STEPHANIE ANN
PERPUSE
GENERAL VIRTUAL ASSISTANT
PERSONAL PROFILE
I'm a goal driven and passionate virtual assistant with
WORK HISTORY
strong background in administrative, customer service,
Virtual Assistant | Personal Assistant
sales, research, writing, and social media management.
ONEBATCH INC.
APRIL 2019 TO PRESENT
TECHNICAL SKILLS
Administrative - Market and Product Research, Data
Entry, Email and Calendar management, Maintaining
files, Appointment Setting
- Perform Administrative tasks on a daily basis - Maintaining files,
Communicate with overseas suppliers, Send and follow up invoices
with clients, Update product inventories, etc.
- I also do market research and product research, write product
descriptions for various products, and do data analysis.
Proficient user in MS Excel, Google Sheets, MS Office, MS
- Manage company email, put daily agendas or meetings in a
Outlook, MS PowerPoint, MS Word, Google Docs, Google
calendar, create spreadsheets, etc.
Drive, GSuite, Dropbox, Slack, Asana, Trello, Zoho,
Followup.cc
Virtual Assistant | Social Media Manager
Customer Service and Sales (Telemarketing)
GAINLIFTPRO SOCIAL MEDIA AGENCY
Experienced in phone handling (Outbound and Inbound)
SEPTEMBER 2017 TO MARCH 2019
using different CRM software and other tools
- Create and curate content to use for different social media
Social Media Management, E-commerce and Lead
Generation - Content Marketing, Basic photo editing,
Product description, Website management,
Dropshipping
platforms, reply to comments or messages in a daily manner,
scheduling posts, engage with target audience using different
social media strategies
- Send invoices to clients, handle company email and maintain files
Knowledgeable in Hootsuite, Buffer, Woocommerce,
Agiliron, Shopify, Oberlo, Aliexpress, Alibaba, Adobe
Adobe Photoshop, Adobe Indesign, Adobe Illustrator,
Canva, Facebook, Instagram, Pinterest, Linkedin, etc.
CONTACT INFORMATION
Cell:-
Email:-Address: Quezon City, Philippines 1116
Skype: Stef Perpuse
Inbound Sales Associate
THE RESULTS COMPANIES
DECEMBER 2015 TO JULY 2017
- US Telco account
- Handled and took both outbound and inbound calls from
customers that have either new or existing mobile subscription
accounts, Upselling, Assisted customers with their billing accounts
Linkedin: Stephanie Ann Perpuse
Customer Service Representative
TELETECH
OCTOBER 2010 TO NOVEMBER 2015
- US Financial account
- Handled and took inbound calls from existing bank customers assisted them with all their banking needs such as balance inquiry,
account status, routing numbers, transfer funds, online banking,
travel notification, account profile update, loans, mortgages, etc.
HIGHLIGHTED SKILLS
- Highly organized and keen to details
- Excellent English communication skills (verbal & written)
- Able to work with minimal supervision
- Strong Work Ethic
- Multi tasking expert
- Fast learner with a CAN DO attitude
- A teamplayer, doer, and fun to work with
PREVIOUS EDUCATION
Polytechnic University of the Philippines
BS INDUSTRIAL PSYCHOLOGY, 2007
(UNDERGRADUATE)
- Maintained a 3.6 GPA
- Consistent dean's lister
- Features editor of the college newspaper
Mary Immaculate Academy
HIGH SCHOOL DIPLOMA, CLASS OF 2006
- High School Salutatorian
- Staff writer for the high school newspaper - The Academians
- Awarded Journalist of the Year for the school's Journalism Club
MY REFERENCES
Kevin Li, Onebatch Inc--
Peter Raeburn, Gainliftpro Social Media-
Gregorio Padilla, A&S Solutions
Sales Account Manager-
