Stephen Xiann L. Alerosa

STEPHEN XIANN L. ALEROSA-| - | Quezon City, Philippines | www.linkedin.com/in/stephen-xiann-alerosa A quick-learning and adaptable person with a degree of Bachelor of Science in Information Technology passionate about network security, data analytics, and cloud technologies. Skilled in both technical support and digital content creation, with experience in system development, hardware/software troubleshooting, and freelancing. Eager to join a forward-thinking team and contribute through hands-on solutions in a collaborative environment. EDUCATION Technological Institute of the Philippines - Quezon City 2020 - 2021 Bachelor of Science in Information Technology STI College Fairview 2021 - 2025 Bachelor of Science in Information Technology WORK EXPERIENCE IT Intern – CPMSD Department (On-the-Job Training) National Food Authority (NFA) - Central Office | February 2025 - May 2025 Delivered full IT event support including livestream setup, AV configuration, and network wiring. Developed and designed a web-based bidding system with UI/UX layout and functional features. Managed data entry, formatting, and reporting using Google Sheets, Excel, and Looker Studio. Designed and improved an existing document system’s user interface for usability and clarity. Built a time-tracker system to monitor intern performance and generate attendance reports. Handled internal document tracking across departments with accurate filing procedures. Provided hardware/software support, including troubleshooting and installations. Assisted with software installation, configuration, and general user support. Freelance Graphic Designer & Virtual Assistant – Self - Employed (Remote) January 2025 - Present Created visually engaging graphic content including social media carousels, brand content, and promotional materials based on client briefs. Provided virtual assistant support by organizing digital folders, optimizing file structures, and improving workflow accessibility. Managed the scheduling and uploading of content, ensuring timely and error-free distribution across platforms. Worked with multiple clients in various industries to develop consistent brand messaging through digital assets. Collaborated with clients on content strategy and content marketing ideas to enhance online presence. Management Information System (MIS) Assistant STI College Fairview | Sep 2024 - Dec 2024 Assisted in server monitoring, Microsoft 365 account management, and basic security protocol implementation. Performed lab maintenance, updated inventories, and ensured all equipment was operational. Created and displayed user guides; provided basic assistance to users when needed. Installed and maintained RJ45/UTP network cables; resolved connectivity issues. Diagnosed, repaired, and reformatted computers and peripherals. Monitored and troubleshot CCTV systems. SKILLS TECHNICAL SKILLS: Networking Fundamentals, Hardware Troubleshooting, Database Management Basic SQL, Data Entry (110 WPM), Programming (Beginner) Microsoft Office Suite CREATIVE & TOOLS: Graphic Design, Social Media Carousels, Content Marketing ADOBE: Premiere Pro, AfterEffects, Photoshop UI/UX Design, Canva SOFT SKILLS: Adaptability, Team Collaboration, Communication, Time Management CERTIFICATIONS Google Coursera: Security Risk Google Coursera: Foundations of Cybersecurity SAP Business One: Advance Implementation and Support Database Systems - ORACLE Academy Database Foundations - ORACLE Academy TESDA: Developing Designs for User Experience (UX) TESDA: Developing Designs for User Interface (UI) Human Firewall Essentials Google Coursera: Technical Support Fundamentals Google Coursera: Foundations: Data, Data, Everywhere SAP Business One Advance (Implementation & Support) - ACADEMIC AWARDS & ACHIEVEMENTS 2nd in Best Thesis 2024 VPAA Lister 2021