Sumaiya Banu

Sumaiya Banu An experienced, goal driven personality who is looking for new avenues to face challenges with great passion. Detail-oriented and goal-focused business professional that can successfully deliver exceptional services to all clients. Ability to achieve targeted goals of the organization and surpass in most challenging situations. Capable of creative-problem solving, utilization of critical thinking process, and most importantly expertise in effective communication in English/Hindi. Happily willing to apply the knowledge of psychology in the industry level, as it is an enormous factor in decision making in all sectors of life. Date of birth: April 7th 1990 Residence: Kolonnawa NIC: -V Marital status: Single Gender: Female Phone: -/ - E-mail: - Work Experience – Account Manager at IForex – An Indian Stocks and Forex online trading company – major task was to handle large portfolios of approximately 1000 clients which included total deposits, withdrawals, profits and losses of trades -). Trading Specialist at Markets – An Israel online trading company in Stocks and Forex – handled tasks like expertise in trading patterns, assisting clients and updating International economy fluctuations to respective clients -). IT Consultant at Exetel Communications – An Australian based IT Telecommunication company – handled enquiries and sales on various kinds of ISP data packages -) Customer Service Representative at ReMax Realtron Real Estate – A Canadian based real estate firm assisting all clients with enquiries, booking appointments and handling all sorts of emails on behalf of the entire company (2016-Present) 1 Certificates and CoursesSuccessfully completed the Elocution Course at Institute of Western Speech and Drama. Successfully completed the Diploma in Psychology Course at Metropolitan College. Successfully completed a Degree in Urdu Language at Madrasa Faiz E Raza. Successfully completed BSc in Psychology at Metropolitan College. Other activities Writing articles to local magazines like The Samachar and LMD Business Magazine. Counselling young adults. Skills and Abilities – Adaptable - Able to adapt oneself to new surroundings; to make suitable changes accordingly. Analytical - Employing analytic methods; separating things into respective elements. Attentive - To have careful attention. Business-like – To be practical, systematical and logical Conscientious - Good moral understanding of right and wrong. Cooperative - Work well with others. Dependable - Can be relied upon. Efficient - Competent, capable to get results quickly. Independent - Ability to work on my own without being constantly supervised. Innovative - Make changes, introduction of something new. Organized - Place things in working order. Patient – Calm and does not freak out. Resourceful - Ability to supply what is needed, quick wittiness. Leadership – Handled a team of six at IForex as a Team Leader. Language fluency English Hindi Tamil Urdu Memon Sinhala 2 Non- Related Reference: 1. A. M. Ariff Zaid Garments Import & Export Director - 2. M. Shiyam Expo Lanka DC Department Assistant Manager - If you require any further details, please don’t hesitate to contact me via phone/email. Thank you for your consideration. Have a wonderful day! Best Regards, Sumaiya Banu 3