R. SUJATHA
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BUSINESS ANALYSIS / PROJECT MANAGEMENT / DOMAIN CONSULTANCY - BANKING
Offering an impressive experience of over 11 years in Payments, Transaction Banking, Cash Management services, Foreign
Exchange, Treasury and Trade Finance – strong credentials in implementing Banking Software’s.
Profile
Seasoned, versatile and highly empowered Banking Industry Professional with incredible experience acquired over
the years in diverse areas encompassing project management, banking operations, implementation of core banking
solutions, business analysis, process management & optimization and training & development.
Experienced in various Banking Business, Products and Services including the Core Banking, Retail Banking,
Corporate Banking, Cash Management (Collections, Payments and Liquidity), Investment Banking (FX, Derivatives),
Electronic Funds Transfers, SWIFT and Management domains.
Comprehensive understanding of Project Management Life Cycle and SDLC; expert in enforcing project deadlines &
schedules, analyzing business processes & gaps, developing business logic, creating business maps for software
development, and developing functional specifications for data migration.
Rich understanding of all testing methodologies, various levels of testing (SIT and UAT); experienced in creating test
cases, test plans and FSDs.
Int’l Funds Transfer - SWIFT, Payments, Investigations, Domestic/Cross Border/SWIFTNet and Nostro Reconciliations
Clearing & Settlement: SEPA Credit Transfer/Direct Debit, STP, TARGET, EURO 1, STEP1, STEP 2, ACH, RTGS, FED, CHIPS,
CHAPS, FPS, Bulk Payments etc.,
Enriched with rich analytical faculties with strong aptitude in leading process improvement initiatives through system
changes, process re-engineering and process mapping using ARIS tool.
An assertive manager with strong abilities in developing and leading highly effective work teams; outstanding
motivational abilities to facilitate attainment of strategic goals and bottom line objectives, monitor attrition by
continuous mentoring of the team members, as well as maintain TAT, quality, productivity and behavioral aspects of
the Team.
Areas of Expertise
Project Management ~ Process Optimization & Quality Standards ~ Business Process Re-engineering ~ System & Gap Analysis
Cross-functional Coordination ~ Functional Testing ~ Resource Management ~ Knowledge Transfer ~ Executive Leadership
PROFESSIONAL EXPERIENCE
Dell International Services, Chennai
Jan’16-Present
Bus Consulting Principal
Project MiRevenue –Payment Transactions Pricing
Description of
This project is to implement miRevenue product for Barclays Bank PLC, to be used for charging FI
Project
customers for avialing its products and services. miRevenue is a product which help banks to price
banking products and transactions. On a daily basis multiple payment transactions are conducting
in customer accounts. Bank wants to calculate charge and cost of these transactions by defining
complex business rules. These calculated charges will be passed to the customer accounts.
Responsibilities
Interface between Zafin team and Dell team
Involved in requirement gathering, creating products/rules/policies on PD, FSD/CR
preparation and Review test cases
Project and resource planning, issue resolution
Capgemini, Chennai
Oct’12-Jul’15
Consultant
Project SEPA Direct Debit/Credit
Description of OPF Implement and configure the OPF platform for processing Sepa Direct Debits and Credits.
Project
Clear2Pay is the Solutions provider. OPF is their base product.
Responsibilities
Implementation of SEPA Direct Credit/Debit for Nordea and Commerz Bank
Involved in analysis, Test Scenario preparation and Review test cases
Project and resource planning
Project REALM (Real Time Liquidity Management)
Responsible for the scope of the project, which is Implementation of TLM – CMS’ to Standard Charted Bank. It is
online system to aggregate nostro balances intraday from projected/actual feeds. Cash and Liquidity Management
Solution - REALM, which will source the information's from various TP systems like Hogan, eBBS, CB systems that
hold cash flow projections.
Building of interfaces delivers projected cash flow data to TLM-CMS system. Matching rules to validate
projected/actual items and reconcile the balances to provide a more granular, transparent and accurate funding
Oracle
Nov’07-Oct’12
Business Analyst
Handled Oracle Financial Services Software in providing IT solutions to the financial services industry.
Project
Implementation of GPP (Global Pay Plus – FUNDTECH Product)
Client
CitiFT Funds Transfer, CitiBank
Payments Transformation, Westpac Bank Australia
Description of Citi
Project
This project involves implementing a funds transfer system for Citibank for Asian Countries. CitiFT
(Global Payplus / Payweb) implements a single funds transfer system for Citigroup, replacing the
individual systems now used by each country.
Involved in analysis and requirement gathering phase of implementing GPP in Asian countries
Support for various regions like Asia (Includes Australia, New Zealand and Japan), North
America, Canada and Mexico
Business Requirements Documentation for a module, Requirements Elicitation, and Project
planning
Conduct Business walk-through sessions; client/dev/QA Teams; FRD/FSD/IRD/ISD;
Review test cases, Web designs of screen pages, Monitored regression testing for country
specific implementation
Responsibilities
Description of
Westpac
Responsibilities
Payments Transformation program intends to utilise a single platform to receive and process
domestic and international payment instructions to/from multiple parties/sources/channels
Responsible for writing test cases and scenarios
Performing testing
Extensive functional/regression testing, UAT
Defect tracking, bug reporting, defect analysis & retests
The above project aims at implementation of GPP for Citibank and Westpac. This includes
Simplification & rationalization of International Payments IT landscape, Decommission
applications currently processing international payments. Provide a Single solution for
international payments processing to enable common way of working for ING. Single experience
for the customer throughout the network, Product Harmonization and standardization of
international payments portfolio, standardized pricing
This will result in: Increasing the clients using offering, accurate & fair billing to the Client,
Improved revenues of international payments activities, reduce time to market for product
enhancements.
Project
Description
Responsibilities
eBills, Deutsche Bank, Singapore| Cash Management Services
db-eBills is Deutsche Bank’s EBPP and Vendor Financing System that enables participants to
present & process invoices on-line and pay them via electronic means (such as direct debit) or
manually via cheques
Analyze business requirements documentation received from Product/Domain Management.
Formulate & create Functional Specification documentation, in close working with Business
& Development Team.
Create & Modify business facing documentation (e.g. user manuals, solution briefs, functional
summaries).
UAT Implementation cycle
Project
Description
Responsibilities
Payment Practice Group, Pre-Sales
Responsibilities in the practice group involves primarily of writing solutions or analyzing
requirements of prospects and customers. Practice in the area of Payments and SWIFT.
Pre-sales support activities and Participating in design reviews to ensure integrity of the
solution; providing SLA and costs for existing solution(s) prior to business case/proposal
development.
Analyzing incoming RFP’s and managing the activities to answer with an appropriate
functional and technical proposal and financial proposition. Interacting with sales team and
conducting pre-sales discussions and demos for prospective customers.
Interfacing with business leaders and customers to prepare business requirements and highlevel product requirements for new initiatives.
Evolving business specification methodology, developing and managing business process
modeling product with emphasis on product strategies.
Functional Specification- SWIFTNET Exceptions and Investigations, it solution to track
exceptions occurring on payment transaction
Cordiant Technologies (Neptune Software Plc, Uk)
Feb’07-Nov’07
Business Analyst
Responsible for constructing a core banking application for Neptune, which is built to support 24/7 processing of
banking transactions, along with most of the known delivery channels. The product is developed in Java/J2EE
technology.
Instrumental in writing the requirement specifications for SWIFT Messaging based on ISO 15022 and Funds transfer.
Prepared use cases and test cases for Payments/funds transfer module.
Carried out business & technical handover review & interviewing for each requirement specification & use case
produced by me with involved parties.
Determined the Swift requirement for core banking product and produced SWIFT ISO 15022 Functional documents to
generate automated Swift message.
Worked with Microsoft Office Tools (Excel, SQL, Visio, PowerPoint, Word, Project).
ABN Amro Bank, Chennai
May’06-Feb’07
Team Member (Investigation Department)
Responsible for handling of Treasury Derivatives - Claim Compensation and Analysis - Investigation and Reconciliation
of specialized high end derivative products like swaps, foreign exchanges, forward rate agreements, and options.
Possess full knowledge of the process flow of a derivatives trade from the time a deal is booked by the trader, and
there on how it is processed by the middle office and back office and until the maturity of the trade, interest payable
and receivables.
Performed compensation issues arising from both Bank and counterparty errors with minimum costs to the Bank.
Initiations of back valuation of payments, SWIFT funds transfer, liaise with banks and counterparts to get issues sorted
and advised the treasury investigation team about accurate interest claims & “use of funds” to be paid and received.
Applications used - MUREX, Intelli-Match and Intelli-Tracs, Swift Alliance, Score, MINT
Standard Chartered Bank (Client: Scope International Pvt. Ltd), Singapore
Oct’02-May’06
Team Member (Global Investigations Department)
Responsible for handling of SWIFT queries and investigations of payments (ITT & OTT), Electronic fund transfer
(Domestic/International Payments).
Instrumental in handling queries related to funds transfer and assisting the customer service officers at different
branches, Verifying and releasing the SWIFT outgoing messages, Nostro Investigation and Reconciliation of accountsSettlement accounts, Return accounts, Nostro and switching accounts, co-coordinating with Treasury and other
Departments. SWIFT MTs 101,103,192,195,196,199,202,210,292,900,910,940,942,950,999
Software Used - Swift Alliance Access, Hogan, Network Custody and Clearing System, GMIS, SSR (Smart Stream
Reconciliation).
ACADEMIC AND PROFESSIONAL CREDENTIALS
Master of Business Administration, 2002
Ethiraj College, University of Madras specialized in Finance and System
Bachelor of Commerce, 2000
Ethiraj College, University of Madras
PRINCE 2 Practitioner, 2014
Trainings Attended:
Project Management Professional (PMP)
Six Sigma Green Belt (GB) training
Official training on “ Introduction to SWIFT Net & FLEXCUBE SSI ”
Official training on Supernova, Neptune Software plc, UK.
Global Pay Plus & Clear2Pay
Skills Portfolio
Banking Products
GPP, Clear2Pay, Hogan, GMIS, SSR, Intellimatch and Intellitracs, eBills, Flexcube, Murex,
Project Management Tool
MS Project, MS Visio , Rational RequisitePro, SharePoint
Languages
Java, J2EE Architecture functional knowledge, XML Concepts,Basics of Visual Basic 6.0, C,
C++
RDBMS
Oracle 9i/10g
References & Supporting Documents Available upon Request
