Steve Chrispine Banda

Steve Chrispine Banda

$12/hr
Data Capturer, Customer Care Representative, Administrator, Caregiver, Housekeeping Manager
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Mzuzu, Northern Region, Malawi
Experience:
15 years
CURRICULUM VITAE Steve Chrispine Banda Kaviwale Primary School P.O. Box 816 Mzuzu, Malawi. +265 -, email:-Date of Birth: 14th May 1975 Nationality: Malawian Marital Status:Married Sex: Male Religion: Christian (Assemblies of God Church) Objectives I would like to work in an organisation where there's fair labour practice, so that I can utilize my qualifications in Office Administration, Information Communication Technology (ICT), Book keeping to Trial Balance and A+ PC Technician, Theological Studies. I have got wonderful references from my former employers. Skills * Microsoft Packages e.g. Word, Publisher, Access, Excel and PowerPoint * Internet and email * Typing (more than 50 words per minute) * Web and logo designing - on webs and word press. * Documents preparation, printing and accurate data capturing skills * I have good telephone etiquettes and manners * I am fluent in English, Chichewa and Tonga Strengths Education Background * I have communication skills in both written and oral * I am a go - getter, self starter, team player * I do work under pressure with minimum supervision * I believe in transparency, humility, teamwork and that good communication is the best trait for any organisation in harmonizing the workers and to maximize human resource output. 1. PC Training & Business College (now known as Richfield Graduate Campus, Cape Town, South Africa. a. 2001 - 2003 Diploma/National Certificate in (ICT) in Data Communication, networking, business communication, troubleshooting, visual basic, Access, Micro computer operating system, computer assembling and testing components, numeric skills, Microsoft intermediate to advance. 2. IT Business Campus (Claremont, Cape Town, South Africa) a. 2003 - 2004 Certificate in A+ PC Technician - A+ & N+, Configuration of Hardware and software installation, Advanced Troubleshooting and computer problem analytical 3. Rose Bank College (Cape Town Campus, Cape Town CBD, South Africa) a. 2007 Diploma in Office Administration - Effective communication and Office practice, Basic principles of communication, Interpersonal relationships and social interaction, Organisation communication, Concise business communication media reports. 4. Damelin College (Mowbray Campus, Cape Town, South Africa) a. 2008 Certificate in Bookkeeping - Bookkeeping - Trial Balance 1. 2009 - Pastel Partner 2009 - Cape Town Additional training 2. 2009 - Call Centre Agent - Cape Town 3. 2023 – Elderly Care giver course with Cruiseline, Malawi. 4. 2024 – Community Development with Shape Research & Skills Consultancy 1. Work Experience Enumerator/Data Entry Clerk at National Statistical Office in collaboration with (World Health Organization) 2023. Cholera household mapping using GPS, collecting data using Digital Data Gathering Device. 2. Data Capturer at University and Allied Workers Union (UAWU) Cape Town, General Secretary – ‘Mzomhle Bixa - +27 - Supervisor – Clyde Fredricks - +27 - May 2021 – September 2021 • • • • • • 1. Duties Capturing and managing data, sending correspondence to employers Liaising with recruiters and shop stewards to make sure that they bring in accurate details. Drafting Membership tally reports for the General Secretary’s perusal Separates information into different sections to categorise them. Responsible for storing and filing completed information and maintain records work tasks and completed documents. Perform many different administrative tasks such as word processing, filing out paperwork, and maintaining records and files. 3. Administrative Assistant at Billmed CC, Milnerton, Cape Town, South Africa. (Vicki Cordier - +27 -; +27 - – a. May 14, 2015 - December 22, 2018 • • • • 1. Duties Answering inbound and outbound calls Data capturing and filing Getting medical codes from hospital for billing & credit control purposes. Billing patients accounts • • • Phoning medical aid schemes for Prescribed Minimum Benefits (PMB) Getting Workman's Compensation (WCA) documents from Hospital and Dr Practice rooms. Submitting claims to medical aid schemes for payment 4. Customer Care Consultant at Hotel Express (Pty) Ltd/Hotel Stay Claremont, Cape Town, South Africa - Vasco Leite +27 - a. January 2014 - March 2015 • • • • • • • • • 1. Duties Answering inbound calls and make outbound calls to clients Sending emails, giving information and resolving daily queries Send LOA (letter of authorization) to airport lounges for clients Reordering of membership cards Assisting clients with online problem, bookings Liaising with Head Office and branch Managers Arranging card orders for Hotel Express International and Hotel Stay Log and close queries on File Maker System Explaining all membership cards benefits to clients if applicable. 5. Office Administrator/Supervisor at Recycle 1st - Epping Industry, Cape Town South Africa - Anthea (+27 - a. July 2013 - December 2013 1. 1. Duties • • • • • • • • • • Data capturing and preparing attendance register Calculating time sheets Managing cleaning duties Quality checking of recycling Preparing driving schedules Calling buyers and supervising staff Recording cash flow in petty cash book, stock taking of recycling. Managing the weighing of recycling. Managing collection of recycling, giving daily instructions to Drivers Managing tea, lunch breaks and managing of casual staff. 6. Deckman / Handyman at BR Casting - Cape Town, South Africa Ms Benedicte - (+27) -; +27 - a. September 2012 - June 2013 1. Duties • • • Setting up props, moving furnitures and decorating studios Handyman work, helping where needs a help and cleaning Back up to casting team/camera man. 7. House Manager at Llandadno Holiday Home -Cape Town,South Africa Mr Miller +27 -. a. 1 January 2011 - 18 November 2011 • • • 1. Duties Managing guest house rooms, laundry, lawn Preparing food and wash up dishes after lunch or diner Managing check ins and check outs 8. Administrative Assistant at Gavelkind (Pty) Ltd (Investment Company) PO Box 12435, Millstreet, Cape Town, South Africa Dr Hugo Jankowitz (PhD in Computer Science) a. July 2006 - September 2009 1. Duties and areas of responsibilities Gavelkind (Pty) Ltd is an Administration and Investment company that provided the financial services to its hundred of local and international clients/customers. Had its head office in Luxembourg, Europe. I was responsible for contractors' financial payments/off shore payments I functioned as an Administrative Assistant on all aspects of payments. The areas of my responsibilities were as follows ◦ Processing and generating payments in Siebel in order to pay clients/contractors on a daily basis ◦ Inputting payments into the following bank software; Barclays Bank, Business Master (BMII), Multiline ◦ Managed Luxtrust and international corporate eBanking (IceB) ◦ Loading beneficiaries into all banking softwares including accounting softwares - trustpak and pastel ◦ Sending relevant documents to clients and dealing with payment queries and extracting information from all softwares if there a need of them. ◦ Managing and paying out referral fees to people who referred clients to the company. . Other duties: Assistant Office Manager • Managing day to day office adhoc duties • Buying stationery, postage, staff refreshments, ink cartridges and helping with the entire go - getter role. IT Technician and Accounts Assistant at Corporate Retail that provided technician and financial assistance to all valued retailers (Epping, Cape Town, South Africa - Angie Goff +27 -; +27 - a. January 2006 - June 2006 Duties and areas of responsibilities • I was responsible for Industry's IT Department and worked under supervision of Senior Technician. • I also functioned as an internal consultant and technician • • I responded to queries regarding orders and payments I also helped in invoices, creditors, debtors, ledger journals, Cashbooks and receipts entry into ACCPAC • Dealing with cash flow Hobbies I read with interest magazines, newspapers I am interested in current affairs and history. Watch soccer Referees . . • Dr Duncan Mapeto Banda (Physiotherapist) World Health Organization, Malawi. Cell: +265 -. Mrs Dolla Banda (Director) God’s Favour PVT School, Malawi Cell: - Dr Hugo Jankowitz (PhD in Computer Science) Cape Town, South Africa. Cell: -
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