Steve Leon

Steven Leon Queens, NY-- PROFESSIONAL SUMMARY Experienced in comprehensive testing across diverse platforms, including Mac, PC, IOS, Android, and various mobile devices. Proven ability to conduct meticulous quality assurance assessments, troubleshoot software issues, and ensure seamless functionality. Proficient in employing a range of testing methodologies and tools to deliver top-notch results. Collaborative team player adept at communicating effectively and dedicated to achieving excellence in software quality assurance across multiple platforms. SKILLS • • • • • Test Planning Test Case Development Bug Tracking (JIRA) Mentoring and Training No Code Automation (KATALON EXTENSION) • Quality Processes • Collaboration and Communication • Functional Testing Competency • • • • • • • • Documentation Requirements Analysis Software Development Lifecycle (SDLC) User Acceptance Testing (UAT) Cross-Browser Testing (BROWSERSTACK) Regression Testing Competency Defect Tracking and Reporting Cross-Functional Team Collaboration WORK HISTORY REMOTE QUALITY ASSURANCE ANALYST II | 10/2016 to 11/2023 Vox Media Inc - New York, NY • QA Lead embed, leading two teams for all manual testing efforts, meeting with all stakeholders, reviewing development plans, creating 250+ test plans and matrices, establishing deadlines, confirming project priority, producing Jira tickets for tracking, and utilizing the necessary testing tools for efficiency. • Provided regular updates or end-of-day reports to team leadership on velocity, bugs logged, and various testing environment issues while taking on projects independently. • Supported the company in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork. • Participated in requirements and use case reviews. • Monitored the resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective. • Adhered to standardized software quality assurance best practices, policies, and processes. • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints. • Reported progress, test metrics, and results to project stakeholders. • Designed, documented, and executed test scenarios to identify software bugs. • Created and gained project approval on project test plans. • Installed and configured hardware, computer systems, and applications. QUALITY ASSURANCE COORDINATOR | 03/2016 to 05/2016 AdvisorConnect - Brooklyn, NY • Logged 300+ bugs in bug management software Trello, providing transparency to decision-makers and constructive feedback. • Investigated recurring customer complaints, determined the source of issues, and recommended solutions. • Designed a 250+ test case matrix based on PRD approved by all stakeholders. • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies. • Recorded, analyzed, and shared all bug findings with stakeholders. • Conducted testing activities on desktop, mobile, and tablet devices. QUALITY ASSURANCE COORDINATOR | 03/2015 to 02/2016 Thrillist Media Group - New York, NY • Utilized bug management applications Jira and Trello to log 300+ bugs while tracking issues to completion. • Provided weekly updates to leadership on quality metrics regarding consistency issues or production deficiencies. • Implemented processes for an improved work flow within Trello between QA and developers. • Attended daily Scrum meetings to plan daily testing activities, expected deployments, and high-priority updates. • Conducted exploratory and out-of-scope testing to locate potential edge cases within the application. • Utilized Browserstack software for cross-browser testing on various mobile and tablet devices. EDUCATION Adelphi University - Garden City, NY | Bachelor of Arts Liberal Arts And General Studies • Liberal and Fine Arts Per Scholas - The Bronx, NY | Software Testing Certification Software Testing And Quality Assurance • Professional Development: Internship at Yondster Startup participating in research, analysis, and presentation of bug issues within web applications • Relevant Coursework: Exploratory Testing Activities on Web Applications and Bug Tracking Tool Trello