stephen smith
qualifications
I am an IT professional with knowledge of Microsoft Office Products, Citrix, as well as open source software such as Linux, and Apple Mac OSX. Additionally I have over 11 years of PC Repairs, Networking, Sales and Customer Service experience.
I am also a professional photographer and photo editor with over four years of experience. Sgsphotos.net.
Experience
May 2012-present Freelance Photographer at sgsphotos.net
Portraiture including location, studio, child, pet and weddings.
Image capture, Exposure and digital processing.
Natural and Artificial Lighting
Photojournalism, macro, fashion, Architecture, advertising/still life.
Stock photograpy contributor (Dreamstime, Fotolia, 500px)
August 2006-June 2012 Integrity Solution Services Inc
Helpdesk Support/System Administration
Creating and maintaining user accounts in Active Directory for Windows Server 2003 and up.
Experienced with structured cabling and cable management.
Experienced with setting up secure wireless networks using WEP, WPA, WPA2, and Mac address.
Experienced with using Avaya Site Administrator for telephony and Avaya Call Management System Supervisor for monitoring user ids and reporting.
Document, track, and monitor trouble tickets to ensure timely cause analysis and corrective action, using ticketing systems such as Zentrack and TrackIT.
Provide day-to-day end user support to routine inquiries and problems with software, hardware, and network operations.
Perform installation, testing, troubleshooting of Windows servers, coupled with routine network monitoring, maintenance and back ups using VERITAS Backup.
Provided support and maintenance to HP 4000 and 4200 printers.
2004 - 2006Ventura Photo & VideoMontego Bay, Jamaica
Education
May 2016 -current Coursera/University of California San Diego
Java Programming: Object-Oriented Design of Data Structures
Jan 2016 – May 2016 Coursera/Duke University
Java Programming Introduction to Software Specialization.
Html, CSS and Javascript
Java programming.
2016 Coursera/University of London, Goldsmiths
Responsive Web Development
Html, CSS and Javascript, Bootstrap, Jquery, Meteor.js
- Caribbean Institute of Technology, Jamaica
CCNA Certification Course.
Semesters 1 & 2 – Networking Basics and Routing- Caribbean Institute of Technology Montego Bay, Jamaica
Cisco IT Essentials 1 & 2 Including:
Computer Hardware Installation, Repair and Troubleshooting,
Software Installation, Upgrading and Troubleshooting.
Networking: IP addressing, Dhcp, Dns, Ftp,
Network Operating Systems: Windows NT, Windows 2000/XP Professional, 2000/2003 Server, Active Directory, Administration of Linux and Apple Macintosh.
2001 International Information Processors I.N.C. Kingston, Jamaica
Business Information Technology (HEART)
Information Technology, Microsoft Word & Excel Mathematics, English, Environmental Studies, Civics
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