Sudeen Cleghorn

SUDeen CLEGHORn Lot 900 Porto bello heights Montengo bay, st. James-Phone:- Objective To provide excellent service by using my skills and experience, which will enhance efficiency, productivity and growth in this noble institution. Experience Kamelia Ricketts – Jamaica Getaway Travels (July – Aug) 2013 Receptionist Answer all calls and assist with travel queries Make reservations (attractions) Alliance One - BookIt.Com. (Feb – July) 2014 Customer Service/Sales Agent Make reservations (flights, hotels and attractions) Walk customers through navigation on website Convince callers to make a reservation Assist customers with making the most appropriate and affordable booking Conduent – Union Bank. (Oct 2015 – Dec 2017) Senior Customer Service Agent File Claim (dispute fraudulent charges, charged too much or charges were duplicated, item paid for was not as described) Financial Advisor (educate customers of how to avoid fees and overdrafts, manage and monitor accounts) Assist customers with Online Banking (enrollment, reset challenge questions, passwords and userids, set up bill payment, do transfers/wires, educate and advise customers of how to protect their debit/credit cards online) Etech Strobe Communication - Keais (Dec 2017 - Oct 2018) Medical Administrative Specialist Medical record retrieval on behalf of attorneys for court hearings. Upwork - Healthcare Gallery & Wellness Spa (Nov 2018 - Present) Wellness Care Coordinator Book, cancel and reschedule appointments Data Entry Virtual Administration Graphic Designing Google search (research) _______________________________________________________________________________ EDUCATION Salvation Army (1998 – 2000) Corinaldi Avenue Primary School (2001 – 2007) Anchovy High School (2008 – 2013) Western Educational Institute (2014) Qualifications English B I English A II Mathematics II Caribbean History III Geography III REFERENCE Kameilia Ricketts – Jamaica Getaway Travels CEO/Manager - Primrose Houghton – Advantage General Team Lead -