Stephanie De Marchi Pol

Stephanie De Marchi Pol SOCIAL COMMUNICATOR -| (- | Cochabamba, Bolivia | www.linkedin.com/in/stephanie-de-marchi-pol- PROFESSIONAL PROFILE Social Communicator specializing in digital marketing and social analytics, with experience in customer service, sales, and technical consulting. Skilled in creating visual content using InDesign, Canva Pro, and AI tools for multimedia design and editing. Proficient in SEO Analysis, digital marketing strategies, and Excel for detailed reporting and data analysis. Strong in social research and report writing, as well as journalistic content planning. PROFESSIONAL EXPERIENCE FEDERATION OF PRIVATE BUSINESS ENTITIES OF COCHABAMBA Investigative Jounalism Internship Cochabamba, Bolivia May 2024 - August 2024 Researched and analyzed economic backgrounds of over 30 topics impacting local businesses, resulting in the creation of insightful news stories that addressed critical regional economic issues and provided valuable information to readers. Crafted current news stories based on research findings, effectively communicating key economic trends and developments to a wide audience. Planned and managed journalistic content to ensure accurate and timely news coverage, collaborating with team members to deliver high-quality news reports that met editorial standards. CHEQUEA BOLIVIA Fast-Checking News Internship Cochabamba, Bolivia Aug 2021 - Nov 2021 Verified accuracy of over 100 key facts in published information to maintain credibility and ensure high-quality content. Analyzed trending news topics to identify opportunities for content creation and maintain relevance in a fast-paced industry. Authored and edited comprehensive reports on critical issues such as the impact of Covid-19 on youth, garnering positive feedback from readers and stakeholders. HOME EXPRESS Sales Manager Cochabamba, Bolivia May 2019 - Sep 2019 Negotiated and closed sales with a 90% success rate, increasing revenue by 15% and improving customer satisfaction by resolving issues efficiently. Collaborated closely with the Samsung team to sell high-ticket items, resulting in a 20% increase in sales for the company. Utilized social media platforms like Whatsapp, Facebook, and Instagram to provide timely customer support, resulting in a 95% query resolution rate and improved brand reputation. SKILLS & INTERESTS Skills: Canva Pro, AI tools for photo and video editing | Facebook Ads Manager, Google Analytics, Meta Business Suite, Facebook Reporting, Social Media Marketing | Microsoft Office (Word, PowerPoint, Excel | Campaign design and management Interests: Creative and investigative writing, developing impactful stories and reports, digital marketing innovation, AI applications in content creation, social media education and community support, working in an NGO to promote social causes, emerging trends in technology and data analysis, human rights awareness campaigns EDUCATION Bolivian Catholic University “San Pablo” Bachelor of Social Communications Cochabamba, Bolivia Jan 2017 - Feb 2023 Bolivian Private University Diploma in Digital Marketing Cochabamba, Bolivia July 2023 - Aug 2023 CERTIFICATES Digital Marketing Associate: Issued by: Meta Career Essentials in Generative AI: Issued by: Microsoft & LinkedIn LANGUAGES Spanish (NATIVE) - English (ADVANCED C1) Date of certification: Nov. 2024 - Until Nov 2026 Date of certification: Nov. 20