Sumit Kumar

I am looking for remote job in customer service/Data entry/any kind of Hindi translator/English teacher. I worked with multiple MNC handled US customers.  Throughout my career, I have demonstrated strong leadership in mentoring teams, resolving escalations, and collaborating with stakeholders to align business processes with quality standards. I am also a Certified Scrum Master (2024), equipping me with agile project management skills that strengthen my ability to lead cross-functional teams. would welcome the opportunity to contribute my experience and skills to your organization and help drive continued success. I am confident that my expertise in risk management, client servicing, and compliance will add value to your team. Thank you for considering my application. I look forward to the possibility of discussing how my background aligns with your organizational needs. I am looking for any kind of opportunity in any field. need work from home job in customer service/data entry. With over 14 years of professional experience in U.S. Annuities, Brokerage Services, and Wealth Advisory Operations, I bring expertise in Quality Analysis, Risk Management, Process Improvement, and Fraud Detection. My role as Team Lead Quality at Ameriprise Financial has honed my skills in audit planning, transaction monitoring, AML compliance, and delivering process improvements that enhance both efficiency and compliance. My name is Sumit Kumar, and I am a graduate with over 14 years of professional experience in U.S. Annuities, Brokerage Services, and Wealth Advisory Operations. Over the years, I have developed strong expertise in Quality Analysis, Risk Management, Process Improvement, and Fraud Detection. In my current role as Team Lead – Quality at Ameriprise Financial, I am responsible for audit planning, transaction monitoring, AML compliance, and driving process improvements that enhance both operational efficiency and regulatory adherence. Throughout my career, I have successfully led teams, mentored colleagues, resolved complex escalations, and collaborated with cross-functional stakeholders to ensure that business processes align with established quality standards. I am also a Certified Scrum Master (2024), which has strengthened my agile project management capabilities and my ability to lead cross-functional, high-performing teams.

In addition to my corporate experience, I am passionate about education and teach students up to 5th standard at my home, which has further enhanced my communication, patience, and mentoring skills. I am fluent in both Hindi and English, with Hindi as my native language and English as my primary professional language for communication, documentation, and stakeholder interaction. My special skills include a strong eye for detail, analytical thinking, process optimization, and the ability to translate complex regulatory requirements into practical, executable processes. I would welcome the opportunity to contribute my experience and skills to your organization and am confident that my background in risk management, client servicing, and compliance will add meaningful value to your team.