Stephanie Pembleton
11800 Dr. Martin Luther King Jr St N #6305 St Petersburg, FL, 33716- | -
Objective
Seeking work in a challenging yet rewarding environment that will allow me to further my knowledge and experience while meeting organizational goals.
Education
Alfred State College (fall 2015), Alfred, NY
B.S. Human Services Management, A.S liberal arts and social sciences
Classes taken including but not limited to: Accounting, Human Resource Management, Principles of Leadership, Management Communications, Grants, Contracts and Organizational Advancements in H.S., Effective Speaking, Research Methods
Inducted into Phi Theta Kappa Honor Society
Inducted into Psi Beta Psychology Honor Society
Commencement speaker for Alfred State College graduation May 2016
Internships/ Volunteer
ACCORD : Domestic Violence Program (BELMONT, NY)
104 hour internship (Direct Care)
Alfred State Office of Student Engagement/Civic Engagement (ALFRED, NY)
401 hour internship (Managerial Experience)
Experience
ASSOCIATE II STONYBROOK SOUTHAMPTON HOSPITAL (SOUTHAMPTON, NY)
January 28, 2018 – September 29, 2018
Welcomes patients and visitors coming in for surgery, labor checks, inductions, and general questions about the hospital. Register patients, print paperwork, labels and wristbands, and take payments. Register patients, obtain documents and consents from ER to go onto the hospital floors. Switchboard operator of the hospital (paging doctors, calling alarm codes overhead and to proper staff). Call center appointment maker, patient pre-registration, obtain copayments, referrals and insurance authorization. Maintain confidentiality and privacy.
RECEPTIONIST BEACH PHYSICAL THERAPY (MANORVILLE, NY)
August 8, 2017 – October 14, 2017
Welcomes patients and visitors by greeting, in person or on the telephone; answering and referring inquiries. Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
CUSTOMER SERVICE REP. MEDICAL SERVICE COMPANY (HORNELL, NY)
July 10, 2017 – July 31, 2017
Responsible for incoming durable medical equipment prescriptions in a radius of over 100 miles. Answer phone calls and assist patients and clinical professionals with their orders. Receive medical information, select the proper ICD-10 coding, check insurance eligibility and coverage, submit prior authorizations forms and necessary documentation from physicians. Set patients up with delivery dates and/or respiratory therapist visits. Personal specialization in CPAPs, APAPs and BiPAPs.
LEAD TEACHER HORNELL CHILDREN’S HOME (HORNELL, NY)
NOVEMBER 1, 2016 – July 1, 2017
Responsible for academic, social-emotional and developmental growth in children ages 1-10. Plans weekly activities using children’s books, art projects, and motor skills. Ensures safety of the children being supervised. Assures compliance to local, state and federal codes and laws. Keep up-to-date records and inform parents of anything important.
MEDICAL RECEPTIONIST VIRDEE MEDICAL GROUP (HORNELL, NY)
AUGUST 10, 2016 – NOVEMBER 1, 2016
Greet and schedule patients, answer patient calls and call patients when needed, take payments, scan, fax, organize and update documents. Maintain confidentiality.
CAREER SUPPORT SPECIALIST ALLEGANY ARC (WELLSVILLE, NY)
MAY 18, 2016 – JULY 22,2016
Provide guidance and support to students with intellectual and developmental disabilities. Create and implement lesson plans for student growth. Implement, evaluate and document goals. Attend college classes with students. Promote inclusion on campus and with the community. Responsible for student oversight at internship sites. Ensure safety, health and wellbeing of students. Transport students to and from the college classrooms.
Skills & Abilities
QPR Gatekeeper Certified – Suicide Prevention Training
Microsoft Office, Word, Excel, and PowerPoint proficient
Ability to plan, organize and prioritize work
Enforces ethics and confidentiality
Charismatic and confident public speaker with great communication skills
Exceptional multitasker
Self-motivated and driven individual
Great active listening and problem-solving skills
Conflict management education through internship
Communication
Commencement Speaker at Alfred State College- Graduation
Article Submission in Tor Echo Spring 2014 (Alfred State College) – Homelessness in Allegany County, How We Can Help.
Poster Presentation and Research Project (with College Professor) Mantenuto, I., Pembleton, S.A., & Bremser, J.A., (2013). Disordered eating and self-awareness suppression. Poster presented at Eastern Psychological Association Meeting. New York, New York March 1-4, 2013.