Subhabrata Deb

Subhabrata Deb Project & Program Manager | PMP®, Six Sigma GB | Stakeholder Engagement | Business Operations | Cross-Functional Delivery Phone: - | Email:-LinkedIn: https://www.linkedin.com/in/subhabrata-deb-/ Profile Summary PMP® and Six Sigma Green Belt certified Project & Program Manager with over 15 years of experience leading complex, cross-functional initiatives across IT, Media, FMCG, AI/ML, and SaaS. Skilled in stakeholder engagement, portfolio oversight, and aligning project execution with business strategy. Known for driving end-to-end delivery, optimizing team performance, and ensuring operational excellence through Agile, Lean, and data-informed practices. Proven ability to manage multi-crore budgets, lead global teams, and deliver scalable business outcomes. Professional Experience Managing Partner – Business Restructuring & Crisis Leadership Family-Owned Enterprises: Hotels, Alcohol Distribution, Medicine Wholesale, Leather Export | Shillong, India July 2023 – Present • • • • • • Took over operational and financial control of a multi-vertical family business after the sudden passing of the founder in June 2023. Led strategic exit and restructuring efforts across distressed units, including hospitality, liquor distribution, pharma wholesale, and exports, amid mounting debt and operational breakdown. Navigated Shillong’s complex business environment marked by bureaucracy, middlemen, and informal contracting; overcame delays tied to government red tape and lack of digital processes. Sold viable business units to family stakeholders and diluted assets to raise capital, successfully clearing long-standing liabilities and protecting family reputation. Handled regulatory negotiations with excise officials, municipal bodies, and trade partners to ensure compliant closures and minimal disruption. Applied real-world crisis leadership, financial prudence, and stakeholder alignment to steer high-pressure divestiture and debt resolution. Senior Consultant – Program Delivery & Internal PMO Fractal.ai | Bengaluru, India October 2021 – July 2024 • • • • • • Delivered 20+ global programs across CPG, Retail, and Cloud/Data verticals for clients including P&G, PepsiCo, AB InBev, Heineken, and Standard Chartered. Operated within the Global Innovation Center, aligning delivery, staffing, and billing across 8 strategic accounts. Partnered with account teams to deploy talent from bench to billable roles, improving utilization and accelerating time-to-bill. Supported MBRs, resource forecasting, and revenue tracking to ensure delivery continuity and workforce planning. Led P&G’s Pan-Europe cloud migration, improving data efficiency by 25% and crossfunctional coordination by 20%. Drove talent operations in early tenure—evaluated 4,000+ profiles across internal staffing and HR hiring to place 200+ resources into billable roles. Owned bench deployment under Ops PMO, reducing idle capacity and time-to-bill. Program Manager – Private Brands Expansion Swiggy | Bengaluru, India January 2019 – July 2021 • • • • • Drove ₹250 Cr annual portfolio growth by scaling Swiggy’s private brands from 22 to 95 outlets in under 24 months. Led cross-functional execution across real estate, supply chain, infrastructure, sales, production, legal, and finance. Directed location strategy and project timelines, accelerating market penetration through targeted site selection. Reduced inventory waste and churn by 8% through microservices-based operational systems. Trained 800+ frontline staff to ensure consistency, compliance, and operational efficiency across new outlets. Senior Customer Success Manager – Enterprise Clients Knolskape | Bengaluru, India September 2017 – October 2018 • Managed ₹30 Cr in revenue across enterprise accounts in aviation, BFSI, and leisure, driving client success and adoption of digital learning programs. • • • • Delivered 25+ client projects, improving delivery timelines by 22% and reducing operational costs by 18%. Led onboarding and implementation across 6 cities and 5 industries, enabling upskilling for 18,000+ employees. Improved retention and account growth by reducing churn by 12% and increasing NPS by 22% through proactive success planning. Conducted 40+ CXO-level demos and reviews, enhancing client engagement and expanding strategic relationships. Resource Manager – Program Support & Client Engagement Skillmine Technology Consulting | Bengaluru, India July 2016 – August 2017 • • • • • Supported program delivery for key clients including ICICI, Intuit, and Sony by driving resource allocation, talent operations, and account coordination across 5 assessment centers. Managed senior-level stakeholder relationships with CHROs, CTOs, and Talent Heads to align delivery with evolving business needs. Improved engagement by 25% and productivity by 30% through HRMS rollout, 360° feedback, and structured appraisal systems; enhanced leadership effectiveness by 15%. Contributed to 20% revenue growth and 25% client retention through effective workforce deployment and operational support. Spearheaded company setup and compliance processes, launched the first PMS, and delivered 6 offsite programs—reducing attrition by 15%. Project Manager – Media Delivery & Client Operations Deluxe Media Inc. | Bengaluru, India February 2012 – October 2015 • • • • • • Managed post-production delivery for Sony, Paramount, Disney, and other major studios, overseeing motion picture and home entertainment projects across formats. Delivered 98% on-time completion across 10+ cross-functional teams by implementing detailed project planning and milestone tracking. Digitized Sony’s entire content library, improving asset accessibility and long-term archival workflows. Achieved 95% CSAT through consistent client communication and proactive issue resolution. Reduced turnaround time by 20% through process streamlining and quality assurance interventions. Handled budgets up to ₹10 Cr with full compliance and zero overruns. • Earned three promotions in three years for driving delivery excellence and stakeholder satisfaction. Skills • • • • • • • Project Lifecycle Management | Program Delivery | PMO Governance Stakeholder Management | Client Relationship Management | Executive Communication Scope, Risk & Change Management | Budgeting & Forecasting | SLA/KPI Tracking Resource Planning & Talent Deployment | Cross-functional Team Leadership Agile, Scrum, Kanban, Waterfall | SDLC | DevOps Collaboration Lean & Six Sigma Principles | Business Process Optimization Tools: Jira, Confluence, MS Project, Excel, Power BI, Trello, ServiceNow Certifications • • PMP® – Project Management Professional, PMI Six Sigma Green Belt Education Bachelor of Business Management (BBM) 2005 – 2008 | Graduated with First Class | CGPA: 4.2