Sudip Naskar

Sudip Naskar Contact: +91 - | E-Mail:- Profile Certified Scrum Master, Release Train Engineer (RTE), Agile Coach, and Delivery Manager with 17+ years of IT experience. Currently at FIS Global, driving value delivery through Agile Release Trains (ARTs), PI Planning, and Lean-Agile practices. Skilled in Value Stream Mapping, Agile Transformation, and Delivery Governance, with proven expertise in aligning business objectives to customer outcomes. Hands-on experience in applying Generative AI tools and prompt engineering to enhance Agile delivery, reporting automation, and team productivity. Core Competencies            Generative AI–driven Agile Practices & Productivity Enablement Value Stream Management Agile Project Management & SAFe Framework ART Leadership & Execution PI Planning & Delivery Delivery Governance & Risk Management Cross-functional Team Leadership Stakeholder Communication & Alignment Lean-Agile Transformation Agile Metrics, Kanban, Scrum of Scrums Continuous Improvement & Maturity Assessment Professional Experience Fidelity National Information Services, Inc. (FIS Global) | Sr. Project Manager / RTE / Agile Coach | May 2020 – Present Domain: Banking - Facilitated and coached Agile Release Trains (25+ teams, 4 value streams) ensuring business alignment and predictable delivery. - Partnered with Product Managers and Business Owners to define objectives, refine backlogs, and drive ART ceremonies. - Monitored delivery health with metrics like throughput, predictability, and value realization. - Directed governance for large-scale digital banking initiatives, managing risks, dependencies, and stakeholder alignment. - Managed 7 direct reports across multiple teams, handling mentoring and career development. - Applied Generative AI tools (ChatGPT, MS Copilot, GitHub Copilot) to automate PI Planning summaries, dependency maps, and dashboards. - Leveraged prompt engineering to generate user stories, acceptance criteria, and test scenarios, accelerating backlog refinement. - Introduced copilots for code generation, test automation, and documentation, boosting team productivity. - Designed and maintained 7 Jira dashboards tailored for executives, ART leaders, and team-level visibility, enhancing decision-making and transparency. - Skilled in writing complex JQL queries to build customized reports and actionable delivery insights. J C Penney | RTE / Senior Scrum Master | Jul 2016 – May 2020 Domain: Retail - Served as RTE and Senior Scrum Master for e-commerce and in-store applications. - Drove Agile ceremonies, backlog prioritization, and sprint planning across multiple teams. - Improved delivery predictability, velocity, and dependency management. Tesco HSC, Bangalore | Project Manager / Scrum Master | Apr 2013 – Jul 2016 Domain: Retail - Led delivery for Tesco’s retail website and in-store apps. - Managed Scrum ceremonies, backlog prioritization, and sprint planning. - Improved testing processes and software quality metrics. Cybersoft Inc. / Medal Systems Inc. | Product Owner & Business Analyst | Aug 2011 – Apr 2013 Domain: Retail, Telecom - Defined backlogs, created user stories, and worked with stakeholders to deliver portals, dashboards, and digital platforms. Accenture | ASP.Net Developer / QA | Sep 2007 – Jul 2011 Domain: Retail - Started as ASP.Net Developer, later led automation testing with RFT & Selenium. - Mentored junior testers and handled client coordination. Technical Skills       Roles: Scrum Master, Agile Coach, RTE, Delivery Manager Agile Tools: JIRA, Rally, Asana, GitLab, Trello, Aha Languages: Core Java, C#, ASP.NET Testing: Selenium, RFT Databases: SQL, Oracle, MySQL, Cassandra Other Tools: IBM Sterling OMS, ATG Commerce, ALM, WinSCP, Mainframe Certifications    Generative AI & Prompt Engineering o Generative AI for Project Managers o Prompt Engineering with ChatGPT / MS Copilot / GitHub Copilot o Advanced Prompt Engineering Techniques o Prompt Engineering: How to Talk to the AIs Agile & Project Management o Certified Scrum Master (CSM) o SAFe Release Train Engineer (RTE) o SAFe Agilist (4.0, 5.0, 5.1) o SAFe SSM o PMP Domain Certifications o Retail Industry Generalist (Accenture) o Retail Certification – Bronze & Silver (Tesco) Education  B.E (B. Tech) – Jadavpur University, Kolkata, India (2007) Achievements     Best Performer of the Year (twice) and multiple Best Performer of the Month awards at FIS Global. Recognized by stakeholders for driving value delivery through Development Value Streams. Global Delivery Excellence Awards at Accenture (Avanade GDN Award, Orange Award). Consistently acknowledged for Agile leadership and delivery excellence.