Stephen is a certified IT consultant with proficiency in hardware and software implementations and upgrades. He has good experience with network configurations, troubleshooting and diagnostics, as well as help desk support and end user training. He has also spent a large portion of his career as a part of team in large scale environments working on these technologies. He has experience in working in ServiceNow environments, from testing all the way through managing change environments. He has long-term experience working in a highly regulated environment, specifically SOX, PCI, and HIPAA compliant environments. He has excellent communication and interpersonal skills and is local to WI.