Subrahmanyam

Subrahmanyam

$20/hr
client management, customer support, technical support, digital marketing and ecommerce
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
40 years old
Location:
Hyderabad, Telangana, India
Experience:
12 years
 RESUME V.SUBRAHMANYESWARA RAO LOCATION: Begumpet, Hyderabad, INDIA MOB: - E.MAIL: - SUMMARY Dynamic energetic creative digital marketing strategist, a brand developer with expertise, knowledge, and leadership in product development/lifecycle from conception to end user, that supports multi-marketing campaigns/projects in a wide variety of capacities.  KEY SKILLS KEY INDUSTRIES Brand/Product marketing IT/Software/ecommerce Lead Generation Tourism/Hospitality Sales/Sale Conversion BPO/Tech Support Client Acquisition Market Research Client management Real Estate/Interior Design/Building Material Supply/Architecture Target oriented Food/Restaurant/Hotel After sales support Insurance BRIEF ON WORK EXPERIENCE Company : eLogic Tech Solutions India Pvt Ltd Duration : Dec 2015 to Oct 2017 Designation: Senior Executive – Digital Marketing & Sales Activity : Implemented sales and marketing techniques using digital marketing segments like SEO, SMM, Email Marketing, Content Marketing and Hubspot CRM. Involved in B2B Software sales, negotiating and closing the deal. Increased visibility for magento ecommerce service by marketing strategies. Promoted IT services and AUTOCAD, REVIT, BIM services across all digital platforms. Involved in client acquisition and relationship management. Client interaction using call and email. Promote services and products developed by organization. Prepare quotations as per the client requirement and make sure to close the deal. Company : Ramoji Film City (UKML,Tourism and Hospitality Domain) Duration : August 2013 to October 2015 Designation: Executive – Digital Marketing Activity : Implemented SEO, SEM, PPC, SMM, Email Marketing, Content Marketing. Involved in offline marketing activities like attending exhibitions, newspaper and electronic media marketing. Increased online ticketing sales by 30% in 3 months. Involved in print and electronic advertising. Promoted SAHAS Adventure Park located within the premises of ramoji film city and attracted corporate clients using Facebook and twitter paid promotions. Implemented affiliate marketing strategies. Played important role in client support. Implemented hubspot CRM to integrate marketing, sales and customer support. Travel management to the corporate and conference visitors. Company : Amazon India Pvt Ltd Duration : April 2011 to August 2013 Designation: Senior Customer Service Associate Activity : Provided technical support to kindle users by voice, email and chat. Brought new sellers to the platform and assisted them in increasing the sales. Explained the benefits of listing the products and promoting them using paid advertising. Handled the team of 9 and allocated new goals which got achieved in specified time limit Company : DMV GlobalData Duration : July 2009 to October 2010 Designation: Client Admin Executive Activity : Involed in selling eTrack Software services to clients based out in US,UK and Asia. Offered after sales support using voice and email. Conducted Client Satisfaction Surveys, consolidating client’s feedback, discussed with the respective R&A teams and incorporate any new changes on the website. Done renewels of client memberships, registrations or extension of the usage of the eTrack software and reports provided by the company. Company : WIPRO Duration : December 2007 to June 2009 Client : Dell Designation: Associate Activity : Support on the first line of help desk to the internal/external customers assisting users with hardware and software challenges via phone and email. Evaluate and coordinate IT Service desk including servers support, backups, networking, desktop/laptop. Provided support to US and UK clients. Cross selling the valuse added services and handle upgrade plans. FREELANCE CONSULTING SINCE OCT 2017 Desinerz Lounge : Interior designing firm (www.desinerzlounge.com). Helped them build rich website using bootstrap. Promoted the brand across all social media platforms. Increased the visibility of the brand on Google and yahoo search engines. Written influential content for the website. Created landing pages for email marketing, developed brochures, business cards, logo design and letter heads. Marketing its services to retail, real estate and hospitality segments to increase revenue. Wonderla : Amusement theme park (www.wonderla.com). Ran three month facebook, instagram campaigns and increased fanbase which inturn increased online ticketing sales, website traffic and page rank. Initiated email marketing campaign to increase corporate sales. Involved in closing the deals from hospitality, IT and Pharma companies. Oberoi Realty : Real estate developer (www.oberoirealty.com). SMS marketing activitiy has been initiated targeting high networth individuals. Recorded the inquiries and personally visited the customer to explain the property details and closed the deal. Apollo Munich Health Insurance : 50 leads on average per month generated using facebook marketing. Explained the benefits of health insurance and made the client to sign up. Designed the content and promoted on offline marketing segments like practo and nightingales. Implemented affiliated marketing to increase maximum app downloads from android play store. Laalsa : Provided a business of 40 Lacs in six months by identifying and adding more than 150 restaurants and hotels in hyderabad and bengaluru to the Laalsa network. Promoted the brand using offline (Newspaper) and Online (Facebook). Explained the benefits of sign up and process of revenue generation to restaurant owners. Visaka Industries : The company is into construction and building material supply. Provided digital marketing strategy to improve brand presence online using YouTube ads, Google ads, social media marketing. Generated leads via fb marketing and converted them into successful sales. LANGUAGES KNOWN: Telugu, Hindi, English HIGHEST EDUCATION QUALIFICATION: Bachelor of Technology in Computer Science (JNTU, Hyderabad) from the class of-
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