SUJITHRA SURENDAR
Medical Billing Specialist (AR and Collections)
Coimbatore, India
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PROFILE
Results-driven Medical Billing Specialist with 8 years of experience, excelling in managing accounts receivable, insurance
verification, and processing claims. Skilled in analyzing accounts and proficient in MS Excel, I bring strong attention to detail.
Detail-oriented and effective communication, along with the ability to work under pressure and collaborate within a team,
ensures accuracy and efficiency in accounts receivable processes. With a background in Computer Science Engineering, I am
committed to advancing expertise in the US Healthcare Process. Prepared to contribute to the success of a forward-thinking
organization as a Medical Billing Specialist in AR and Collections, leveraging skills in accounting, customer service, and
teamwork.
EMPLOYMENT HISTORY
AR specialist, Arrow
Mar 2024 — Present
As an AR Specialist at Arrow, I am responsible for managing accounts receivable and maintain accurate records of
all transactions.
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Efficiently manage a high volume of accounts receivable, maintaining a low level of delinquency.
Verified patient insurance coverage and explained insurance billing procedures
Processed insurance claims and handled insurance denials
Processed insurance claims and maintained patient billing records with accuracy and efficiency
Billing Specialist, Sciometrix LLC
• Worked for Sciometrix, Michigan, who provides CCM/RPM services to the patients.
• Worked within EMR system to document results of patient insurance verification.
• Utilized electronic health records and medical records for patient data entry. (Athena, Advanced MD, ECW,
Practise Fusion and NextGen)
• Verified insurance coverage and eligibility prior to appointments and procedures. (Availity, WPS, Priority
Health, UHC)
• Initiated prior authorization requests and obtain approval for the treatment.
• Reviewed and posted payments and worked for Denials.
• Experienced in Salesforce.
Assistant Team Lead, Equalizercm Services
• Worked for 2 Projects (CARD and L CH) under Hospital Vertical for 1 year and learned the Hospital billing
process from 2017 to 2018
• Worked for 2 Projects (Pediatric Associates and Family First) as a Charge entry, Payment poster and Credit
balance from 2019 to 2020
• Promoted as Group Lead from 2021.
• Demonstrated excellent organizational skills in planning, scheduling, and overseeing daily operations of the
group.
• Facilitated team meetings, leading discussions with a focus on problem-solving and decision-making.
Senior Payment Poster, Pradot Technologies Private Limited
• Ensured that all payments were properly applied according to contractual agreements with each payer.
• Generated routine reports summarizing the current status of accounts receivable collections activity.
• Prepared monthly financial statements detailing the status of accounts receivable collections activity.
Jan 2022 — Mar 2024
Michigan City
Apr 2017 — Jan 2022
Mysore
Sep 2015 — Apr 2017
Coimbatore
• Analyzed denials and adjustments received from third party payers and took necessary corrective action in
order to facilitate proper reimbursement.
• Reconciled daily cash postings for accuracy against bank deposits made by the business office staff.
EDUCATION
Government Polytechnic college for Womens
Jun 2008 — Apr 2011
Diploma in Computer Science Engg
SKILLS
Written Communication
Expert
Medical Billing
Expert
Relationship Building
Expert
Ability to Work Under Pressure
Expert
Self-Directed
Expert
Ability to Work in a Team
Expert
Billing Procedures
Expert
Communication
Expert
A/R Adjustments
Expert
Analyzing Accounts
Expert
Medical Terminology
Expert
MS Excel
Skillful
Customer Service
Skillful
Claim Reimbursement
Skillful
Collections
Skillful