Stephan Lauhoff

Stephan (Steve) Lauhoff 205 W. Dickson, PO Box 247, Milford, TX 76670 Phone - E-mail: -Achieving Rapid Results With Stable Performance Operations Management● Turnaround Management● Consensus Building Strategic Planning● Revenue Cycle Management● Critical Thinking Conflict Mediation● Staff Development● Facilities Management EducationUniversity of Missouri – Kansas CityB.S., Biology University of Missouri – ColumbiaM.H.A. Work History United States Postal ServiceRural Carrier/Supervisor- Mail delivery and logistics on multiple rural routes. Supervisor for Amazon deliveries and multiple city routes. Workforce planning, shipping logistics, personnel management and record keeping, cash reconciliation, customer service solution provider. 8X ConsultingPrincipal2013-present Independent consultancy focused on providing value based enhancements of management systems though development of team systems, data collection and analysis, and results-driven planning. Jacksonville Children’s & Multispecialty Clinic Interim CEO Jacksonville, NC - Provided interim leadership for a 26-provider multispecialty group with 3 locations, revenues of $14 million and 90 FTE who had been without a CEO for 5 months prior to my arrival. Holston Medical Group COOKingsport, TN - Hired as 4th COO in 8-year period for a cash-strapped 152-provider multispecialty group practice with 11 locations in 2 states; revenues of $90 million and 900 FTE. Produced multiple revenue and cost saving enhancements to existing operations. Wake Internal Medicine Consultants Executive Director Raleigh, NC - Hired to turn around an 18 provider multispecialty group, increasing annual revenues from $13 million to $16.5 million and 85 FTEs. Built and developed 60,000 sf medical office building from scratch. Sandy Springs Internal Medicine, P.C . Practice Administrator Atlanta, GA - Northlake/Sandy Springs Ob-Gyn, LLC Practice Administrator Atlanta, GA - Gwinnett Gastroenterology Associates, P.C. Administrator Lawrenceville, GA - Kneibert Clinic, LLC Assistant Administrator, Physician Relations Poplar Bluff, MO - Information Centricity PM/EMR, Allscripts EMR, Practice Expert XPM, Medical Manager, NextGen SystemsQuicken/QuickBooks, MS Office ActivitiesFly Fishing, Hockey, Golf, Tennis Continuing Education and Certifications Dale Carnegie Course in Mastering Human Relations Examiner – Tennessee Center for Performance Excellence, 2013-15 Civil Mediator