Sumair Hassan

Results-driven Accounts Receivable Specialist with 9+ years of experience in financial management, optimizing cash flow, and reducing overdue accounts. Adept at credit control, customer account reconciliation, and compliance to improve collections and minimize risk. Proven track record in streamlining billing processes, enhancing data accuracy, and implementing process improvements to drive operational efficiency. Excels in stakeholder collaboration to ensure smooth financial operations and maintain strong client relationships.

Experience

Senior Specialist - Accounts Receivable

September 2019 – Current

Arabclicks, Morexa DMCC

Dubai, United Arab Emirates

·     Manage end-to-end accounts receivable (AR) operations, ensuring timely and accurate processing of invoices and payments.

·     Successfully reduced days sales outstanding (DSO) by 20% through proactive collections and streamlined processes.

·     Monitor debtors’ ledger, follow up on overdue invoices, and implement effective credit control strategies.

·     Conduct inbound and outbound calls to address customer queries, ensuring high customer satisfaction and prompt dispute resolution.

·     Analyze aging reports and prioritize collections efforts to minimize bad debt exposure.

·     Process and reconcile incoming payments, ensuring correct allocation and adherence to financial controls.

·     Partner with the technical team to resolve discrepancies in the AR system, improving data accuracy by 15%.

·     Collaborate with the Accounts Receivable Manager to enforce company credit and collection policies, maintaining compliance with audit standards.

·     Prepare and dispatch dunning letters/statements to ensure prompt payments and minimize outstanding balances.

·     Assess the creditworthiness of new clients, advising on appropriate credit limits to mitigate financial risk.

·     Generate financial reports to provide insights into AR performance and cash flow trends.

·     Led an initiative that automated invoice delivery, reducing processing time by 30% and improving billing accuracy.

Accounts Officer

March 2016 – September 2019

Deep Rock Drilling (Private) Limited

Karachi, Pakistan

·     Processed high-volume invoices for purchase order and non-purchase order transactions, ensuring compliance with company policies.

·     Maintained a structured payment schedule, eliminating duplicate payments and improving vendor relationships.

·     Reconciled bank statements and ensured accurate financial reporting.

·     Managed petty cash transactions, adhering to company financial controls.

·     Oversaw utility bill processing, ensuring timely payments to avoid service disruptions.

·     Strengthened vendor relationships by promptly resolving supplier queries and ensuring smooth transactions.

·     Monitored and recorded scrap sales, ensuring correct financial documentation.

Successfully reduced invoice processing errors by 25% through improved documentation and review processes.