Sumesh Acharya

Sumesh Sasinderan Acharya Phone/Whatsapp) : - Skype: sumesh_acharya E-mail :-Address: 301-C, Madhuram Apartments, Gorwa-Karodia road,Vadodara, Gujarat, India PROFILE SUMMARY: Overall 7 years of experience in Sales, Marketing, Customer Service, and Human Resources in different industries with some stand out achievements. I believe I am ready to take the next step and grow my skills. I am a very passionate individual that is always looking to evolve and make positive changes in the workplace. WORK EXPERIENCE: Spaculus Software Pvt. Ltd. (Business Development Manager)           Prospecting for potential new clients and turn this into increased business. Cold call as appropriate within market to ensure a robust pipeline of opportunities. Identify potential clients, and the decision makers within the client organization. Responsible to bring business through T&M model. Responsible to increase organization’s revenue from existing client business through up-selling and cross-selling model. Work with technical staff and other internal colleagues to meet customer needs. Arrange and participate in internal and external client debriefs. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Management of full sales cycle from lead generation to closure. Data management of business related data in CRM. Office Beacon (Account Manager – Customer Service)           Aug, 2016 to Sep, 2017 Dec, 2015 to June, 2016 Project Management Client Account Management Working as a lead point of contact for any and all matters specific to customers Build and maintain strong, long lasting customer relationships. Ensuring timely and successful delivery of solutions according to customers’ needs and objectives. Identification of growth opportunities within territory and collaborate with sales teams to ensure growth attainment. Responsible to increase organization’s revenue from existing client business through up-selling and cross-selling model. Assist with high severity requests or issues escalations as needed. Submission of MIS to top management. Submission of production and quality reports to clients and respective stakeholders. L&T Technology Services (HR-Executive)             Handling Payroll for USA and Canada based employees. Administrating Insurance (UnitedHealthcare and Guardian Insurance) for USA based members. Administrating of COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985) for USA based members. Managing onboarding process (Joining documents) with respect to Payroll. Managing off boarding process w.r.t payroll for USA and Canada employees. Managing Onsite Attendance for Deputees and Direct Hires. Managing MIS. Administrating Attendance management for employees based in USA and Canada. Creating employee number in SAP-HR for newly full time hired and part time hired in USA and Canada. Issuing employment/ Bonafide letters for USA and Canada based employees. Managing queries related to payroll, insurance, leave, MIS, onboarding, off boarding, and attendance management. Administrating Paychex HRO and Paychex TLO portals. Etech Inc. (Sales Representative)       May, 2009 to Feb, 2010 Prospect for potential new clients and turn this into increased business. Cold call as appropriate within market to ensure a robust pipeline of opportunities. Identify potential clients, and the decision makers within the client organization. Need to call clients (assigned accounts) to take their daily orders. Negotiation with client on daily orders on medical lines. Promotion of new medical lines to clients. Achieve daily and monthly targets. Submission of MIS to management. Client Account Management, and need to work on to increase the revenue of individual accounts. Liontel Info Solutions Pvt. Ltd (Sales Representative)     Feb, 2010 to Nov, 2010 Worked in Verizon Project as online sales representative wherein supported customers of technical issues, and provide resolutions to customer queries on various products of Verizon (client). Promoting new products of Verizon such as Telephone, Internet, T.V. etc. to both existing and new customers. Selling of products to new customers as well as existing customers. Need to handle role of customer service and sales in the organization. Need to achieve the daily, weekly, and monthly sales targets. Need to maintain quality of sales conversation. Alferez Pvt Ltd (Sales Representative)          Nov, 2010 to Dec, 2015 June, 2008 to May,2009 Worked on IVA and DMP projects. B2C cold calling for lead generation for IVA and DMP campaigns (UK market.) Submission on daily and monthly sales report to management. Need to achieve daily, weekly, and monthly sales targets. EDUCATIONAL QUALIFICATIONS:    Bachelor of Commerce (B.Com) (2015) from Sardar Patel University, Vallabh Vidyanagar, Gujarat. HSC (Commerce) (2007) – GSEB from Navyug English Medium School, Vadodara, Gujarat. SSC (2004) - GSEB from Fertilizer English Medium School, Vadodara, Gujarat. IT SKILLS:        Microsoft office SAP (HR Module) HTML5 CSS3 Javascript jQuery WordPress Declaration: I believe I am reliable, responsible & enthusiastic in my profession & I assure to be, if I get a chance. I have quite good skill in verbal & written communication. Sincerity & punctuality are the two main qualities I follow. I believe I can organize time to meet deadlines & limitations. Ability to motivate & work effectively with persons from other cultures & all walks of life. I thrive on the challenge of delivering projects both on time & within the budget. My primary objective is to secure a position that offers challenge & opportunity to assume responsibility coupled with willingness to work hard. Yours Faithfully, Sumesh Sasinderan Acharya.