Sumanta Bhowmick

Curriculum Vitae SUMANTA BHOWMICK Shri Sadguru CHS, Ghodbunder Road, Thane, Mumbai Cell: -, Email --Career Snapshot Around 19 years of experience and knowledge in Software Product Implementation, Client Technical Support/Training and Team & Project management in Banking and Financial Services sector. Currently I am looking for a good opportunity. Areas of Expertise                Technical project planning and workflow scheduling Project Implementation and post Implementation support & Training UI/UX/Web API testing 3rd party Data migration Data Export and Import Process Requirements gathering and analysis Team task allocation, monitoring, and integration Client communications and expectations management Project tracking throughout all key milestones Integration and support for final deliverables Customer support in a highly complex environment Building strong relationship with the client appropriately to engage the client at every stage in the project life cycle Handling escalations and customer’s issues resolution Knowledge in preparation of Functional specification document /Business Requirement Document Good communication skills Employment Scan Employer – BSGIT Soft Pvt. Ltd, Mumbai Period – Jan 2020 to till now Designation – Sr. Manager (Implementation) Company Profile - BSG ITSoft is involved in Software publishing, consultancy and supply Software publishing includes production systems software, business & other integrated channels applications software. Roles & Responsibilities:      Managing Project life cycle in AML (Anti Money Laundering), CKYC, CIBIL and HRMS application implantation. Coordinating with Development and QA team for bug fixing Requirement Gathering, Gap analysis Preparing business blueprints and functional specification documents Responsible for overall direction, coordination, implementation, execution, control and completion of specific project Employer – Adarsh Credit Co-Operative Society Ltd, Ahmedabad Period – Aug 2014 to June 2019 Designation – Sr. Manager (IT) Company Profile – Adarsh Credit Co-Operative Society is one of the biggest Multistate CoOperative Society having more than 800+ branches across the nation serving their customers by lending loans and offering high-level deposits. Roles & Responsibilities:    Managing Project life cycle in AML (Anti Money Laundering), Mobile banking, Internet banking, Audit and HRMS application implantation. Analyzing business Process and developing a migration strategy Coordinating with Development and QA team for bug fixing         Requirement Gathering, Gap analysis, RCA Preparing business blueprints and functional specification documents Preparing Design layout of UI/UX for mobile banking Responsible for overall direction, coordination, implementation, execution, control and completion of specific project Project update, task assignments to functional and development team in ZOHO Designing of MIS reports in SQL Reporting Services Development of nested SQL queries for various report generation Web API testing through POSTMAN and SOAPUI Developed Conversion tool in SQL Query format to convert and migrate the data from Legacy system (Oracle DB) to SAP core application (Sybase DB) of 800+ branches and ended up with a successful migration to reach the organization to an advanced model. Employer – Infrasoft Technologies Ltd, Mumbai Period – Nov 2009 to Jun 2014 Designation – Associate Executive Company Profile – Infrasoft Technologies Ltd is an ISO 9001 and CMM level 5 companies is one of the fastest growing banking software development companies with a decade of successful operations. Its product is OMNIEnterprise OMNIEnterprise is a core banking software that consists of a complete suite of Retail and Trade finance products and solutions developed to meet maximum business requirement of the banks. Roles & Responsibilities:                Managing project life cycle in Core banking (OMNIEnterprise) Implementation and support of Core Banking Products Functional testing of web application and bug reporting Ensuring proper Demo to banks and Product walk through Requirements gatherings, Gap Analysis and updating project stakeholders with the ongoing progress. Ensure successful completion of the projects within stipulated time. Ensure that solutions meet criteria and that interfaces/program developed are robust and optimal Review of action plan and Field Call Report BRD/FSD preparation Coordinating with Development and QA team for bug fixing Obtain Client sign-offs by meeting acceptance criteria Review enhancements to the application platform for roll-outs Data migration from 3rd party software Scheduling, Implementing, Training and Support for the product at the client site Monitor account receivables as per the milestones Client Summary Client : Vasai Vikas Sahkari Bank (Vasai), North Kanara GSB (Goregaon), The Visakhapatnam Co-Operative Bank Ltd (Vizag), The Guntur Urban CoOp bank Ltd (Andhra Pradesh), The Bhatkal Urban Co-Operative bank Ltd (Karnataka), Progressive Co-Op Bank Ltd (Mumbai), IFMR (Microfinance, Chennai), The Nawanagar Co-Op Bank Ltd (Gujarat), Bombay Mercantile Bank Domain : Banking & Finance management Project Title : Omni3.0 Total Branch Automation Application OS (Server) : Windows 2008 Server OS (Client) : Windows XP, Windows 7.0 Platform : Delphi dot net, Java Database : Oracle, MS SQL Server 2008, DB2 Employer – MagnaQuest Technologies (P) Ltd, Hyderabad / Mumbai Period – Jun 2007 to Oct 2009 Designation – Sr. Implementation Engineer Company Profile – MagnaQuest partners with service providers providing video, voice data and content service via multiple networks (Wire line, Wireless, Cable and Satellite) by providing them with advanced and customized end to end customer management and billing solutions. MQSubscribe is a proven customer management and billing solution for Cable, Satellite, ISP broadband and convergent media operators which provides a cost efficient, scalable, reliable and properly customized product. Roles & Responsibilities:  Managing the Onsite Implementation and technical support of client’s functional business process.  Functional testing of web application and bug reporting  Project handling with team.  Monitoring and escalating bugs and new requirements, track defects and resolving issues with the developers.  Generation of periodic reports from backend as required.  Ensuring that requests from the Business to the various departments like Accounts, Customer Care, and Billing etc handled effectively and that SLAs’ are met.  Performing root cause analysis of a problem and escalating it to the responsible team for its quick and permanent rectification.  Providing consulting support to business functional teams as needed.  Providing development delivery and possible modification of reports based on defined report requirements.  Preparing and Submitting Daily Activity Report.  Thorough manual testing of an application/module/version as per the business flow of the client before implementing it to the client’s place. Client Summary Client Domain Project Title OS Platform Database Tools S/W Provisioning : : : : : : : : Hathway Cable and Datacom Ltd, Mumbai Digital Cable TV, ISP Broadband MQSubscribe Billing application Windows 2003 server, 2000 professional VB .Net 2005, VB 6.0 Oracle 10g Toad 9.0, Crystal Report 9.0 NDS, IRDETO, Scientific Atlanta, LDAP, BCC Employer – Infrasoft Technologies Ltd, Mumbai Period – Jan 2006 to May 2007 Designation – Senior System Technical Executive Company Profile – Infrasoft Technologies Ltd is an ISO 9001 and CMM level 5 companies is one of the fastest growing banking software development companies with a decade of successful operations. Its product is OMNIEnterprise OMNIEnterprise is a core banking software that consists of a complete suite of Retail and Trade finance products and solutions developed to meet maximum business requirement of the banks. Roles & Responsibilities:           Software Implementation and post implementation support of Banking Products Functional testing of Web and Desktop application and bug reporting Requirement gathering (BRD), Gap Analysis Thorough Manual functional testing of Desktop/Module and Web application Coordinating with Development and QA team for bug fixing Obtain Client sign-offs by meeting acceptance criteria Review enhancements to the application platform for roll-outs Data migration from 3rd party software Scheduling, Implementing, Training and Support for the product at the client site Monitor account receivables as per the milestones Client Summary Client : Central Bank of India (All Mumbai branches), Navjeevan Cooperative bank (Kalyan), Vasai Vikas Sahkari Bank (Vasai), Care Co- operative Bank (Malad), Suvarna Mangal Mahila Sahkari Bank (Dombivli), North Kanara GSB (Goregaon), Priyadarshini Mahila Cooperative Bank (Kurla), Bassein Catholic Bank ltd (Vasai) Domain Project Title OS (Server) OS (Client) Platform Database : : : : : : Banking & Finance management OMNI 2.0 Total Branch Automation Red Hat Linux 7.5, Windows 2000 Advanced Server Windows 2000 professional, Windows XP Delphi, MS COBOL, DB2 Oracle 9i/10g, MS SQL Server 2000, Btrieve 6.0 Employer – Zenith InfoTech Ltd, Mumbai / Madhya Pradesh Period – Mar 2001 to Dec 2005 Designation – Assistant Manager (Implementation & Support) Company profile – Zenith is a group of Zenith InfoTech Ltd and Zenith computers Ltd. It is a CMM level 5 company. Banc724 is a product name, which covers all banking aspects. The functionalities and features are branch level automation. Inter branch connectivity, user defined menu configuration, node accessing depending on rights, various level of user securities and user friendly. Roles & Responsibilities:           Software Implementation and post implementation support of Banking Products Functional testing of Desktop and Web application and bug reporting Requirement gathering, Gap Analysis Thorough Manual functional testing of Desktop/Module application Co-coordinating with Development and QA team for bug fixing Obtain Client sign-offs by meeting acceptance criteria Review enhancements to the application platform for roll-outs Data migration from 3rd party software Scheduling, Implementing, Training and Support for the product at the client site Monitor account receivables as per the milestones Client Summary Client : Central Bank of India, UCO Bank, Allahabad Bank, Durg-Rajnandgaon Gramin Bank, Chhattisgarh (Sponsored by Dena bank), Hadoti Kshetriya Gramin Bank, Rajasthan (Sponsored by Central bank of India), Chhindwara-Seoni Kshetriya Gramin Bank, Chhindwara(M.P)(Sponsored by Central Bank of India), RaigadJashpur Kshetriya Gramin Bank, Chhattisgarh (Sponsored by State Bank of India) Domain Project Title OS (Server) OS (Client) Platform Database : : : : : : Banking & Finance management Banc724, Super Banker, Zen banker Red Hat Linux 7.5, Windows 2000/2003/2008 Server Windows 2000 professional, Windows XP, Windows 7 VB 6.0, MS COBOL, Delphi, SQL Reporting Services Oracle 8i/9i/10g, MS SQL Server 2008, Btrieve 6.0 Skill Set Domain Platforms : Banking and Financial management, Telecom : Windows 2000 pro, XP, 2003/2008/2012/2016 Server, 2000 Advanced Server, Linux/Unix (Basic commands) Database : Btrieve 6.0, Oracle, DB2, MSSQL, Sybase, PostgreSQL, MySQL Webserver : Tomcat 6.0, IIS Language : SQL, PL/SQL Tools : SQL Loader, Toad 9.0, Toad for Sybase, SQL Reporting Services 2018, SOAPUI, POSTMAN Academic Credentials  Diploma in Software Technology from CMC Ltd in 2001.  B.Com from Pt Ravi Shankar University, Raipur (Chhattisgarh) in 1999. Personal Details Date of Birth Marital Status Gender Languages proficiency : : : : 05 August 1977 Married Male English, Hindi, Bengali