Sulaiman Goodness

Sulaiman Goodness Portfolio Operations Portfolio — Across Global 🌍 Operations Assistant · Across Global Travel Agency This portfolio documents real work samples built using industry-standard operations tools across project management, data tracking, CRM, communication, and automation. 11 Tools Mastered Sulaiman Goodness Portfolio 9 Bookings Tracked $44,450 Revenue managed 10 Portfolio pieces 1 Work Samples 📋 Operations Hub Notion Built a centralised company workspace with team directory, task tracker, SOP library, and campaign pages as a single source of truth for the ops team. Workspace setup · Documentation · Team organisation ✅ Complete ✈️ Summer Escape Project Board monday.com Set up a 3-phase campaign project board with 10 tasks, assigned owners, priorities, and deadlines across the full team using monday.com. Task management · Project planning · Team coordination ✅ Complete Sample Sample Sulaiman Goodness Portfolio 2 ✉️ Client Email Templates Gmail Drafted two professional email templates — a campaign launch announcement and a client follow-up — representing the Across Global brand. Professional writing · Client communication · Brand voice ✅ Complete Sample 📗 📅 Team Calendar & Meeting Invites Google Calendar Scheduled campaign kickoff and weekly check-in meetings with full timed agendas, Google Meet links, and attendee management. Scheduling · Meeting management · Team coordination ✅ Complete Sample Booking Tracker & Reports Google Sheets Built a 3-sheet booking tracker using SUMIF, COUNTIF, SPARKLINE and conditional formatting to track 9 bookings, $44k revenue, payment status and agent performance. Formulas · Data tracking · Reporting ✅ Complete Sample Sulaiman Goodness Portfolio 3 📄 Client Booking SOP Google Docs Drafted two professional email templates — a campaign launch announcement and a client follow-up — representing the Across Global brand. ✅ Complete Sample ✉️ Email Marketing Campaign Klaviyo Drafted two professional email templates — a campaign launch announcement and a client follow-up — representing the Across Global brand. Email marketing · Audience segmentation · Campaign setup · Email design 📝 Weekly Operations Report Google Docs Produced a formatted weekly ops report with executive summary, key metrics, bookings breakdown, completed actions and priorities for the next week. Report writing · Data presentation · Documentation ✅ Complete Sample https://docs.google.com/documen t/d/1GiSIcy05ijUZPqWihtREeuaFM mBpNP8sOnnnG-163g8/edit?usp= sharing ✅ Complete Sample Sulaiman Goodness Portfolio 4 Tools and skills ⚙ Client Deal Pipeline Hubspot CRM Built a 5-stage CRM pipeline tracking 11 active deals worth $45,000 from first enquiry to confirmed booking with agent assignments and activity logs. CRM management · Lead tracking · Pipeline building ✅ Complete Sample 📋 Client Booking Enquiry Form Google form Drafted two professional email templates — a campaign launch announcement and a client follow-up — representing the Across Global brand. Form building · Lead capture · client intake ✅ Complete Sample Sulaiman Goodness Portfolio 5 📋 Not 📋 mon ✉️ Gm Wor & do Wor & do Prof ema Goo 📋 Goo 📗 Cal She Sche Form & track Hub Klav Zap Goo 📝 Goo 📝 ⚙ 📋 📋 Doc CRM form Repo & SO 📝 Pipe man Ema mark Wor auto Clien intak About this portfolio This portfolio was built as part of a practical operations training project for Across Global Travel Agency. Every work sample represents a real deliverable — not a template — built from scratch using industrystandard tools used by operations managers and assistants across travel, logistics, and service businesses. Contact- Available for ops roles Sulaiman Goodness Portfolio 6