Stephen Gachoka

Stephen Kiarie Gachoka Nairobi, Kenya| - |-|Linkedin Agile Product Manager | Project Management | Mobile Banking | SAAS FILED PATENTS • • • Method and apparatus for related user inputs – Link to the Patent Method and apparatus for call forwarding using social network information – Link to the Patent Method and apparatus for distributing content among multiple devices while in an offline mode – Link to the Patent CORE SKILLS ✓ Agile Methodology ✓ Financial Services ✓ Communication Skills ✓ Feature Prioritization ✓ Core Banking ✓ Cross functional Collaboration ✓ Data Analysis ✓ Product Strategy ✓ Design Thinking WORK EXPERIENCE Project Manager at Craft Silicon, (Kenya) Sep 2022 - Present Craft Silicon is a financial solution provider for financial institutions. I lead projects like Agency Banking, Mobile Banking, Virtual Wallet, Credit Scoring and Core Banking System. ● Managed projects across different market regions in Africa (Kenya, Tanzania, Uganda, Ethiopia, Zimbabwe) involving Core Banking Services, alternate channels (Mobile Banking, Internet Banking, Agency Banking) implementations, development, and integrations. ● Led cross-functional teams and ensured project delivery within scope, time, and assigned budget. ● Created necessary documentations like project scope and project plans to ensure that projects are documented and milestones achieved according to the scope and plans ● Partner with Finance, Business, Support, and other internal teams for timely payments and project handover upon go-live. Product Manager at Safaricom, (Kenya) Mar 2018 - Jul 2021 Safaricom is a Telecommunication company in Kenya. I developed education products to help solve youth unemployment & underemployment, access to educational content and increase absorption for primary and secondary school children. • Conceptualized and developed innovative services through comprehensive market research, prioritizing user needs and behaviours. • Collaborated with cross-functional teams to deliver features and experiences, including engineering, research, data scientists, business, communication, legal, strategy, finance, and fellow product managers. • Initiated and led design sprints, conducted user testing, and documented products. Product Manager at Access Mobile Inc, (Kenya) Apr 2016 - Jan 2017 Access Mobile is a Digital Health solution provider for health care facilities in Kenya and Uganda. I successfully designed, developed, launched and managed two mobile health applications – amHealth web app and the Gozee app for the Kenya and Ugandan markets. ● Designed, developed, launched, and managed two mobile health applications technologies, serving over 300 clinics and 40,000 patients. ● Conducted research on health needs and technology uses among the urban youth, leading to improved understanding of user needs and defining problems and opportunities. ● Managed product data analysis and developed test plans to ensure efficient functionality. Product Manager at Telkom Kenya, (Kenya) Mar 2013 - Mar 2016 Telkom Kenya is a telecommunication company in Kenya. I conceptualized and developed innovative products and web services which include: ● Online Airtime Top-up - $4,300 Month on Month at a rate increase of 15% MoM. +250,000 users ● Online phone Bills Payment - $8,600 Month on Month at a rate increase of 13% MoM. ● MyOrange mobile App- Developed and launched the first-ever mobile self-care application in Kenya. +300,000 downloads and over $8,700 in airtime sales Month on Month. ● Increased revenue by enhancing existing products and developing new products aligned with user needs. ● Developed business cases, product launch plans, and managed mobile app development roadmaps. User Experience Designer at Nokia Research Centre (Kenya) Jan 2010 - Mar 2013 Nokia Research Centre is a Mobile device manufactures and services. I successfully designed User Interface for mobile application for both feature phones and tablets. ● Conducted user research, patent filing, and usability testing to improve product efficiency. ● Collaborated with team members to enhance user engagement and design concepts. ● Provided visual and functional product design concepts, including wireframes and mockups. EDUCATION Technical Product Manager, Product Management HQ (ongoing) 2022 LinkedIn Certifications: Agile Product Management; Become a Project Manager; Become a Product Manager; Creating Habit Forming Products 2021 Masters of Business Administration, University of Nairobi (ongoing) 2014 Bachelor of Science in Information Technology, KCA University 2010