Success A. George

Success A. George

$10/hr
Virtual Assistant | Customer Support
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Uyo, Akwa Ibom, Nigeria
Experience:
3 years
Success George-Lagos, Nigeria |https://www.linkedin.com/in/success-george/ SUMMARY ● Energetic self-starter with experience in Customer Relationship Management and Administrative Support. ● Excels in providing exceptional service to clients; especially skilled in CRM tools and managing client communications. ● Holds a Bachelor's degree in Electrical/Electronics Engineering with a strong foundation in tech and systems support. EDUCATION University of Uyo – Uyo, Nigeria June 2015 - November 2021 Bachelor of Science in Electrical/Electronics Engineering WORK EXPERIENCE CRM Consultant August 2024 - March 2025 Abiding Artistry Spa - Dallas, TX ● Implemented and customized CRM tools to help streamline client bookings, follow-ups, and retention strategies. ● Developed automated systems for customer engagement and monthly performance reports. ● Trained business owners and staff on CRM software usage and client communication workflows. Virtual Assistant January 2024 - September 2024 Monami Photos - Uyo, Nigeria ● Managed social media communications and handled appointment scheduling for photography sessions. ● Assisted in editing promotional content and organizing digital files for smoother client experiences. ● Provided customer support through email and chat channels. Cybersecurity & System Administration Intern March 2024 - August 2024 Start Innovation Hub - Uyo, Nigeria ● Supported the setup and maintenance of secure network systems. ● Assisted in routine system checks and user support for tech-related concerns. VOLUNTEER ACTIVITIES Digital Solutions Advocate Freelance Projects ● Provide pro bono CRM setup and digital strategy advice to small businesses aiming to grow online. ● Support career starters in building online portfolios and optimizing LinkedIn profiles. SKILLS CRM Tools ( Go High Level, Monday.com) | Microsoft Office Suite | Social Media Management Email & Calendar Management | Tech Support | Project Coordination INTERESTS Tech for Small Business Growth | Virtual Assistance | Client Engagement Tools
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