Sudip Naskar
Associate Director | Agile Delivery Leader | SAFe Release Train Engineer
Professional Summary
Technology delivery and Agile transformation leader with 18+ years of experience across retail and
banking technology platforms. Currently serving as Associate Director leading Agile delivery across
15 teams (~125 engineers) within enterprise-scale Agile Release Trains.
Experienced in driving program execution, delivery governance, and Agile transformation across
globally distributed teams. Proven track record of improving delivery predictability, optimizing value
streams, and enabling high-performing Agile teams.
Previously worked with global retail organizations including Best Buy, Tesco, and J C Penney,
delivering large-scale technology initiatives across e-commerce and enterprise platforms.
Leadership Scope
Delivery leadership across 15 Agile teams (~125 engineers) within a large Agile Release Train
4 Scrum Masters reporting directly
Facilitated PI Planning events with 100+ stakeholders across engineering, product, and
architecture
Collaborated with US-based product leaders, architects, and engineering teams
Core Skills
Agile Leadership
SAFe RTE Leadership • Agile Transformation • PI Planning & Execution • Inspect & Adapt
Delivery Governance
Program Execution • Risk & Dependency Management • Stakeholder Alignment • Delivery
Predictability
Value Delivery
Value Stream Optimization • Cross-Team Coordination • Flow Efficiency
AI-Enabled Delivery
Generative AI for Agile Delivery • Prompt Engineering • Copilot-Assisted Productivity
Professional Experience
FIS Global | Associate Director – Agile Delivery | SAFe Release Train Engineer
May 2020 – Present | Banking Domain
Lead Agile delivery execution for an enterprise banking platform, coordinating work across 15 Agile
teams (~125 engineers) within a large Agile Release Train.
Key Responsibilities
• Lead program delivery execution across multiple Agile teams ensuring alignment with product and
technology strategy
• Manage 4 Scrum Masters as direct reports, mentoring them on Agile practices and delivery
governance
• Facilitate end-to-end PI Planning events involving 100+ stakeholders, aligning teams on quarterly
delivery objectives
• Coordinate execution across product management, architecture, and engineering leadership to
ensure delivery alignment
• Manage cross-team dependencies, risks, and delivery governance across the Agile Release Train
• Build executive dashboards and delivery metrics using Jira for leadership visibility and decisionmaking
• Introduce AI-enabled delivery practices to automate reporting, backlog preparation, and
documentation
Key Achievements
• Improved PI predictability by 10–20% through enhanced planning and dependency management
• Increased team throughput by 15–25% via flow optimization and Agile coaching
• Reduced backlog refinement effort by 20–30% using AI-assisted story generation
• Reduced documentation and reporting effort by 25–40% using prompt-driven automation
J C Penney | RTE / Senior Scrum Master
Jul 2016 – May 2020 | Retail & E-commerce Domain
Led Agile execution for retail e-commerce and store operations technology platforms.
• Facilitated Agile delivery across multiple Scrum teams delivering digital retail capabilities
• Strengthened backlog readiness and alignment between engineering, product, and business teams
• Introduced structured dependency and risk management practices across Agile teams
• Improved delivery predictability and cross-team collaboration across distributed teams
Tesco HSC | Project Manager / Scrum Master
Apr 2013 – Jul 2016 | Retail Domain
Facilitated Scrum and Kanban teams delivering retail storefront and operational platforms
• Improved collaboration between engineering, QA, and product teams
• Strengthened Agile delivery practices and improved software quality.
Cybersoft Inc. / Medal Systems | Product Owner / Business Analyst
Aug 2011 – Apr 2013 - Delivered portals and dashboards for retail and telecom users.
- Defined user stories, acceptance criteria, and release plans.
- Collaborated closely with clients, PMs, and engineering leadership.
Accenture | ASP.NET Developer / QA Lead
Sep 2007 – Jul 2011 - Developed ASP.NET applications and led automation testing initiatives.
- Mentored QA teams, guided automation using Selenium & RFT.
- Coordinated directly with clients to refine requirements and resolve delivery issues.
Tools & Platforms
Agile & Delivery Tools
Jira • Rally • Aha • Miro • GitLab
Platforms
ATG Commerce • IBM Sterling OMS
Practices
SAFe • Scrum • Kanban • Value Stream Management
Certifications
Agile & Project Management:
- Certified Scrum Master (CSM)
- SAFe Release Train Engineer (RTE)
- SAFe Agilist (4.0, 5.0, 5.1)
- SAFe Scrum Master (SSM)
- PMP
Generative AI & Prompt Engineering:
- Generative AI for Project Managers
- Advanced Prompt Engineering
- Prompt Engineering for ChatGPT, MS Copilot & GitHub Copilot
Domain Certifications:
- Retail Industry Generalist (Accenture)
- Retail Certification – Bronze & Silver (Tesco)
Education
B.Tech (Bachelor in Engineering) – Jadavpur University, Kolkata, India
Awards & Recognition
Best Performer of the Year – FIS Global (2×)
Global Delivery Excellence Award – Accenture
Multiple recognitions for delivery excellence and leadership impact.
