Stephanie Mendel
16740 Hemingway Drive
Weston, Florida 33326
- stephanie.mendel26@gmail.com
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PERSONAL PROFILE
Experienced customer service representative. Able to work independently and as part of a team, in a
fast-paced environment. Core strengths include dependability, hard working, highly motivated, organized
and detail oriented. Friendly, positive personality.
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WORK
EXPERIENCE
November 2, 2015-Present
Sunshine Health-Centene
Referral specialist. Create authorizations, answer phone calls, specialized with child therapy.
January, 2013-July, 2014
Sal's Italian Ristorante
Hostess, cashier, server.
September, 2010-January, 2011
Roetzel & Andress – Foreclosure Law Firm
Office Services. Duties included making copies, scanning, emailing, filing, mail, etc.
June, 2010 – September, 2010
LiveOps – Call Center
Outbound Sales Representative. Outbound sales calls.
June, 2007 – June, 2010
Allstate Insurance - Roy L Stewart Agency
Licensed Sales Producer. Duties included sales, rewrites and customer service for auto, flood
and homeowners’ policies; remittance reports; cancellation audits; pre-renewal calls; payments;
and general office duties.
SKILLS
Typing - 60 words per minute.
Microsoft Office (including Word), Outlook, Trello, Asana, ebridge, eAgent, ART, Gateway,
Alliance, Impact, and Alstar.
Excellent customer service skills in person and on the phone.
Can handle multiple phone lines.
EDUCATION
Anatomy and Physiology 1 Lecture and Lab; Anatomy and Physiology 2 Lecture and Lab;
Medical Terminology; Health Career Core
Broward College-
REFERENCES
Roberto Mezquia– -
Derby Lopez– -
Sophia Bartoe – -
