Stephanie Ibarra

STEPHANIE IBARRA Virtual Assistant and Analyst CONTACT- - SKILLS SUMMARY Customer Support Content Scheduling Email Automation Calendar manager Microsoft office Outlook Social media SOFT SKILLS Have attention to details Have a strong work ethic Instill honesty and integrity Time management Good communication and writing skills Ability to solve problems Organized and systematic planning Spanish Native Education Law degree,2016/2020 Mexico city Energetic and proactive virtual assistant with 2 years of experience working in website content management, record-keeping, and event scheduling. RELEVANT EXPERIENCE Control Analyst Liberty Mutual México 2022 Manage the implementation and roll-out of SharePoint as a team collaboration and document management tool. Insure compliance with all legal documentation requirements and applicable company policies including current GAAP. Develop standardized KPI reporting to drive carrier performance, track tonnage volumes, and report on overall operational cost effectiveness. Maintain a SharePoint site for uploading reconciliations and generating management reports regarding submission timeliness. Virtual Assistant European Masters Center | 2021 Inbox management, content scheduling, and Managed appointments and calendar and booked meetings with new and existing clients. Organized and maintained online company files, invoices, and other digital documentation. Corporate Banker BBVA |- Customer support, online forum management, inbox management, Developed and implemented filing and financial records management systems to increase efficiency, accuracy, and security. Oversaw day-to-day financial operations including payment transactions, daily closing, bank account reconciliation, and payroll processing for team of eight. Utilized QuickBooks to ensure accuracy and efficiency. Managed all inventory-related activities including monitoring, ordering, and replenishment.