Subhashini G

 Subhashini Garnepudi Email id: -Consultant – QA/TestingMobile:- Consultant – Testing 10+ years of progressive experience in BPM (Business Process Management). Expertise in Human Capital Management Business Processes. Skilled and significant Quality Analyst with a demonstrated success in quality management, process improvement, business analysis/evaluation, troubleshooting and problem solving. Track record of achievement in managing complex projects. Good understanding of project life cycle under Agile Methodology. PROFESSIONAL SYNOPSIS Process Owner for pilot processing the Savvion BPM in ADP India for UK clients Process Owner for Project planning module and effort estimations. Responsible for setting up the QA team for BPM practice in ADP. Maintaining a team of QA engineers with respect to effort estimation and workload management Business Modeling (Feasibility, Design, Develop, Test and Deploy). Worked with partners spanning across Europe, America and Australia Good hands-on experience in collating and analyzing the test data Well experienced in BPM Specific testing methodologies – Savvion, iBM BPM, SharePoint Provide technical support on BPM for partners during Functional Testing Phase Ownership of FIT environment internally and externally. Preparing test procedures and executing them after studying and understanding the requirement specifications, source codes, user manuals and maintaining programming standards. Worked in Agile projects using agile management tools as Rally. Worked on the integration of UFT with ALM. Possess knowledge on Reporting (graphs and excel reports) of ALM and efficient in managing the Site Administrator tasks. Testing process flows on various environments [DIT (Development interface testing) FIT (Functional Interface Testing), iAT/Staging (Interface Acceptance Testing] and then releasing on production Good knowledge on Agile methodology, assumed the roles of Product owner, SCRUM master Good know how on packing and deployment procedures Stake holder management during the functional testing phase Staging and Production deployment/transport ownership 2006 – Till Date:  ADP PVT LTD Project Engagements: Project 1 Name BPM – Business Process Modelling [Savvion, iBM BPM] 22 Applications tested [UK, France, Australia] Client ADP Role Consultant – Testing Environment Windows 7, Web Technologies/Tools iBM BPM, Savvion BPM, UFT, HP ALM, Rally Project Description: ADP provides comprehensive payroll services and human resources management solutions for businesses of all sizes across many countries in the world. This project deals with the migration of workflows from Savvion BPM to iBM BPM tool. Roles & Responsibilities: Process owner for the conversion of workflows from Savvion to iBM. Worked with vendors (Cognizant Technology Services) developing workflows, coordinated with them to share knowledge taking the role of Business Analyst. Creation of Test Cases, documentation, plans and test data Integration Testing done with Payroll Product, Web Service testing using Soap UI and Database verification using SQL Developer. Represent self as the Key responsible person from the QA team in the Daily Defect Triage Calls while discussing the defects with stakeholders and explaining them the criticality so that they revert back with the solution and an in-depth analysis step wise on how the defect can reproduce. Performed Script Execution and raised the Defects in ALM and Rally for higher audience. Project Engagements: Project 2 Role: Consultant – Testing Name BPM – Business Process Modelling [iBM BPM] GPP [Global Payroll Processing] Application France Applications [4 Applications] Client ADP Role Consultant – Testing Environment Windows 7, Web Technologies/Tools iBM BPM, UFT, HP ALM, Rally Project Description: ADP provides comprehensive payroll services and human resources management solutions for businesses of all sizes across many countries in the world. This project deals with the development and testing of business workflows for client on boarding process. Roles & Responsibilities: Global Application was developed for Payroll which was tested Pilot testing done for Netherlands Web application is developed using IBM BPM tool. Test Plans and cases created for testing the GPP workflow which includes, test coverage for non NL clients also. Involved in development of Hybrid framework implementing data driven and keyword driven aspects using the JDBC API to increase the performance of scripts. Performed Script Execution and raised the Defects in ALM and Rally for higher audience. Project Engagements: Project 3 Role: Developer Name BPM – Business Process Modelling [Savvion BPM] UK Implementation, UK Services [16 applications] Client ADP Role Developer Environment Windows 7, Web Technologies/Tools Savvion BPM, UFT, HP ALM, Rally Project Description: Implementation of BPMS for ADP UK. Goal is to roll out BPM for ADP Payroll and HR products implementation and service delivery parts of the organization. Roles & Responsibilities: Process Owner for pilot processing the Savvion BPM in ADP India for UK clients Undergone Training for Savvion BPM and started the process of BPM Implementation in ADP India Requirements Analysis: I was the single point of contact for the Business area. As a part of analysis studied the as-is process and suggested the to be process. Owned the documentation process for technical and functional specifications. Owned the development and testing of the applications. To perform the Analysis used Kaizen workshops methodology to achieve process optimization. Identified bottle necks, re-works, possibility of automations. Handled end to end projects of BPM from modeling, development, testing and deployment Hands on experience in test case plans and designs, reviews. Highlights: Received ISQUARE Award, which was recognized as the best idea in the category of “Game Changer” in the whole organization (ADP). The idea was implemented in the team which added revenue to the organization. Recognized for implementing process improvement through Access Database which helped in generating revenue to the organization. Successful Implementation of Savvion BPMS tool in Payroll & HR Implementation Process. Received excellent feedback and appreciation from UK counterpart. Key Strength Areas BPM ◘ QA ◘ Analytical skills ◘ Client Support ◘ Technical Support ◘ Strategic Management & Leadership ◘ Performance & Quality Standards ◘ Team Management & Training ◘ Process Optimization ◘ Client Relationship Management Senior Customer Service Associate, Sabeena Airlines, WNS Global Services PVT Ltd., Pune July 2002 – Sept 2005 PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS Worked for Inward-billing, where other airlines would debit our airlines. We check the airline tickets billed by other airlines and reject the ticket with proper justification, if billing is incorrect. Responsibilities: Played a major role in rectifying errors in the system where documents were accepted without any validation. Extended support by working double shifts as per business requirements. Worked as acting Team leader in the absence of team leader, and proper allocation was done. Given an opportunity to train the newly joined associates number of times on the product and processes. Extended support to the associates in resolving their queries. Ensure proper quality checks are done before documentations are sent to the clients. Achievement: Awarded the Best performer at various occasions. Received Quality award for the month of Nov’09. Stood 2nd in Fare Recognition and Proration training by scoring 96 % ACADEMIC AND PROFESSIONAL CREDENTIALS Bachelor of Computer Science--> D.Y. Patil College, Pune University, 2001 Trainings/ Certifications: IPP [The Institute of Payroll Professionals] Certified (University of Worcester) Six Sigma-Certified. Savvion training completed from Mumbai. Certified in software testing from Pune. Technical Skill sets: Languages: VB Script, basic Java RDBMS: MS Access, Oracle 8i, PL/SQL Tools- Savvion BPM, iBM BPM, Soap UI Date of Birth:9th Aug 1980 Languages Known:English, Hindi, Marathi and Telugu US Business Visa Valid for 10 years UK Business Visa Visa expired NationalityIndian