Stephanie Casiple
HR Senior Analyst (HR Team Lead)
CONTACT
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PROFILE
An experienced HR practitioner; currently working as HR Service
Delivery Analyst in a BPO company. My aim is to give a high quality,
value-adding service to any business I work within. In the work place, I
am professional and highly efficient; I am equally happy working within
a team or independently and have a positive and pragmatic attitude
towards work.
Philippines
PROFESSIONAL EXPERIENCE
LinkedIn Account
EDUCATION
HR Senior Analyst (HR Team Lead)
Accenture Inc. – Philippines
March 2014 – Present
Summary of Actual Duties:
Currently taking Master in
Business Administration,
Completed 39 Units
Rizal Technological University
Bachelor of Science in Business
Administration major in Human
Resource Development
Management,
Central Luzon State University |-
KEY SKILLS
SAP
Employee Central
HR Team Lead
Provide functions related to the administrative support of the day-to-day
human resource operations.
Recruitment
Assist the global recruitment process in hiring new employees for business
support.
Doing the administrative part of recruitment like interview scheduling,
preparing agenda for recruitment meetings and creating terms of business for
the client.
Screening resume
CV formatting
Scheduling interview between candidates and interviewers
Service Now
On-boarding
Employee data Management
Monitoring team's metrics like quality, productivity and efficiency
Training and ensuring that team members are properly trained for their
specific roles
Analysing staffing requirements and ensuring efficient compliance to
production schedules.
Helping the team to understand performance targets and goals
Coordinating job rotation and cross training
Coordinating team performance with clients and manager
Volume/Capacity Management
Organization Data
Management
On-boarding
Creating contract of employment, offer acknowledgement and all related
letters for the new joiner’s on boarding.
Entering employee's data in the system
Assuring that all IT details are in place before the join date.
Employee and Organization Data Management
Performs a wide range of the duties and relative to the maintenance and
processing of personnel records and reports using SAP system and other HR
tools.
Ensures accuracy and integrity with record keeping, file maintenance, data
entry for new and changing personnel information, compile reports and
performs quality check.
Employee and Organization Data Management
Standard Operating Manual creation
Ticket Assigning using ServiceNow Tool
Subject Matter Expert of the team
Trainer of the new members of the team
Report creations for client and management reference regarding team’s
standing