Suman Soni

Freelancer M, PMP, PMI-ACP, PRINCE2, CSM, SAFe POPM, PSM1, ITIL, ITSM, OCA, MCDBA, SCJP, MCPDEA, MCSE, CCNA Email:-| Mob: - | Total IT Experience: 22 Years | Freelancing Experience: 6 Years Foreign Languages: French, Swedish, Dutch, Japanese | Address: Harlur Road, Off Sarjapur Road, Bangalore, India PROFILE SUMMARY PROFILE SUMMARY Education Summary Standard Pass Out % X 1993 71 XII 1995 54 B. Sc. 2001 54 MCA 2004 76 M. Phil. 2006 59 Rajasthan Board Experienced Project Manager (PMI South Asia Knowledge Ambassador & Global Site Visitor) with 22 years of experience in Apps Development, Maintenance and Infrastructure. Highly reliable professional having 3 degrees and 44 certifications with multiple geographical experience and linguistic with four foreign languages seeking job opportunities in Delivery/Program Management. Rajasthan Board PROFESSIONAL EXPERIENCE Institution Rajasthan University Maharishi Dayanand University Madurai Kamraj University Job Summary Employer Freelancer Capgemini Mphasis Medcentricity Accenture Infosys Data Infocom Royal Softcom Tenure Mar 2016 Present Nov 2012 Mar 2016 Feb 2009 Nov 012 Sep 2008 Jan 2009 Sep 2007 Sep 2008 Jun2006 Sep 2007 Jan 2006 May 2006 Jul 2001 Dec 2005 Designation Project Manager Senior Manager Projects Delivery Project Lead, India Director Product Development Senior Software Engineer Program/Business Analyst Software Engineer Software Engineer Certifications            Certified Software Manager, Lean Six Sigma Microsoft Operations Framework Program & Project Support Office, A Level Information Security Foundation based on ISO/IEC 27002, MTA (Software Development Fundamentals) MTA (Cloud Fundamentals), MCSD (.Net) IBM Cloud Computing Architecture MCP (VB6 Desktop), MCP (VB6 Distributed) DevOps, MCITP (SQL Server 2005) MCP (Windows 2000 Server) MCTS (Configuring - MOSS 2007) MCTS (Configuring - MOSS 2007)  MCTS (Application Development - MOSS 2007)  MCTS (Microsoft SQL Server 2005 Business Intelligence Development) MCP (Windows 2000 Server) MCTS (SQL Server 2008 Implementation and Maintenance), MCTS (Microsoft Office Project 2007) MCTS (.Net Framework 4 Service Communication Applications - Windows Communication Foundation Development) MCTS (BizTalk Server 2006 Custom Applications)      Freelancer Project Manager March 2016 – Till Date Roles and Responsibilities: I am responsible for reviewing, monitoring, controlling and supporting growth of a portfolio of discrete projects with the objective of delivering them as per agreed timelines, cost and quality parameters. Technical Develop patterns and practices for reading, writing, configuring code, and designing end-to-end service telemetry, alerting and self-healing capabilities.  Systems Engineering: Led design and multinational rollout of robust, scalable and secure electronic data interchange (EDI), enterprise resource planning (ERP) and point-of-sale (POS) systems for clients.  Results: Completed projects up to two months ahead of schedule, as much as multi million under budget and to universal client.  Custom Software Developments: Managed all phases of the software development lifecycle (SDLC) for multiple custom solutions.  Results: Delivered industry-leading software that saved clients millions of dollars, shortened processes from weeks to minutes, captured #1 market share and generated multi Million in annual revenues within year one of launch.  Database Developments: Guided teams in the development of relational database management systems (RDBMS) for clients.  Results: Improved the consistency, recoverability and accessibility of data.  System Integrations/Migrations: Project-managed large-scale initiatives involving the transition of programs to new platforms and the merger of disparate systems from acquired client companies.  Results: Achieved seamless migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and delivered by as much as under budget.  Enterprise Implementations: Directed global rollouts of new software and systems for clients.  Results: Ensured defect-free releases through careful planning, testing and QA efforts.  Drove the high-quality completion of systems engineering, software/database development and enterprise wide implementation projects for major clients.  To bring down cost: I am migrating physical environment to cloud environment.  Developing industry standard algorithms applicable to analyzing current service behavior through telemetry.  Articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.  Building a technical and security architecture in Azure for the selected applications and workloads.  Maintain the cloud infrastructure capacities (Servers/ Storage/Backup/ Virtualization) and initiate the expansion process if required.  Driving DevOps mindsets with customers and helping them understand how to implement DevOps platforms.  Design, code and test proof of concept apps and frameworks with pre-release technologies.  Migrating Physical Infrastructure to Azure and AWS cloud environment.  I am implementing Workday SaaS Digital program.  Driving migrations and upgrades to the Microsoft Cloud or Premises / Hybrid Architectures for DW workloads.  Responsible for IGD Secure Infrastructure manages all Infrastructure related projects for Microsoft Services, which includes Desktop & Cloud transformation, IaaS, Security, Identity Management, etc.  Prioritizes program/project risks, develops mitigation plans and actively monitor risks.  Able to adapt changing need of managing large engagement or multiple smaller engagements.  Certifications       Microsoft Certified Business Management Solution Specialist In Microsoft Dynamics CRM 3.0 Applications Microsoft Certified Business Management Solution Specialist In Microsoft Dynamics CRM 3.0 Customization Microsoft Certified Business Management Solution Specialist In Microsoft Dynamics CRM 3.0 Customization Microsoft Certified Business Management Solution Specialist In Microsoft Dynamics CRM 3.0 Installation and Configuration Microsoft Certified Business Management Solutions Specialist: Microsoft Dynamics CRM 4.0 Extending Microsoft Dynamics certification MCITP (Applications for Microsoft Dynamics CRM, Installation & Configuration for Microsoft Dynamics CRM) Financial & Sales Support      Reconcile all financial projects Participate & monitor monthly and quarterly inventory of projects Maximize revenues and flow to meet or exceed budget Explain and manage financial activities Preparation of account budget and forecast Work with regional director of sales to manage all sales activities of account and meet revenue objectives Business Development         Project margin assessment Input into RFI/RFP documents Manage attrition, subcontractor management, hiring, and financial performance metrics Initial customer discussions including site visits/discovery sessions to develop clear view of client needs Annual settings of revenue targets for individual accounts Development of Proposals and/or Statement of Work (SOW) Manages the attainment of key performance indicators for the assigned staff Achievement of profitability goals through effective scope management, change controls, expense control, revenue recognition and accounts receivable collection as well as revenue forecast projections Center/Department Setup       Manage applications globally in more than 24 countries Manage Team members globally in different geographies Transition of projects in multiple technologies from abroad to Bangalore IT Manage teams in a DevOps models emphasizing on Continuous Improvement and Automation Identification and creation of establishing departments to support business Bring in new ideas and innovations to sustain and flourish in a competitive market Agile      Coach and Mentor Scrum Teams on Agile and Scrum Practices. Provides leadership, direction, and consulting for projects in alignment with the applicable frameworks. Familiarity in applying Agile at scale. Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets. Evangelist of Agility and Lean practices in the company while working closely with L&D to sustain it. Assessing the Scrum Maturity of the team and coaching them to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Provide mentorship to teams in adopting Agile and Lean practices. Ensure sprint planning & retrospect in teams are effective and regular. Hands-on management of parallel project delivery across multiple Agile teams within a group. Project/Program Management Project Charter and Business Case: Understands the services to be provided, the project goals and objectives, constraints, terms and conditions, and what is in scope and out of scope to be delivered.  Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.  Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.  Requirements Baseline: Able to facilitate proof-of-concept, prototyping, interviewing/workshops or other techniques of gathering requirements.  Develop an organizational chart (OBS) for the core team based on the roles and responsibilities of the stakeholders.  Scope Breakdown: Applies decomposition techniques to document breakdown structures that break-up the deliverables into work packages that can be estimated and to facilitate risk assessment.  Project Plan: Ensures that the project plan is complete, and determines the overall project management plan for use in managing and controlling during project execution.  Task and Duration Estimation: Able to create tasks and their sequence given the scope statement/description of services at sufficient enough detail for duration estimate to be developed.  Cost Development and Baseline: Able to allocate overall costs to tasks, associate any billing codes, gain acceptance, and create the cost baseline and the process for cost change control. SOW (Resource and Planning).  Resource Acquisition: Able to execute the staffing management plan and allocate staff communicating responsibilities, authority, performance measurement criteria, and overall project goals and vision.  Communication Plan: Establish a plan for time-reporting and project status reporting processes, managing the dissemination of routine and non-routine communications including publication cycles.  Risk Assessment and Risk Plan: Able to identify roles, assign risk owners, responsibilities and levels of authority for management and decision-making, develop contingency plans, implementation criteria, and alternatives strategies as supporting detail to the project plan. Delivery Management       Accountable & responsible for introducing account-centricity for running smooth operations around scope, time, cost, quality. Manage the overall operations program scope and maintain its continuous alignment with strategic business objectives; set program plan and make recommendations to modify it when necessary, set priorities, ensure optimization, and resolve conflicts. Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. Planning Project Reviews at appropriate frequency; closely monitor projects with Amber, Red and enables a turn around. Monitor overall health through defined norms of CHM parameters (rookie ratio, bulge, PPC etc.) to ensure parameters stay within defined norm. Drive a program of change to build the digital business and oversee the execution plan to ensure results. Domain Knowledge         Retail, Capital Cost, Infrastructure Integration, Workday BFSI, Digital, Telecom Pharmacy, HealthCare Automobile Manufacturing, Product Engineering Energy, Oil & Gas, Natural Resources Customer Relationship Management Technology/Environment       .Net, SQL Server, Java, Oracle Cloud, MSBI, Digital, Mobile SaaS, SAP, IoT, SAP, C, C++ MOSS, Analytics, Power BI Mainframes, Social Media MS Dynamics CRM, Salesforce Capgemini | Senior Manager - Projects |Nov 2012 – Mar 2016 Project /Program Detail I was handling multiple application development, maintenance, support, infrastructure projects/products/programs/BAU. Roles and Responsibilities: Delivery Management     Production Support      Prepare support shift roster and ensure team availability for 24x7 support Co-ordinate with onsite team and meet customer expectations. Ensure team follows escalation procedures (internal & client specific). Ensure all the deliverables to client are free of defects Proactively identify potential issues and take remedial action. Ensure end of day activities such as daily reports are reviewed and delivered on time Compliance to all client defined processes. Demonstrate continuous improvements and value addition to client Ensure there is cross training among all team members, and everyone is equipped to handle any incident in production Solution & Growth   Align with the client partner - to build winning solutions and delivery proposals (through Agile etc.) - proactive & reactive Define and deliver Digital Transformation journeys, by connecting the power of new digital economies, through a collaborative and relationship-based approach LASER-FOCUSED | PROGRESSIVE | Business and Sales Leader with track record of driving consistent profitable growth and developing core strategies on Web, partnership with cloud Hyperscalers and digital transformation initiatives in multiple regions. My competence has been in governing large programs, establishing new lines of business along with consultative selling through proactive positioning in unstructured/non-RFP situations.   During long term tenure at Sweden I did one-year schooling at Sweden in Swedish language. I was communicating with Swedish customer in Swedish language in business meetings. Completed programming assignments to enhance automated data/voice applications and software within mainframe, network and client/server environments. Improved functioning of databases, communication systems, storage area networks and server configurations. Responsible for Change governance, Configuration management, Platform change & Release management functions. Drive improvement in processes, manageability, availability & cost efficiency with a strong ability to anticipate future demands, growth and competitive trends by working closely with engineering and capacity managers. Accountable for delivering platform for pre-production and production environments for new or existing service enhancements. Develop and execute the Service release plan by working closely with service release manager, service build engineers and system administrators. Technical           Database designing, Data modeling and Data management, Transaction processing, distributed architecture including SOA, Cluster and Cloud based solution. Assessed customer credit risk and established credit limits by analyzing financial information. Conducted collection calls, resolved disputes and maintained accurate credit and collection files. Architecture and design of complex system, including requirement analysis, technology feasibility, satisfying both functional & non-functional requirements, alternatives & selection. Create CRM deployment plan for migrating solutions from one environment to another environment. Sanity checks after upgrade of environment for all the organization and inform team about issues. Creation of go live checklist and rollback plan. Create backup plan for CRM solution, Scribe jobs as well as email router. Maintaining existing system with designing, coding, stored procedure (For Chart Data as OHLC, and volume Data), scripting. Works closely with a team of architects to develop & maintain a set of design guidelines and principles and ensures adherence to these standards within the development team. Work on System Architecture for development environment of the project. Survey Module Integration, SharePoint Integration, Creating Plugins for specific purpose, Customization for different LOB of Organization, Auto QRC (Case) creation based on Email coming from Email Router to Email id. Security roles handling for different Roles & UI customization based on Security roles and Line of Business. Mphasis an HP Company | Delivery Project Lead, India | Feb 2009 – Nov 2012 SUCCESS STRATEGY Roles and Responsibilities: With my versatile experience, I have significantly contributed to the growth and development of the companies I have been associated with. I had developed strategic alliance and partner ecosystem for delivering joint solution proposals to the customer key alliances – Microsoft, SAP, Oracle and Salesforce. Delivering colossal impact on overall sales operations, I thrive in imparting robust organizational alignment for positive business output.  STEADY TRACK-RECORD I create business vision, develop client segment-based value propositions, collaborate with the key decision makers, and achieve consistent success. I demonstrated proficiency in driving revenue generation along account management, leading large team and establishing profitable sales models.          Design & implement larger research and proof of concept projects as an individual contributor, focusing on one or small number of technologies or applications to be implemented into a larger platform. Develop custom control in MS CRM 2011. Architect CRM implementation and CRM solution ISVs. Develop & harvest repeatable IP. UI configuration & customization of Dynamics CRM. Microsoft BizTalk ESB Toolkit. Microsoft BizTalk Adapter Pack. Microsoft Windows Communication Foundation Line of Business Adapter SDK. SharePoint 2010 Integration with CRM 2011. Plug-ins, Workflows, Processes and ISV Integration. Coordinate meetings, as needed, to initiate work sessions, resolve project issues, etc. Promote continuous improvement by conducting, documenting and communicating lessons learned. Work with different geography teams to deliver the solution to different customers. Develop detailed implementation plan using MS Project to enable delivery of the technical solution document. Track project for minimal or nil compliance deviations and manage risks, timely update & escalation to management. Develop project pipeline and manage project portfolio in competency area to achieve strategic goals & annual productivity targets.