I am looking for a home-based job, I have experience in Customer Service (voice/chat/email) for billing, banking, disputes, and appeals, also have experience in technical support and content moderator with an online metaverse and social network based in the U.S. Been in the BPO industry for 4 years. I'm recognized for contributing a record-setting sales figures, I have proven my ability to lead sales teams to achieve thousand-dollar revenue gains. I also have experience in Quality Assurance (QA) for almost one year. I'm ensuring that all policies and procedures written and implemented are in compliance with the company's mission and contractual obligations.
And I believe that delighting the customer and doing the right thing is the best way to deliver good customer satisfaction.