Steve Blanco

Steven A. Blanco, MS, SPHR, CHC- Heath, Texas 75032 -in/SteveBlancoHR Human Resources Executive HR Strategies that Make Business Vision a Reality; Contribute to 40% YOY Growth + Record-Breaking Success Employee Relations | Learning + Development | Compensation + Benefits | HRIS | Recruiting Trusted HR Advisor: Balance transparency with discretion and deliver HR roadmaps that successfully comply with high-scrutiny audits. Gain Board, Executive and Associate commitment to service, mission and personal accountability. HR Strategist and Tactician: Rare ability and desire to work on both strategic and highly tactical initiatives. Talent Management Expert: Spearhead talent + development programs for >35K associates, and launch engagement surveys greeted with 99% participation, that contribute to a fair culture of satisfied, engaged associates. KEY STRENGTHS Recruiting  Strategic Transformation  Engagement  Orientation/Onboarding  HR Communications  Talent Management  Culture  Organization/Talent Development  HR Audits  Strategic Planning  Employment Law Service  Coaching  Succession Planning  Change Management  Risk Management  Grievance Investigations  Staffing Career Overview small business partnHR | Dallas, TX2017– HR Executive Advisor to Diverse Industry Clients Trusted consultant to several organizations, including Interim COO and CHRO for two organizations Responsible for both strategic and tactical execution. No job too big or too small. Parkland Health + Hospital System | Dallas, TX- Director of Compliance and Ethics Training -) | HR Advisor -) Key contributor to Corporate Integrity Agreement success against many obstacles; led culture transformation and development of an Ethics + Compliance structure featuring performance management, process streamlining + training key to keeping this large public hospital open. Recruited and trained staff to satisfy CIA requirements for 15K clinical, non-clinical employees and non-employed physicians by creating 2- to 10-hour ethics and compliance online training programs that achieved 99.3% on-time completion. Designed processes that reduced FTEs needed to track training completion by over 50%. Ensured accurate, timely reporting to the HHS Office of Inspector General (OIG) using workarounds that overcame Learning Management System (LMS) system challenges. HR Results 123 | Dallas, Denver, Chicago- HR Executive Advisor to Diverse Industry Clients Selected Projects: Built HR infrastructure, from 1st handbook with comp, benefits, policies + procedures, to clinical sales training and a competencies-based performance management framework key to 3X associate + 40% YOY revenue growth for a high-tech spine company. Improved customer conversion rate that increased revenues $250K by leading the redesign (complete with financial controls) of company’s sales training and mobile labs – for a medical device company’s executive leadership team. As Executive Coach, supported nonprofit CEO’s evolution from struggling to top-performer – earning Board Chair recognition. Created and facilitated employment law and leadership training for the largest unified court system in the world. Hospitality—Marriott Corporation and Winegardner & Hammons, Inc. Hotel Group | MI, MO, MN, NJ, IL, TX, MD, NC General Manager – HR + Operations + Director of Sales HR and Operations leadership to hotel management firm clients with union/non-union employees. Led recruiting, compensation, benefits enrollment, payroll, employee relations, talent development, performance management and succession planning. Reversed customer satisfaction scores by 21% and increased profits by $256K for property in decline via a targeted performance management strategy. Directed activities of 75 to 225 exempt, non-exempt and union associates. Full P&L accountability. Achieved Marriott’s highest score possible in Guest Satisfaction and Employee Engagement scores as Restaurant Manager. Susan G. Komen for the Cure | Dallas, TX Global Headquarters Director of Employee Relations + People Development Built an Employee Relations + Performance Development framework from inception to rollout that aligned HR strategy with corporate vision, and connected individual accountability to the big picture. Supported record-breaking $370M annual fundraising. As a trusted HR advisor to the CEO, led culture change + performance management education strategy key to achieving executive goal of employing a passionate, high-performance workforce spanning finance and marketing to corporate communications. Directed multisite HR activities including Employee Relations, Organizational/Team/Individual Development and Training across HQ and 125 global affiliates. Reduced number of EEOC, DOL and state claims to zero. Led the selection and implementation of a peer-to-peer HRIS solution and engaged 99% of the organization in the annual voluntary employee engagement survey via creative incentives, communications and 1:1 dialogue. Increased donor base via a large-scale diversity training initiative, and spearheaded a new hire onboarding plan that drove faster cultural integration. Facilitated a company-wide culture change initiative resulting in increased organizational performance. Carlson Restaurants Worldwide | Dallas, TX Global Headquarters Manager, Organizational Development Newly-created position to remediate significant retention and talent development issues across 35K HQ, U.S. and Mexico store and franchise associates. Developed career mapping tools, management onboarding strategies and a Corporate University. Designed and delivered a formal mentoring and succession planning initiative for high-potential leaders and executives of this company recognized as a “Best Place to Work.” 25% of candidates promoted within 8 months of the initiative. Proactive Training Solutions | USA, UK, Australia HR Consultant Established a boutique consultancy providing expertise in Employment Law, HR Communications, Leadership Coaching and HR Training to diverse industry sectors including manufacturing, retail, financial services, banking, construction, utilities and more. Decreased turnover, increased revenues and profitability via a strategic leadership development initiative rolled out to distribution center and store managers of a 15,000+ employee retail organization with employer-of-choice aspirations. Developed and facilitated nationwide State and Federal employment law management training to drive disruption-free compliance. Provided Six Sigma training to managers of FEMA in the wake of Hurricane Katrina. Professional Development Certifications: Senior Professional in Human Resources (SPHR) Affiliations: Society of Human Resources Management (SHRM) Education Master of Science in Management Science | University of Texas at Dallas B.A. Business | Michigan State University