Sumeet Das

RESUME                                                                                                        Sumeet Das 1/9A, Poddar Nagar, Kolkata - 700068 PH:- Email –--_________________________________________________________________   Career Objective:   To enter in an organization with a great professional environment & to work for the organization goal & be an active member. ACADEMIC QUALIFICATION: General - BCom. General - First Class (72%) Wisdom Institute,Bangalore (Vinayaka Missions University) - I.S.C exam -2ND division (58%) St.Thomas Boys’ School,Kolkata - I.C.S.E exam -2ND division (56%) St.Thomas Boys’ School,Kolkata - Persuing Executive MBA(Finance) from Jodhpur National University,Jodhpur TECHNICAL SKILLS: Other Skills: Applications: Office 2000 (Word, Excel) Operating Systems:  Professional Experience:      DOMAIN EXPOSURE Professional Experience:       Worked with ADP Pvt Ltd as an Client Service Analyst/Team Leadfrom 23rd March 2015 till 23rdDecember 2016. Worked in HSBC Data Processing India (HDPI),Kolkata as Credit Services Executive from 9th May 2013 till 13th March 2015. Worked in IBM Global Process Services,Kolkata as Senior Practioner from Sep 2008 till May 2013. Worked in IBM Daksh,Bangalore as Senior Executive  from June 2006 till Sep 2008.                                               Present Process Details: Title: ADP Pvt Ltd – Saving and Incentive Match Plan for Employees – Individual Retirement Account (SIMPLE IRA). Executive Manager: Pankaj Tuli Present Roles & Responsibilities: Maintaining simple ira accounts for employer/ client based in US. Servicing client for their participation in retirement plans. Taking care of enrollments for new joinees in the company Servicing employees/participants for queries related to saving retirement account. Advising about the retirement benefits to Small business Employers in US market. Taking care of day to day data operation in the team. Processing tasks triggered by the system for enrollments, internal credits, direct debits transfers, banking details update closure of ira accounts as per client’s request at times where is there are shortage of staffs. Following up with clients for identification documents for opening ira accounts. Maintaining SLA/TAT levels in the team. Managing team and generating reports. Attending conference calls with clients to meet the business requirement. Managing leaves for the team members. Preparing roster and attendance shrinkage. Past Process Details:   Title:                                 HSBC Group Credit Services – Credit Approval and   Risk Management. Assistant Vice President:        Mr.Kamesh Kolluru Past Roles & Responsibilities: Preparing of credit application for UK customers and with all the necessary banking product requirement. Interacting with Corporate Banking officer for the amendments to be made in the application. Judgeing the credit rating of the customer for a particular credit application. Marking urgent limits for the product as and when required by relationship manager over same time or phone call. Preparing facility letters for the renewal of application of various products such as renewal letters/variation letters as necessary. Rendering product mismatch task if the item scanned for such que with timely resolution. Pertaining credit and risk measures for preparing application and giving resolution within stipulated SLA timeline. Maintaining of volume tracker for the month end report. Previous Process Details:   Title:                                 Llyods Banking Group(LBG)   Delivery project executive:        Mr. Hemant Ajmani Previous Roles & Responsibilities:   Working in Data operations as in Backend Operations for Customers of LBG. Basic role is to process on work types such as Term Deposit, Standing Orders and Direct Debits etc. Job function is to follow customer instructions on the Term Deposits,Standing Orders & Direct Debits that they hold with bank. Ensure to meet the targets daily,to complete assigned volume and to maintain Accuracy & Efficiency of 100%. Ensuring to treat customer fairly and following banking rules and regulation. Building customer relationship & customer loyalty. Helping new comers in the team & grooming bottom performers in the team. Preparing daily reports such as Lean performance Management & updating efficiency tracker. Checking Attendance shrinkage,Login In Log Out & Break Adherence. Allocating daily work load in the team. Taking daily Team meetings,hurdles and providing time to time process updates. Contributing in process continuous improvement ideas and achieving client success for simplication and streamlining for the process. Updating daily Dash boards for last and current team performance on day to day basis and helping client visualization in a glimpse.   Personal Information:   Name:                          Sumeet Das Father’s name:             Late Sankhanath Das Date of Birth:              20th October 1982 Permanent Address    Sumeet Das                                     1/9A, Poddar Nagar, 3rdFloor, Kolkata - 700 068   Marital Status:             Married   Languages Known:      English, Hindi & Bengali Contact number:          -   I hear by declare that the particular furnished above are correct to the best of my knowledge & belief.   Place:                                                                                                                            Date:                                                                                                                           (Sumeet Das)