupa BS Computer Science | 2004 Major in Programming Understanding the concept of software development TRAININGS Client Management Software Project Management Foundations Structure and Workflow Management Project Management 101 Canva Design and Management Lucid Flowchart Creation Understanding VUCA for Assistants Introduction to Leadership Identify Fraud Transaction