Stephanie Mburiche

Hi, I’m Stephanie. I help businesses keep their customers happy, build engaged online communities, and run smooth outreach systems through friendly communication and organized daily support. If your business needs someone who can chat with customers, manage a community, respond to messages, follow up with leads, or keep your operations clear and structured that’s where I come in. I’m calm, patient, and genuinely enjoy talking to people. I’m also tech-savvy and quick to learn any tools you use.

What I Can Help You With:

Customer Support

✓ Chat & Email Support

✓ Inbox Management

✓ Issue Resolution

✓ Customer Follow-up

✓ Client Success Assistance

✓ Onboarding & FAQs

Online Community Management (Discord, Telegram, Facebook, Instagram)

✓ Engaging members

✓ Starting conversations

✓ Responding to messages

✓ Monitoring rules & moderating chats

✓ Keeping communities active

Appointment Setting / Lead Outreach

✓ DM Outreach (Instagram, LinkedIn, TikTok)

✓ Lead Qualification

✓ Booking Calls

✓ Pipeline Updates

✓ CRM Management (Notion, HubSpot, GHL, Airtable)

Why Clients Hire Me:

• Friendly communication style

• Clear, fluent English

• Mature, patient, and calm

• High attention to detail

• Consistent and organized

• Able to handle conversations well

• Quick replies & dependable availability

• Comfortable working with creators, coaches, startups & small businesses.

I’m available for part-time, full-time, ongoing, or project-based work. Let’s make your customers feel supported and your community lively.