STEPHEN RICHARD POSADAS
LEADERSHIP DEVELOPMENT TRAINER
EMPLOYMENT BACKGROUND
PROFESSIONAL SUMMARY
I am a Leadership Development Trainer
with experience in creating and facilitating
training programs to prepare the next
leaders to climb the ladder of success.
Leadership Development Trainer
Inspiro | Aug 2019 - Present
- Conducts leadership training to high-performing agents and Supervisors
- Creates training programs for clients/stakeholders
- Help organize annual Leadership Summit
Business Development Officer
Carlos Borela Management Corp | May 2018 - Mar 2019
ACHIEVEMENTS
- Was able to create personalized programs
to help employees work through the
pandemic
- Opened the Hap Chan store in VRP
Mandaluyong
- Pioneered the Training and Quality Team
of Lazada PH Inhouse BPO
- Analyzes and tracks daily, weekly and monthly sales of each store
- Conducts quarterly training for employees for personal development
- Handles the processing of business permits
CSat and Compliance Analyst/Trainer
E-Konflux Solutions Inc. Lazada Group | Oct 2016 - May 2018
- Conducts QA/DSat Calibration with Team Leads and Managers
- Conducts new hire process and product training
- Audit Chat and Digital and Order Management cases
Production Assistant
MegaForce | Apr 2011 - Jan 2013
- Plan and organize programs for events
- Prepares stage props for events
- Ensures that presenters/performers know the flow of the program
CORE SKILLS:
- People Leadership
- Leadership Training
- Time Management
- Goal Setting
- Communication Skills
- Coaching
- Customer Service
Trainings attended
Company Policy on Employee Behavior, Discipline and Dismissal
RCBC Plaza, Makati | Dec 5, 2018
Franchise Asia Philippines 2018
SMX Convention Center | Jul 18, 2018 - Jul 20, 2018
The Church of Jesus Christ of Latter-day Saints Full-Time Missionary
Utah Provo Mission
85 North 600 East Provo, Utah, USA 84606 | Apr 2013 - May 2015
CONTACT INFO:
Mobile: (-
Email:-Address: 528 Celeridad Street, Pasay City,
Manila, Philippines 1300
ACADEMIC EDUCATION
BYU-Pathway Worldwide
Marriage and Family Studies, 2018-Present
Adamson University
Bachelor of Arts Major in Mass Communication, 2009 - 2012
