Stephanie Hidalgo

STEPHANIE HIDALGO Customer Service Specialist Virtual Assistant ALL ABOUT ME I'm an experienced virtual assistant and specialize in sales, customer service then SEO tasks. I'm highly proficient with my skills as I strive to be better and grow as much as I can with each opportunity given to me. I prefer to be direct rather than beating around the bush, likewise I believe that integrity is the best foundation for building trust. WORK EXPERIENCE CUSTOMER SERVICE SPECIALIST PHYTAGE LABORATORIES LLC. - Providing efficient customer service through email and phone support - Processing orders and refunds DATA ANALYST FEED.CO - Monitoring local pricing of vegetable within Manila and Benguet - Overseeing transactions are successful until delivery CUSTOMER SERVICE SPECALIST/TRAINER AIRSOFT STATION LLC. SPECIALIZATIONS - Email And Phone Etiquette Word Processing Marketing Telesales and telemarketing Customer Service Scheduling Personal Assistant Social Media Marketing WordPress Research - Email handling and phone support - Processing orders and refunds - Problem-solving - Amazon and eBay listing - Training recruits TELEMARKETING AND TELESALES The Results Companies Inc. Outbound calling for a telecommunications company in the U.S. Workload included email and chat support, along with inbound calling as well. CUSTOMER SERVICE ASSISTANT International Toy World Inc. - Inbound calling, assisting customers and up selling products. - Daily and monthly accounting - Appointment setting and follow-up transactions. PREVIOUS EDUCATION GET IN TOUCH WITH ME Cell: - Email:-Upwork: https://www.upwork.com/freelancers/ ~0128c531b3e88fcec9 Skype: live:.cid.af217caf1fa5c2d1 AMA INSTITUTES, PHILIPPINES Bachelor of Business Administration - Major in Management Info. System 2019 - PRESENT OTHER INTERESTS I am an avid reader, writer, and painter In my spare time, I like to spend my time relaxing with a cup of coffee while reading or painting.