Stephen Thomas Barton

STEPHEN BARTON-- Dayton, Ohio EDUCATION School of Audio & Music Engineering (RECW), Chillicothe, OH – 2002 Associates Degree in Audio Engineering with a concentration in Electronics Maintenance Middletown High School in Middletown, Ohio High School Diploma – 2000 EXPERIENCE Esco Technologies/Tech Connect Cincinnati, Ohio - December 2018 - Jan 2020 Maintaining and monitoring project plans Manage incoming client requests with in required time frames Providing detailed status updates to client in relation to current tasks and dispatches Budget and expenditure organizing Preparing, scheduling, instructing and coordinating the internal and external resources to fulfill customer orders and requests. Implementation of deliverables and milestones, required tasks including approval and review of documentation from external resources. Issued proper payout and billing invoices to be processed in accounting. Directly responsible for monitoring various streams in the project to ensure timeliness Maintained a level of communication quality that exceeded department standards Assisted with managing and mitigating escalations Maintained high productivity, completing tasks, status reports, technical documentation, & closing all work orders in an expedient fashion. Use of Microsoft Office Suite Use of Adobe Suite Star Dance Alliance Xenia, Ohio, October 2017- December 2018 Logistics Lead Coordination of drivers, vehicles, loads and journeys Developing and confirming schedules Planning for and negotiating technical difficulties Liaising with director and management staff Loading and transfer of materials needed for performances Assembly of show tech and electronics Electrical maintenance and assembly of traveling audio racks At The Square; Middletown, Ohio, June 2016- Oct 2017 Bartender / Bar Management Manage bar area including cocktail design and menu and regulation compliance Offer high quality customer relationships to increase bar value Order and maintained inventory , including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales Produce and balance daily and weekly sales reports to assess and coordinate staff, while subsequently improving organizational profit Insight Global/American Business Technologies, Jan-April 2016 Project Manager/Coordinator Worked directly with clients on their service requests, procuring equipment/materials, and dispatching qualified technicians Involved in project planning and scheduling timelines for various phases in the project Negotiated billing with the technicians Issued proper payout and billing invoices Monitored various streams to ensure that scheduled activities are completed Fedex CPC Dayton, June/2012 - January/2016 Production Operator/Delivery Driver Loaded, tracked, & shipped and received packages from Dayton to Louisville KY, Indianapolis , Miamisburg & Troy Processed and produced print/copy/finish orders Operated binding and other auxiliary equipment Performed all phases of equipment set-up, operation and routine maintenance Maintained equipment and supplies, to include cleaning and repairing Provided customer service with a minimum supervision Executed tasks to produce “Done Right On Time” quality results Assisted supervisors and team members in performing center functions Contingent Network Services, (July/2008 – June/2012) Project Manager & coordinator Heavily involved in project planning and scheduling timelines Procured equipment/materials, and dispatching qualified technicians. Negotiated billing with technicians Issued proper payout and billing invoices to be processed in accounting. Directly responsible for monitoring various streams in the project to ensure timeliness Practiced strong interpersonal communication skills Guitar Center – Dayton Mall, (June/2009 – August/2011) Customer Service Representative / Sales Agent Fulfilled customer demands with outstanding service through broad knowledge of products and audio based services Developed extensive knowledge of audio engineering/pro audio hardware and software Hi-tech and Specialist Certified in Pro Audio Worked alongside team to meet and exceed sales goals Sharpened multitasking skills in the fast-paced and less familiar environments. Interacts comfortably and respectfully with clients of a variety of levels of responsibility Walgreens, (October/2006 – July/2008) Sales Clerk Offered outstanding customer service through register sales Responsible for inventory control Assembled Signage and Displays Daily tasks included; completing paperwork, counting the register and handling of money, and clean-up of store SKILLS Excellent track record with supply chain and operations management. Cross-functional expertise in scheduling, budgets, risk assessment, opportunity & resource allocation. Proven ability to train, evaluate, motivate, and lead Recognized as a creative and effective strategic planner and problem solver Highly capable of analyzing existing systems and processes to devise notable enhancements Professional customer service skills, either verbal or written Highly efficient with MS Office applications (Excel, Word, PowerPoint, and Outlook 2003 beyond) Digital reputations Windows/Mac proficient Exceptional organizational skills Self motivated and easily taught Pro-Tools Logic adobe