OKIRIBITI STEPHEN AYOBAMI
Abuja, Nigeria.
Phone: -, +234 706 -
Email:-LinkedIn URL: https://www.linkedin.com/in/stephen-okiribiti-21b60a27/
Profile
Stephen has great mental stamina, evident leadership qualities with strong team work and
adaptability. Stephen is ingenuous and not afraid to adapt to new responsibilities, to excel and
to be of great contribution to the aspirations of your organization.
Work History
Call Center Agent
Apr 2021 – Present
Outsource Global
•
Managed large amounts of inbound and outbound calls in a timely manner
•
Followed call center scripts when handling different topics
•
Took customer calls and provided accurate, satisfactory answers to their queries and
concerns
•
De-escalate situations involving dissatisfied customers, offering patient assistance and
support
Administrative Officer/Assistant Manager
Bouquet of Creativity
August 2019 – March 2021
•
Managed office supplies stock and placed orders
•
Maintained and updated company databases.
•
Applied performance data to evaluate and improve operations, target current business
conditions and forecast needs.
•
Organized a filing system for important and confidential company documents
•
Controlled costs and optimized spending via restructuring of budgets for labor, capital
assets, inventory purchasing, and technology upgrades.
Audit Assistant
Ernst & Young
Aug 2018 – July 2019
•
Performed auditing
working
in
accordance with
Generally Accepted Accounting Principles) to meet rigorous standards
•
Handled accounting and audit work for 5 clients including progress updates to key
stakeholders.
•
Worked audit engagements for a wide variety of industries, including banking sectors, oil
& gas, and manufacturing.
•
Completed audit papers by thoroughly documenting audit tests and findings.
GAAP
•
Managed
time efficiently
engagements simultaneously.
•
Reviewed and assessed accounting systems and controls of the business.
•
Prepared working papers, reports and supporting documentation for audit findings.
•
Identified management control weaknesses and provided value-added suggestions for
remediation.
•
Identified control gaps in processes, procedures and systems through in-depth research
and assessment and suggested methods for improvement.
•
Performed account reconciliations and resolved variances
while working
on
multiple
auditing
Administrative Officer
Fab Educational Services
Nov 2017 - June 2018
•
Oversaw office inventory activities, including ordering and acquisitions, stocking and
shipment receiving.
•
Managed files and records for clients and adhered to safety procedures to prevent
breaches to data and misuse.
•
Prepared daily reports to the chief executive officer, on the activities of the branch.
•
Codified office structures and processes to promote team work and performance.
•
Effectively communicated with different clients through the use of strong listening,
open-ended questioning and appropriate response skills.
Certification & Skills
Microsoft Excel – Advanced
Management Skills – Team Leadership Skills Masterclass
Product Manager – Skills
Agile Project Management; Agile Delivery
Interpersonal Skills: Teamwork, Communication and Leadership
Diploma in supervision
Diploma in Operations Management
EF SET English Certificate 74/100 (C2 Proficient)
Salesforce
JavaScript (beginner)
Excellent American/British accent
EDUCATION
Bachelor of Technology, Microbiology
Ondo State University of Science and Technology, Okitipupa, Ondo State. Second
Class Honors
References
Available on request
2011 – 2016
