Stephanie Hipol Signey

Stephanie H. Signey Apt. B Maribeth St. Fil-Homes Subdivision Mabiga Mabalacat, Pampanga 2010 Mobile Nos. : - Email Address:-Skype ID:- WORK HISTORY: MCS Advocates Home-|Based May 2020 up to February 2021 Job Description Update tracker and client data base. Cold call and send SMs blast in Client set market to set up appointments Send start of day and end of day reports via Email Compute for After Repair Value Present and negotiate offer for potential leads Draft and send closing Contracts 1000 Calls A Day Home-based May 1, 2018 up to May 4, 2020 Job Description Update tracker and client data base. Cold call in Client set market to set up appointments Send start of day and end of day reports via Email TASK US PAMPANGA ENTEC Bldg. Teresa Ave. Nepo Complex, Angeles City Pampanga February 06, 2017 up to December 08, 2017 Job Description Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail and chat within the assigned AHT Manage and take ownership of the resolution process for all customer related issues Inform member of current promotions and new or updated products Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather than through live chat. Assist in Order processing and tracking Coordinate with Drivers and Merchants to make sure that orders are fulfilled in a timely manner Saint Anthony College of Technology San Francisco, Mabalacat City Pampanga High School Department July 2016 to February 2017 JOB DESCRIPTION Preparing and delivering ability- and age-appropriate curricula. Demonstrate hands-on activities prior to assignment. Assign homework, including supplemental reading and science projects. Evaluate student performance on tests, reports and lab activities. Collaborate with other teachers, staff, students and parents to support student progress. Staying current on the latest technology and scientific discoveries Coordinating school science fairs Mentoring students and preparing them for science competitions OWEN’S ONLINE Verification Specialist February 10,2016 – April 2016 Business Center 2 Philexcel Manuel Roxas Hwy. Clark Freeport Pampanga Job Description Enters operational data from various sources. Analyzes exception time submittals. Maintains organized computer files for easy identification and retrieval. Ensures data integrity by verifying input and calculations. Research and Skip Tracing STARTEK ANGELES Customer Service Representative JUNE 28,2014 – October 2015 ENTEC Bldg. Teresa Ave. Nepo Complex, Angeles City Pampanga Job Description Prepaid Customer Service Representative Handles Customer account information and changes, account activations, payments ,and billing disputes Guide and walk through customer trouble shooting steps Handle mobile hardware and connection issues. NCO PHILIPPINES CLARK INC Customer Service Representative/ Technical Support Representative April 06, 2009- April 10, 2012 Business Center 4 Philexcel Business Park Manuel Roxas Highway Freeport, Pampanga Job Description Prepaid Customer Service Representative Handles Customer account information and changes, account activations, payments ,and billing disputes. Flexpay Customer Service Representative Handles Account information and changes, billing disputes, rate plan inquiries and Promotions DDC/SP Tech Handles Customer’s Mobile phone’s technical issues, coverage concerns and equipment replacements E-GLOBAL SERVICES Call Center Executive September 2007 – March 2008 BPO-ICC Bldg. Pureza St. Sta. Mesa, Manila Job Description Outbound Sales Hard selling for Car warranty, Vacation Package bookings, Credit Card Activations and Insurance CYBERCITY TELESERVICES Call Center Agent May 2007 – August 2007 Bldg. 2528 Corporate Office, CyberCity IT Park CSEZ, Pampanga Job Description Inbound Sales Process online and over the phone orders for Infomercials, credit card activation EDUCATIONAL ATTAINMENT Primary : Paringao Elementary School Paringao Bauang, La Union SY- Secondary : Union Christian College San Fernando City La Union SY- College : Saint Anthony College of Technology Mabalacat City, Pampanga SY 2012 - 2014 Bachelor of Science in Secondary Education Major in General Science Vocational : Caregiving Course Corazon Ortega Skills Training Center TESDA Compound San Fernando City, La Union March 2006- November 2006 TRAININGS /SEMINARS ATTENDED BASIC LIFE SUPPORT (CPR training for Healthcare providers) COSTCW – San Fernando City, La Union Philippines May 29-30, 2006 FIRST AID TRAINING COSTCW – San Fernando City, La Union Philippines May 31 – June 3, 2006 CALL CENTER AGENT TRAINING (CCAT) PROGRAM Don Mariano Marcos Memorial State University, City of San Fernando, La Union Philippines September 2007- October 2007 GLOBAL CALL CENTER EDUCATION PROGRAM CCIS Educational Foundation, Inc. Global Call Center Education Center Clark Polytechnic Foundation, Inc. Bldg. 1083 Jose Abad Santos Ave., CSEZ Clarkfield Pampanga Philippines 2nd PHILIPPINE CONFERENCE ON RESEARCH IN CSR Thomas Aquinas Research Center Auditorium, University of Sto. Tomas, Manila Philippines 2nd NATIONAL CSR CONGRESS YOUTH LEADERS I Academy Ayala Ayala Makati City Social Media Management Course Coursebelt.net Facebook Ads Course Coursebelt.net PERSONAL INFORMATION Age : 37 years old Sex : Female Citizenship : Filipino Religion : Roman Catholic Status : Single Birth Date : August 24, 1983 Birth Place : Baguio City In Case of Emergency: Contact : Alexis Ephraim Cabaya Their Address : Apt. B Maribeth St. Fil-Homes Subd. Mabiga Mabalacat City, Pampanga CHARACTER REFERENCES Mart Guerrero Supervisor Business Center 4 Philexcel Business Park Manuel Roxas Highway Freeport, Pampanga Ms. Kareen Marzan Supervisor Startek Angeles Angeles City, Pampanga Mrs. Violeta Sibal Saint Anthony College of Technology Mabalacat City, Pampanga