Success Mike

Success Mike Abuja, NG |-| - | LinkedIn WORK EXPERIENCE Talent Acquisition/Customer Support Specialist February 2022 - July 2024 Adelphi Medical Staffing Kennesaw, GA  Screened an average of 30 resumes per week to identify qualified candidates for open positions.  Conducted an average of 350 phone, email, and sms screens per week to assess candidate qualifications.  Managed a portfolio of 600+ active candidates using Zoho and provided regular updates on recruiting progress.  Successfully negotiated salaries for new hires, resulting in 10% cost savings for the company.  Scheduled 100+ interviews and client meetings using cloud-based software such as Zoom and Google Calendar,  Develop sourcing plans with deliverable, timelines and tracking progress with identifiable or quantifiable metrics using Applicant Tracking Systems.  Offering job positions and facilitating the credentialing process for hired candidates. Executive Assistant December 2018 - September 2021 Chinny’s Success Unlimited Abuja, NG  Received and responded to an average of 20 emails per day, ensuring all inquiries were addressed in a timely manner.  Managed the schedules of 5 executives, including handling all travel arrangements and itineraries.  Took minutes in 50+ meetings, ensuring the accuracy of key points for follow-up actions.  Drafted, proofread and edited 1000+ emails and memos, contributing to clear communication among executives.  Filed and organized 500+ documents, streamlining efficiency for document retrieval by 35%. Administrative Assistant Dec 2019 – Jan 2020 Baiden and Associates/Fresh and Clean LLC Silver Spring, MD  Maintained accurate employee records by updating and entering new hire information into the payroll system.  Creating of payrolls and ensuring that the staff are paid as and when due.  Scheduling and executing interviews primarily via cloud management software like zoom.  Authored 50+ creative briefs that were used to guide internal projects/assignments, resulting in a 90% reduction in scope creep.  Monitored and updated tasks in 3 project management systems, ensuring that all deadlines were met with a 88% success rate.  Managed the schedules of 5 executives, reducing meeting conflicts by 55%. Front Desk Officer January 2018 - December 2018 All Progressives Congress Abuja, NG  Assisted over 100 visitors daily by promptly answering questions, providing solutions and ensuring outstanding customer service, resulting in a 95% satisfaction rate.  Maintained accurate records of all incoming and outgoing visitors by utilizing a digital database system, reducing data entry errors by 30%. Collaborated with the management team to develop standardized procedures for visitor reception and complaint resolution, leading to a 20% increase in efficiency. Mana Public Relations Officer July 2015 - July 2016 National Union of Accounting Students (Godfrey Okoye Chapter) Enugu, NG  Developed and implemented successful public relations campaigns that increased brand awareness by 25%.  Prepared press releases, keynote speeches and promotional material for major conferences which led to a 60% increase in attendance. EDUCATION BS in Accounting Graduation Date: July 2017 Godfrey Okoye University Certifications: Cybersecurity Certification TECHNNOLOGY STACK AND INTERESTS Stack: Microsoft Office Suite/Office Space | Slack | Asana | Zendesk | Bitrix24 | ATS handling (Zoho recruit) | Dropbox | Calendly | Hootsuite | LastPass | Amazon | Monday | LinkedIn Sales Navigator | Hubspot | Trello | Notion | Zapier | Clay | Canva Interests: Recruiting, Virtual Assitance, Customer Service Administration, Consulting, Technology, Music and Movies