Stephen
Pricer
A B O U T
M E
Resolute management professional
with a proven ability to develop and
implement strategies supporting
business and financial objectives.
S K I L L S
7 / 10
Microsoft Excel, Word, PPT, Outlook
9 / 10
Customer Service
9 / 10
Compliance
10 / 10
Project Management
9 / 10
Communication
E D U C A T I O N
B.S. in Software Dev. and Security
University of Maryland Global Campus-
E X P E R I E N C E
ESL Teacher
Magic Ears/ remote/ 2018-present
Providing English lessons to Chinese clients from various backgrounds of and varied
language competencies focusing on conversational and communication skills
•
Teaching an average of 168 lessons and 572 different students
•
Maintaining a 4.85-5.00 in evaluations
•
Achieving a 70% conversion rate of new customers from his demo classes
United States Army-
Office Manager-Sioux Falls Military Entrance Processing Center, South Dakota
Defined internal medical operating policies/procedures; planned, organized, controlled
and directed a joint staff; orchestrated medical processing for over 13,500 applicants
•
Negotiated, contracted and managed medical services-saved $300K
•
Planned, tracked and documented over 52 categories of annual training
•
Wrote the SOP for pre-employment offices spanning across 5 states
A.A. General Studies
Medical Operations Supervisor
University of Phoenix-
Baumholder Health Clinic, Baumholder Germany
Salesforce ADM 201
Salesforce-2018
Advanced Leadership and Management
U.S. Army-2014
Team Leadership Training
U.S. Army-2010
A respected leader with
established people skills willing
to motivate employees to strive
for excellence awards and able
to build initiative-taking teams
focused on achieving goals.
Supervised daily operations of a Primary Care Health Clinic ensuring adequate staffing
15 medical providers, 5 nurses, and 35 medical technicians for 18,000 patients
•
Received ratings of 97% for two separate Joint Commission inspections
•
Engineered the annual medical training plan-maintained 100% compliance
•
Served as the training, human resource, and ancillary support supervisor
