Success Okojie

SUCCESS ERICA OJIERIAKHI-OKOJIE Lagos State--https:/www.linkedin.com/in/success-okojie-085445b3 B.SC. BUSINESS ADMINISTRATION 2ND CLASS UPPER DIVISION OBJECTIVES To achieve outstanding career success in Human Resources by helping organizations realize their objectives. PERSONAL STATEMENT I am a Human Resource Executive with 6 years HR experience. I have always had a passion for Human Resources and I am enthusiastic about meeting people, building healthy relationships and bringing out the best in them thereby enhancing workplace productivity. I am adventurous and result oriented person. I am always willing to learn about people’s candid view as it assists my approach to Human Resource Management. I am adventurous, ambitious, confident, courteous, and devoted. I am an easy-going person, focused, enthusiastic, open-minded, patient and friendly. I am very good at planning. I am also detailed-oriented, organized, accurate, determined and flexible. I am adaptable to changes, enjoy working with people. My long-term goal is to imbibe the best practice of HR across organizations as against the best fit model. SKILLS • Employee experience expertise • Recruitment and selection • HR reporting skills • Administrative expert • HR strategy creation & execution • Being analytical and data-driven • Cultural awareness and sensitivity • Commercial awareness • Communicational skill • Strong use of Microsoft Office • Management skills • Team Player • Problem solving • Great Presentation skills • Skilled Interviewer • Highly organized • Strong interpersonal skill • Graphic Designer EXPERIENCE Employee Service Specialist | Ikeja Electric AUG 26, 2021 – TILL DATE Outline Support in the design of employee welfare initiatives, implement and monitor them. Continually improve quality of service delivery taking into consideration supervisor, coaching and employee feedback. Track and monthly reporting of leave utilization, ensure employees do not overspend their leave days and employees go on leave as at when due. Liaise with the HMO providers as it’s relating to Health Management Administration and HMO related issues, negotiating medical rates with selected vendors. Key Achievements: • Designs of flyers and posters for employee relations policies, medical services. • Organize monthly virtual engagement and team bonding activities (e.g. Club Voltage, Medical Webinar) for employees across the business with over 500 employees in attendance. • Successfully planned and organized "Know your Numbers - 60 days Challenge" for over 1300 employees to motivate and help them monitor their health and change their lifestyle. • Cared for over 10 accidented employees and employees on pro-long illness across the business, actively monitor their recovery rate and aided their back-to-work process. • Collated the list of staff that were assigned official laptop, desktop and CUG company-wide. • Posting job advertisements on social media (LinkedIn and Twitter) and matching candidates for available jobs. • Provided comprehensive training to 15 newly hired staff members. • myIENewsletter2021Q4 - https://bit.ly/myie-q4-2021 (Article titled Managing Depression and Anxiety Disorder) • myIENewaletter2022Q1- https://bit.ly/MyIENewsletter2022Q1 (Article titled Where the fun never stops) 1 of 3 | P a g e HR & Admin Supervisor | Ikeja Electric NOV 1, 2018 – AUG 25, 2021 Outline Communicates and interprets HR & Admin policies to employees within the Undertaking. Facilitates the compliance with employee Performance Management cycle and the implementation of Career Management. Facilitates confirmation process for new staff on probation. Coordinates Staff Engagement Meetings for assigned location e.g., Engagement sessions, Town Halls, Tool Box sessions, Monthly Training. Proactively identifies pertinent employee and work place issues and reports outcomes. Key Achievements: • Coordination of Business Continuity Plan Program during total and partial lockdown during Covid19 pandemic. • Provided care, support and attention to 3 employees who were assaulted or injured on the field, actively monitored their recovery rate and aided their back-to-work process. • Send out daily IE nuggets to staff within my location on HR policies and processes. • Assists to ensure that all Conflicts within assigned Divisions are resolved within stipulated time. • Manages office facilities equipment and infrastructure to ensure a well running office. • Monitors and analysis employee attendance, time sheets, leave utilization at undertaking • Live TV presentation on Effective Interview for an Interviewee https://youtu.be/rZMHVpo7SEE Employee Relations Officer | Ikeja Electric SEPT 1, 2016 – OCT 31, 2018 Key Responsibilities: • Standards of record management and ensure proper adherence to record keeping regulations and policies. • Implement records keeping strategies to enhance the ease of record keeping, ensure compliance with ISO • Maintain employee records, mange new hire confirmation process and ensure timely delivery of new hire review forms and confirmation letters. Key Achievements: • Rearranged the employee hard copy files, the records room. • Migrated 2,895 employee records from hard copy files to e-copy saved on IE cloud within the period of 4 months. • HR Operations processes – VISA process for 50 employees, NYSC and IT process. • Affected redeployment and reassignment by ensuring letters to employees are done promptly and accurately for the manager's signature. • Responded to employee inquiries via e-mail and phone regarding policies, programs and benefits in a timely and accurate fashion. • Completed the administration and documentation process required when a new employee commences employment according to the recruitment checklist for over 300 new hires. • Coordinated the on-boarding process including an intensive pre-boarding process, new hire orientation, and follow-up related activities for over 500 new hires. Administrative Office Specialist| LoveWorld Publishing Ministry DEC 16, 2015 – AUG 31, 2016 Key Achievements: • Maintained, organized and provided documents, reports and information. • Planned, arranged, managed, facilitated over 10 management meetings and conference calls. • Restructured the electronic and physical files of staff and ensured staff files were accurate and updated. • Coordinate work space, computer, and supplies for new employees with IT department. • Ordered, distributed and maintained office supplies. • Resolve over 80% of administrative glitches by coordinating preparation of reports, analyzing data, finding solutions and respond to emails on behalf of the Administrative Manager. • Provided exceptional support to managers and co-workers, increasing the overall efficiency of the office by 40%. • Assisting the Manager in the day-to-day administration of the office. 2 of 3 | P a g e Administrative Specialist | Relectech Specialist Nigeria Ltd. FEB 1, 2014 – NOV, 31, 2015 Key Achievements: • Collaborated with other departments of the company in order to centralize the database for easy retrieval of information. • Daily record keeping and updating the use of the company’s equipment with the use of the equipment checklist. • Preparing monthly records of the maintenance department on equipment’s. • Ensure availability of work stationeries and placing orders. • Accelerated the appointment system by incorporating an interactive calendar, resulting in hassle-free appointment scheduling. • Screened and responded to over 100 customers emails within 24 hours. • Prepare reports and presentations with statistical data, as assigned. • Assisting the HOD in the day-to-day activities of the company. EDUCATION Masters Industrial & Labor Relations | University of Lagos, Lagos State 2019 – course work completed BA, Business Administration | Babcock University, Ogun State 2009 - 2013 Senior School Certificate (WASSC)| Word of Faith College, Benin City 2001 – 2007 CERTIFICATION • Navigating Your Own Emotions • Developing Emotional Intelligence • Health Safety Environment Training (1 & 2) REFEREES Available on request 3 of 3 | P a g e • Unleashing Personal and Team Creativity • Verifying and Building on Creative Ideas • Leadership, Office Productivity and Personal Skills