Stephanie Christopher

STEPHANIE CHRISTOPHER MIQUI- SARASOTA AVENUE, #71, TORRE GABRIEL, BELLA VISTA-CELL: - EDUCACION  Pontificia Universidad Católica Madre y Maestra (PUCMM) 2010 – 2015 Bachelor Degree in General Psychology Santo Domingo, Dominican Republic  Loyola High School -) High School Diploma Santo Domingo, Dominican Republic  Georgetown Preparatory School 2007 and 2008 Summer Program North Bethesda, MD JOB EXPERIENCE  Convergys Santo Domingo, República Dominicana Sourcing Specialist Agosto 2017- Presente Lead and execute talent acquisition strategies that are aligned with the company's mission and goals to support the recruitment, selection and hiring. Coordinate all recruiting external and internal sourcing activities and direct the placement of employment advertising while keeping close relation with partners and contractors for these ends. Evaluate market dynamics, recommend appropriate marketing communications initiatives and assist in the development of short-term and long-term Recruiting marketing plans -Developing marketing materials and maintaining our company brand while ensuring effectiveness in the region based on the market -Execute proactive sourcing strategies for high-volume ramps for growth and attrition. -Assist in managing the approved media/advertising plan for Recruiting activities including development, agreements with publications, budget, ad placement strategy and reprints -Develop Recruiting internal and external communications including press releases, publications, ads. -Monitor and evaluate sourcing channels to optimize pipelines while managing costs. -Identify sources of candidates, initiate and maintain relationships with outside sources such as media, employment agencies, universities, media, etc; while increasing publicity with different media. -Develop strategies for external hiring, head hunting and retention. -Direct and design the placement of employment advertising. -Contract permanent and temporary agencies and negotiate fees when needed. -Work with Recruiting Team and Site Managers to overcome recruiting obstacles and provide creative ideas. -Manage applicants’ volume for peek seasons and holiday ramps. -Participate in weekly meetings with site recruiters for status updates. -Develop and manage employment/recruiting budget. -Organize internal and external Job Fairs / Press Conference.  Convergys Santo Domingo, Dominican Republic Senior recruiter Agosto de 2016 - Present Ensure that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible assisting with development of recruiting strategy and working with various clients to assess hiring needs and interview candidates for positions. Essential Functions/Core Responsibilities • Responsible for development, implementation and administration of recruitment programs • Assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders • Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants • Work with hiring manager(s) and appropriate state holders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction • Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates • Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools • Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role Page 3 • Maintain consistent standards for all applicants and ensures compliance with all local rules and regulations related to hiring and recruiting • Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process Convergys.  Brenda Marrero & Asociados Santo Domingo, Dominican Republic HR Sourcing Specialist April 2016 – August 2016 Lead and execute talent acquisition strategies that are aligned with the company's mission and goals to support the recruitment, selection and hiring. Coordinate all recruiting external and internal sourcing activities and direct the placement of employment advertising while keeping close relation with partners and contractors for these ends. Ensure that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible assisting with development of recruiting strategy and working with various clients to assess hiring needs and interview candidates for positions. - Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants and organize Skype and personal interviews. - Elaborate evaluations of the employee already hire for our clients in Santo Domingo. - Visit clients, daily update in each order in our system. -Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role. Also participate in the recruitment of a large telecommunication project and interviews. I was able to work with 20 positions at the same time which increase my level in multitasking and developed my sense of urgency and pro activity . - Visit clients, daily update in each order in our system. Also participate in the recruitment of a large telecommunication project and interviews. I was able to work with 20 positions at the same time which increase my level in multitasking and developed my sense of urgency and pro activity.  Aes Dominicana Santo Domingo, Dominican Republic Executive Assistant November 2015 – April 2016 (Temp Contract) My role was about assist the Communications and Marketing VP of the company principally also directors of 3 different departments with their agenda, meetings, lunch, daily schedule. Besides that, part of my job was channeling the payments of our subcontractor companies and suppliers. Other functions were, write letters when was need it, send them to the right person and department, sent international documents, keep the confidentiality of the VP decisions, assist the president assistant when it was necessary, channel phone calls to the right representative of each department.  Resource Employment Solution (Oasis Human Data Services) Santo Domingo, Dominican Republic Recruiter April 2015 – September 2015 Ensure that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible assisting with development of recruiting strategy and working with various clients to assess hiring needs and interview candidates for positions. • Assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders. • Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants. • Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System • Responsible for developing and applying an in-depth knowledge of the job specifications.  Nuevo Cielo Santo Domingo, Dominican Republic Human Resource intern November 2014 – April 2015 Internship in this company assisting the Human Resources department and the Project coordinator of Coca Cola Cup 2015. Organize, distribute and verify the enrollment of the teams of the country in order to this event be successful. Also, preform task of the human resource department such as search of candidates, evaluation, interviews, verification of references, payments and employee relations.  Teleperformance (Call Center) Santo Domingo, Dominican Republic Agent of customer service June 2014 – August 2014 Customer service representative in charge of handle in inbound phone calls of customer for FEDEX company, helping them with orders, packages, tracking packages. Also management of 1 Source software.  Center of Exportation and Investment of Dominican Republic Santo Domingo, Dominican Republic Customer service Representative December 2012- June 2014 Give service to a government institution as a customer service secretary. Manage of inbound phone calls, guide the customer to the proper department. Supporting other departments as an administrative assistant.  Body Shop Athletic Club Santo Domingo, Dominican Republic Customer Service Representative April 2011- September 2011 Give a high quality service to all the customers of the club, assisting them with the facilities, commodities, and the greatest experience of the club. Also manage of the inbound calls, assist the request of the customers for a better enjoyment. Assist other departments of the club such as accounting, sales and floor guides. SKILLS  Excellent Human Relationships  Time Management  Full Bilingual  Basic French  Proficiency in Microsoft Office Package  Team work Very organized and analytic. Excellent customer service skills Self motivated Strong problem solving abilities ACTIVIDADES  Vice president of students Psychology committee (COEPSI- in Pontificia Universidad Católica Madre y Maestra.  Clinical practices in public hospital has a co-therapist   REFERENCES Up on to request