STEPHEN
ROACHE
Logistician, Customer
Service and Sales
Summary
A self-driven individual that is goal oriented; one which goes above and
beyond to achieve task, committed and seeks to be a part of change and
the future of an organization.
Experience
Personal Information_____________
Address
2018/05/24
-2018/09/25
Grange Lane
Gregory Park
Portmore S.T Catherine
Phone
-
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COK Sodality Cooperative
Member Service Officer
World Class Customer Service
Proceeds of Crime Act
Anti-Money Laundering and tourism financing acts
Opening customer accounts
Solving customer problems with critical thinking
Sales of products and services
E-Mail-Objective
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To deliver the best results while
working within the stipulated
guidelines by using minimum resources
through innovative and technological
means.
Skills___________________________
Public speaking, planning and
organizing, Critical thinking, problem
Solving, World class Customer service,
sale of Financial Products and services ,
Good Oral and written communication
skills, time management and proficient
at Microsoft office
2016/09
Bank of Nova Scotia Jamaica Limited
-2017/09
Customer Service Representative
• World Class customer service to 15 countries
• Banking Products, Teller operations, Banking law and regulation
• Sale of Financial Products and services
• Credit Insurance
• Time management
• Oral and Written Communication
2016/07
Social Development Commission
-2016/08
Summer Intern
• Planning and organizing
• Sustainable development
• Community outreach
2013/12
National Health Fund
2014/09
Pharmacist Assistant
• Customer service
• Dispensing of medication under ISO standards
• Warehouse and Inventory Management
• Procurement
Civic Leadership
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Head Boy Old Harbour High School 2013)
President Environmental Science Club Old Harbour High School
(2013) Corporal Jamaica Combine cadet Force Old Harbour High
School (2011)
Education
2014/09
-2018/08
Caribbean Maritime University
BSc Logistics and Supply Chain Pending
2014/09
-2016/04
Diploma International Shipping and Logistics Pending
2017/09
Bank Of Nova Scotia Jamaica Limited In House
training
Banking Operation, teller operations financial products and
services world class customer service
2006/09
Old Harbour High School
-2013/06
CSEC -English Language 3, Mathematics 3, Integrated Science 2,
Biology 3, Human and Social Biology 1, Geography 3, Agricultural
Science 2, Social Studies
Cape - Sociology Unit 1 4, Sociology Unit2 3,
Environmental Science Unit 1 3, Environmental Science
Unit 2 2, Caribbean Studies 5
Reference
Objective
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Skills
Shirley-Ann Byfield Senior Manager Bank of Nova Scotia Jamaica
Limited Contact: -
Richard Johnson Manager National Health Fund Cross Roads
Contact: -
